Jobs in the United States

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Electrical Systems Engineer
Actalent
Baton Rouge, LA
- $45 to $75 USD / hour
Job Title: Electrical Systems EngineerJob DescriptionWe are seeking an Electrical Systems Engineer responsible for managing multi-part systems, including board-level interfaces, harness…
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Substation Engineer
Actalent
Nashville, TN
- $45.67 to $57.69 USD / hour
Build and maintain strong relationships with clients to understand their needs, address issues, and support long-term partnerships.
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Systems Engineer/analyst
Actalent
Houston, TX
- $50 to $70 USD / hour
Job Title: Systems Engineer / AnalystJob DescriptionThis role focuses on implementing integrated system performance analysis metrics and transforming complex test data into meaningful…
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Flight Software Engineer
Actalent
Houston, TX
- $45 to $55 USD / hour
…integrating C++ software for simulation, ground, and flight systems, ensuring reliable performance in demanding aerospace environments. You will collaborate closely with multidisciplinary…
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Software Quality Assurance Engineer
Actalent
Houston, TX
- $55 to $80 USD / hour
Utilize requirements management tools and workflow systems to support traceability, verification, and validation of software requirements and changes.
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Executive Director - Licensed Assisted Living Director (LALD)
Stonebridge Suites of Rock Rapids
Rock Rapids, IA
Oversee and conduct regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility, morale of the staff, and ensure…
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Operations Trainer - Fulfillment (Third Shift)
ExactCare Pharmacy, LLC
United States
…outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions…
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Patient Care Assistant (Full-Time Days, 7A-7P)
The Hospitals of Providence
El Paso, TX
- Full-time
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods…
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DVP, Business Manager, Brookfield Engineering
Ametek, Inc.
Middleborough, MA
…distributors, e.g., e-commerce, remote diagnostics, remote support, learning management systems,…
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Accounting Internship Winter 2027
BAE Systems
Kingsport, TN
BAE Systems, a global leader in defense, is seeking motivated Accounting Interns for our 2027 cohort. Based on site at our Kingsport facility, you will support the Ordnance Systems business…
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Financial Center Manager
BMO Bank N.A.
Miami, AZ
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
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Sr. Product Engineer – ArcGIS Solutions Web Development
Esri
Redlands, CA
…members to design, develop and deliver software capabilities that support solutions for government, utilities, defense, and public…
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Sr. Product Engineer – ArcGIS Solutions Web Development
Esri
Charlotte, NC
…members to design, develop and deliver software capabilities that support solutions for government, utilities, defense, and public…
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Sr. Product Engineer – ArcGIS Solutions Web Development
Esri
Denver, CO
…members to design, develop and deliver software capabilities that support solutions for government, utilities, defense, and public…
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Sr. Product Engineer – ArcGIS Solutions Web Development
Esri
Philadelphia, PA
…members to design, develop and deliver software capabilities that support solutions for government, utilities, defense, and public…
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Sr. Product Engineer – ArcGIS Solutions Web Development
Esri
Remote, United States
…members to design, develop and deliver software capabilities that support solutions for government, utilities, defense, and public…
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Graduate Student Success Analyst
Florida State University
Tallahassee, FL
…FSU's student success efforts, familiarize yourself with key systems and stakeholders, and begin contributing to high-priority projects. Training and mentoring will support your integration…
Added 1 min ago
MS
Azure Database Engineer / Azure Data Platform Engineer
Micro Systems Consultants Inc
United States
- $120,000 to $140,000 USD / year
…candidates must bring proven expertise in designing and operating systems that meet rigorous security and compliance standards from initial architecture through ongoing operations.…
Added 1 min ago
Manager, HR Business Partner
Shawmut
Providence, RI
…Critical/Data Center construction team. These services are in support of and for the purpose of driving the goals of the business to implement corporate HR initiatives and to ensure that…
Added 1 min ago
Manager, HR Business Partner
Shawmut
New York, NY
…Critical/Data Center construction team. These services are in support of and for the purpose of driving the goals of the business to implement corporate HR initiatives and to ensure that…
Added 1 min ago
EP
Technical Leader IV
Electric Power Research Institute
Charlotte, NC · Dallas, TX · Washington, DC · Palo Alto, CA · Knoxville, TN
- $160,000 to $174,559 USD / year
…and research-derived products such as EPRI VantagePoint to support EPRI's evolving technical and digital…
Added 1 min ago
CC
Communications Coordinator, Colby College Libraries
Colby College
United States
- $24 to $27 USD / hour
…education, experience, knowledge, skills, and abilities that support the role. This list of duties is intended to be representative rather than exhaustive, and additional responsibilities…
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Operations Manager
Veolia Environnement SA
Minnetonka, MN
…identified, and continuous improvement is a core to operations and support. The organization is composed of process engineering, production supervisors, production operators, and level 1…
Added 1 min ago
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QA / QC Chemist
Veolia Environnement SA
Beaumont, TX
- $94,286 USD / year
…Plant Manager, Laboratory Manager or Laboratory Supervisor to support applied quality assurance and control procedures. Maintains the laboratory as directed for compliance with company…
Added 1 min ago
Principal AI Architect
LPL Financial
Fort Mill, SC · Austin, TX · New York, NY
10+ years in enterprise, platform, or software architecture (distributed systems, cloud-native, data-intensive systems).

DSI

Retail Support Specialist

Salt Lake City, UT, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

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