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Added 1 min ago
Warehouse Associate
1 CLICK LOGISTICS
Vandalia, OH
The Warehouse Associate plays a crucial role in our warehouse operations and is responsible for accurately picking and packing orders for shipment, ensuring that products are delivered to…
Added 1 min ago
SW
Backroom Associate - Sam's Club
Sam's West, Inc.
TN
- $18 to $26 USD / hour
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
WS
(USA) Asset Protection Operations Coach
Wal-Mart Stores East, LP
FL
- $65,000 to $100,000 USD / year
…associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and…
Added 1 min ago
WS
(USA) Asset Protection Operations Coach
Wal-Mart Stores Texas, LL
TX
- $65,000 to $100,000 USD / year
…associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and…
Added 1 min ago
WS
(USA) Asset Protection Operations Coach
Wal-Mart Stores East, LP
SC
- $65,000 to $100,000 USD / year
…associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and…
Added 3 mins ago
Assistant Store Leader, Visual
Euromarket Designs, Inc.
United States
…maintaining brand standards, and managing product flow from receiving to the salesfloor. You partner closely with Operations and store leadership on daily operations - including receiving,…
Added 5 mins ago
Application Development & Support
Stefanini Group
Dover, DE
…in those positions are expected to work on site 100% of the time for the full…
Added 6 mins ago
Community Banking Associate - PT - Danville
Journey Bank
Danville, PA
…with over 22 locations and 290 employees. We are seeking a part-time Community Banking Associate to join our team and work on-site at our Danville Community…
Added 10 mins ago
D
Customer Service Agent
DSV
Manassas, VA
- $19 to $20.5 USD / hour
shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for
Added 10 mins ago
D
Customer Service Agent
DSV
Manassas, VA
- $19 to $20.5 USD / hour
shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for
Added 11 mins ago
HI
Warehouse Team Member - (M-F Day Shift)
Hillyard, Inc.
Lino Lakes, MN
- $20 USD / hour
Whether your background is in shipping and receiving, order fulfillment, inventory, or distribution, Hillyard offers a stable, full-time opportunity where your experience is valued.
Added 11 mins ago
Data Center Support Services Technician - Catalyst Conversion
Oracle
Abilene, TX
This trainee conversion requisition is ONLY for current Abilene Catalyst Data Center Technicians (who started on August 31, 2026) to be rehired for full-time roles.**
Added 11 mins ago
W
Janitorial Associate
Walmart
WILLMAR, MN
- $15 to $28 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 12 mins ago
RH
Histotechnician
Regions Hospital
Saint Paul, MN
- $27.86 to $41.8 USD / hour
…laboratory; to perform functions associated with obtaining, receiving and processing of surgical pathology specimens in patients of all ages, to maintain laboratory equipment and supplies,…
Added 13 mins ago
TC
Backroom Coordinator
TJX Companies
South Euclid, OH
- $14.5 to $15 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 13 mins ago
TC
Retail PT Backroom Coordinator
TJX Companies
Jasper, IN
- $14.25 to $14.75 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 14 mins ago
TC
Retail Department Coordinator
TJX Companies
Jasper, IN
- $14.25 to $14.75 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 14 mins ago
TC
Retail Backroom Supervisor
TJX Companies
Brooklyn, OH
- $14.5 to $15 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 14 mins ago
Assistant Store Manager
TJX Companies
Aurora, CO
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 15 mins ago
S
Bilingual Store Associate (Spanish)
Sherwin-Williams
Springfield, IL
- $16 USD / hour
This is a part-time position and the starting pay rate is $16/hr.
Added 15 mins ago
AMI Inventory Control Associate- 1st Shift
The ESAB Group Inc.
Denton, TX
Reporting to the Inventory Manager, the Inventory Control Associate is responsible for being the linchpin in maintaining the seamless flow of mission-critical components and…
Added 15 mins ago
Warehouse Associate
DH Pace
Dallas, TX
DH Pace Company, Inc. currently has a great career opportunity for a Warehouse Associate in Coppell, TX. The ideal candidate will have excellent organizational and communication skills and…
Added 18 mins ago
GM/HBC Manager
Albertsons Companies
ANTHEM, AZ · Anthem, AZ
Supervises receiving, storing, stocking, pricing and merchandising of all general merchandise products. May utilize hand trucks, pallet jacks, compactor and bailer. Properly accounts for…
Added 18 mins ago
Retail Sales and Store Support
Albertsons Companies
BATTLE GROUND, WA · Battle Ground, WA
Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can…
Added 20 mins ago
MF
Warehouse Associate
Mattress Firm, Inc
Oceanside, CA
- $19 to $20.5 USD / hour
From picking and loading the correct merchandise to ensuring on time arrival and product setup, our supply chain team ensures that the final step of the Mattress Firm shopping experience…

DSV

Customer Service Agent

Manassas, VA, United States

$19 to $20.5 USD / hour · Full-time

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Job details

Pay: $19 to $20.5 USD / hour
Job type: Full-time
Experience: 1 year experience in Customer Service-related capacity
Posting language: English
Posted: Nov 5, 2026

Original job description

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Manassas, Discovery Blvd.

Division: Solutions Job Posting Title: Customer Service Agent Time Type: Full Time

POSITION SUMMARY

The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

Process and input all customer orders.
Running and printing shipments from WMS.
Run stock reports to check for product availability.
Generate all related paperwork and necessary information required for customer work orders
Checking all orders for special requests
Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
Follow up with other departments to ensure the service standards are being met.
Assure proper invoicing of accounts by verifying customers as required.
Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.

Customer Interfacing Activities

Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. Documentation
Ensure the accuracy of all receiving and shipping documents. Page 1 of 4 Updated 9/14/2023 DSV Solutions– Customer Service Agent, CSR
Gather and maintain all data and records relative to shipping and receiving activities.
Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
Prepare any reports concerning customer service as required by supervisors.
Assist in resolving any discrepancies.

Data Entry

Operate the computer terminal in a proficient manner.
Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.

Clerical

Oversee all paperwork associated with orders and maintain the corresponding files.
Answer phone calls and operates various types of office machines and computers necessary to perform duties.
Greet customers and visitors to the office.
Effectively correspond with customers as required.

Communication

Answer incoming telephone calls in a cheerful, courteous, and timely manner.
Promptly route each call to the proper party, taking messages when necessary.
Assist callers with general information and inquires.
Direct visitors to appropriate department.
Assist drivers at check in window various times though out the day. OTHER DUTIES (Site Specific)
CSR’s may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
Work overtime as dictated by business whether mandatory or voluntary.

SUPERVISORY RESPONSIBILITIES

None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

Must have a high school diploma or general education degree (GED).
1 year experience in Customer Service-related capacity
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Certificates, Licenses, Registrations or Professional Designations
N/A Page 2 of 4 Updated 9/14/2023 DSV Solutions– Customer Service Agent, CSR

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

Intermediate computer skills
Proficient with MS Office Applications
WMS functions Language Skills
English (reading, writing, verbal)
Business writing proficiency Mathematical Skills
Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other
Strong attention to detail accuracy and accomplish job task in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to multi-task
Effective communication skills
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

PREFERRED QUALIFICATIONS

1-3 years warehouse/logistics support experience
2-3 years’ experience in Customer Service-related capacity

PHYSICAL DEMANDS

Occasionally

Handling/Fingering, Sitting Frequently
Bending Constantly
Walking and Standing Ability to Lift/Carry and Push/Pull
21-50 pounds o Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements:

Page 3 of 4 Updated 9/14/2023 DSV Solutions– Customer Service Agent, CSR

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. For this position, the expected base pay range is $19.00-$20.50 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV

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