Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Assistant Store Manager
Dairy Queen
Warren, MI
Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
Added just now
ServiceNow Technical Automation Architect
United States - Genesys Cloud Services, Inc.
IL
…AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build…
Added just now
Access Control Officer
Nuclear Fuel Services
Jonesborough, TN
…addition, ACO may be required to train new employees on alarm systems and visitor access procedures, as well as maintain and control access to different cleared locations in government…
Added just now
Chemical Processing Operator - Pipeline
Nuclear Fuel Services
Jonesborough, TN
Operate chemical processing equipment and systems in accordance with established procedures and work instructions.
Added just now
Access Control Officer
BWX Technologies, Inc.
Jonesborough, TN
…addition, ACO may be required to train new employees on alarm systems and visitor access procedures, as well as maintain and control access to different cleared locations in government…
Added just now
Chemical Processing Operator - Pipeline
BWX Technologies, Inc.
Jonesborough, TN
Operate chemical processing equipment and systems in accordance with established procedures and work instructions.
Added just now
Chemist 1
Nuclear Fuel Services
Erwin, TN
Become familiar with NFS' analytical methods/systems and determine their capabilities.
Added just now
Chemist 1
BWX Technologies, Inc.
Erwin, TN
Become familiar with NFS' analytical methods/systems and determine their capabilities.
Added just now
RN MedSurg Nights
Community Health Systems
Jefferson City, TN
Manages complex medical equipment, including ventilators, monitoring devices, and other life-support systems.
Added just now
RN Float RN nights PRN
Community Health Systems
Powell, TN
Manages complex medical equipment, including ventilators, monitoring devices, and other life-support systems.
Added just now
RN CDU/Short Stay Days
Community Health Systems
Powell, TN
Manages complex medical equipment, including ventilators, monitoring devices, and other life-support systems.
Added just now
PASI Collector - Remote
Community Health Systems
Antioch, TN
…account activity in designated billing and account management systems. The PASI Collector supports accurate account resolution while maintaining professional, courteous, and compliant…
Added just now
Automotive Lead Technician
Bridgestone Americas
Columbia, TN
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added just now
HR Program Coordinator
HouseSmart Construction - Clayton
Maryville, TN
Maintain recruiting data and candidate records within Workday and related systems to ensure accuracy and compliance.
Added just now
Project Manager (Large Project Focus), Maryville, TN
EMCOR Group
Maryville, TN
Facilitates and troubleshoots the myriad of problems associated with developing complex systems or with coordinating and development, and design projects.
Added just now
Project Manager (Focus on HVAC and Mechanical), Maryville, TN
EMCOR Group
Maryville, TN
Facilitates and troubleshoots the myriad of problems associated with developing complex systems or with coordinating and development, and design projects.
Added just now
Project Manager (Focus on Millwright and Riggining ), Morristown, TN
EMCOR Group
Morristown, TN
Facilitates and troubleshoots the myriad of problems associated with developing complex systems or with coordinating and development, and design projects.
Added just now
Project Manager (Focus on Millwright and Rigging), Cleveland, TN
EMCOR Group
Cleveland, TN
Facilitates and troubleshoots the myriad of problems associated with developing complex systems or with coordinating and development, and design projects.
Added just now
Security Operations Analyst I (4 Days Onsite- Brentwood, TN- No Relocation Package)
CoreCivic
BRENTWOOD, TN
Must be available and willing to work rotating shifts, including nights, weekends, and holidays
Added just now
Automotive Technician
Bridgestone Americas
Brentwood, TN
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added just now
Automotive Technician
Bridgestone Americas
Brentwood, TN
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added just now
Automotive Technician
Bridgestone Americas
Smyrna, TN
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added just now
Automotive Lead Technician
Bridgestone Americas
Lebanon, TN
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added just now
Information Systems Security Officer
Nuclear Fuel Services
Oak Ridge, TN
The Information Systems Security Officer (ISSO) will be responsible for ensuring development and proper implementation of the security controls documented in the System Security Plan (SSP)…
Added just now
Information Systems Security Officer
BWX Technologies, Inc.
Oak Ridge, TN
The Information Systems Security Officer (ISSO) will be responsible for ensuring development and proper implementation of the security controls documented in the System Security Plan (SSP)…

DSI

Retail Support Specialist

Columbia, SC, United States

$22 USD / hour

Apply on apply.workable.com About employer

Applications open in a new tab.

Job details

Pay: $22 USD / hour
Posting language: English
Posted: Nov 13, 2026

Original job description

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Competitive starting pay of $22 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Apply on apply.workable.com About employer

Report this job

Work requirements

Jobs in the United States