Supervisor, Inventory and Quality

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Goodyear, North Cotton Lane

Division: Solutions Job Posting Title: Supervisor, Inventory and Quality Time Type: Full Time

Shift: Monday to Friday (7AM - 3:30PM)

POSITION SUMMARY

The Inventory and Quality Supervisor is responsible for maintaining inventory accuracy, space utilization, continuous improvement, and quality control. Quality Control consists of ensuring compliance with company policies and directives, as well as Standard Operating Procedure adherence within the distribution center.

This position is also responsible for maintaining a perpetual record integrity in distribution to ensure inventory accuracy through the administration of the cycle count program and the thorough analysis and response to miscellaneous issues and receipts. This Supervisor is also responsible for overseeing the functions performed by inventory associates and other such staff. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Inventory

• Implement space utilization plan to meet prescribed cost and service standards.
• Monitors the space layout plan to ensure it continuously meets company standards.
• Implement an effective product locator system and update as necessary.
• Analyzes daily cycle counts and reconciles any discrepancies between physical count and perpetual record.
• Analyzes directed cycle counts and reconciles any discrepancies between physical count and perpetual record.
• Audit the daily error report and make corrections as necessary.
• Analyze and publish monthly data from WMS reports indicating monthly and year-to-date totals of cycle count dollar variances.
• Analyze stock change in/outs transactions on material for validity to the product structure.
• Analyze miscellaneous receipts and issues and take corrective action as appropriate.
• Distribution leader for Physical Inventory.
• Gain complete knowledge of the on-line Inventory Audit Trail to facilitate any research toward corrective action.
• Prepare monthly report signifying major problems and updates on projects or assignments.
• Audit warehouse daily for compliance with safety, security, and quality principles and rules. Maintain a clean, neat, and orderly work area. Promote safety among work crew.
• Transmit e-mails to DSV representatives and clients (when required), write corrective/preventive actions, complete reports for operations manager, follow-up with attendance reports, write counseling memos and write/perform evaluations. All communications must be accurate and professional.
• Conduct daily startup meetings, encouraging associates to provide feedback and work as a team and help with their development (training), coordinate operations with manager to ensure completion of daily objectives, report and discuss any internal or external issues that involve the operation.
• Provide good communication and motivational techniques and ensure all company rules are followed.
• Provide management with information regarding labor/equipment needs to meet customer demands.
• Develop team leaders and ensure that associate expectations are being met. Delegating work and responsibility to subordinates.
• Oversee scheduled shifts and evaluate the work of inventory staff and subordinates.
• Assist with associate relations and training.
• Perform other duties as assigned (In transit report, shipping adjustments, etc.)

Quality

• Maintains compliance to international, industry and customer-specific quality standards.
• Leads and individually performs as needed, the analysis of product/service issues to determine root causes.
• Manages and communicates change control processes to all departments.
• Responsible for the coordination of internal and external auditing plus maintaining the internal quality audit system.
• Assists in implementation and monitoring of the company quality systems including, but not limited to, compliance with the following standards: ISO 9001:2008
• Assists in establishment, implementation and evaluation of quality management system metrics.
• Provides guidance and support for customer service and quality departments assisting with problem solving and improvement opportunities.
• Manages customer driven continual improvement roadmaps.
• Develops and conducts training on the quality system and other related topics
• Oversees document control; updating, creating and publishing controlled documents including sending change notifications to affected parties/departments and follows up on the Quality Management System.
• Develops and implements administrative systems including record management, traceability, and trend reporting.

OTHER DUTIES

• Performs other duties as required
• Able to work flexible schedules, including nights and weekends, as required by the operation.
• Participate in established cross training matrix activities with the opportunity to improve their knowledge in multiple areas / departments and be able to assist as a backup associate when the need may rise.

SUPERVISORY RESPONSIBILITIES

• Responsible for the inventory leads and associates.
• Ensures training and development of associates related to knowledge of product placement and equipment usage.

SKILLS & ABILITIES

Education & Experience:

• Must have a High school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• Able to operate MHE

Computer Skills:

• Basic computer skills
• RF Scanners
• WMS functions

Certificates & Licenses:

None

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.

Other Skills

• Strong attention to detail accuracy and accomplish job task in a timely manner.
• Ability to perform duties with minimal supervision or guidance
• Must be able to effectively adapt to change and thrive in a stimulating, fast-pace work environment.
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

PREFERRED QUALIFICATIONS

• 1-3 years’ experience working in an inventory department
• 1-3 years in a progressive leadership role.

CORE COMPETENCIES

Leader of Others

☒ Accountability

☒ Business Acumen

☒ Communication / Building Partnership

☒ Developing Oneself

☒ Developing Others

☒ Drive for Results

☒ Embracing Change

☒ Problem Solving

☒ Empowerment

☒ Leadership Excellence

☒ Leading Change

☒ Problem Solving

Independent Contributor

☐ Accountability

☐ Communication / Building Partnership

☐ Customer Orientation

☐ Developing Oneself

☐ Drive for Results

☐ Embracing Change

☐ Problem Solving

☐ Professional Competencies

PHYSICAL DEMANDS

Occasionally

• Bending

Frequently

• Walking and Standing

Constantly

• Sitting

Ability to Lift/Carry and Push/Pull

• 11-20 pounds
• Reach above shoulder, squat, or kneel.

Other Physical Requirements:

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position, the expected base pay range is $62,000.00 – $79,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

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