Sales Manager

Sales Manager – Restoration & Mitigation Dry Force | Full-Time | Field-Based Leadership Role Join the Dry Force Family! At Dry Force, we are committed to delivering exceptional service, maintaining the highest standards of quality, and providing an outstanding customer experience. Our success is built on the dedication of our employees, and we believe in investing in our people through ongoing training, professional development, competitive compensation, and a supportive team environment. Since 2003, Dry Force has been preserving, protecting, and restoring residential and commercial properties damaged by water and fire. Over the years, we have grown into one of the largest and most trusted names in the water damage restoration industry. We take pride in our commitment to excellence, employee development, and creating a workplace where individuals can grow and succeed. Join the Dry Force family and help us continue making a difference for customers when they need us most! The Opportunity Dry Force is seeking an experienced, results-driven Sales Manager to lead, coach, and develop our sales team while driving continued business growth. This is a hands-on leadership opportunity for someone who thrives on developing others, building strong customer relationships, and delivering measurable sales results. The ideal candidate combines strong sales management experience with a passion for field coaching, team development, and improving sales performance. As our Sales Manager, you won't just manage from behind a desk. You'll spend approximately 80% of your time in the field, working alongside sales representatives during in-home customer appointments, providing real-time coaching, strengthening closing techniques, and ensuring our customers receive the exceptional service Dry Force is known for. You'll work closely with sales representatives, project managers, and operational leadership to develop talent, improve processes, increase conversion rates, and support the continued growth of Dry Force. What You'll Do Sales Leadership & Performance Management

• Lead and oversee daily sales operations, ensuring the team consistently meets performance expectations and business objectives.
• Coach, mentor, train, and develop sales team members to strengthen individual and overall team performance.
• Establish clear sales goals, performance expectations, training initiatives, and incentive programs that drive accountability and results.
• Monitor sales activity, closing ratios, conversion rates, and key performance indicators to identify opportunities for improvement.
• Analyze sales performance data, investigate reporting discrepancies, and proactively implement solutions.
• Partner with sales, marketing, production, and operational leadership to improve processes, efficiency, and overall business performance.
• Foster a results-driven culture focused on accountability, teamwork, professional development, and continuous improvement.

Hands-On Field Coaching & Development

• Spend significant time in the field conducting ride-alongs with sales representatives during live, in-home customer appointments.
• Provide real-time coaching and constructive feedback to improve sales presentations, customer engagement, objection handling, and closing techniques.
• Train new and existing team members on customer education, damage assessment, project scoping, and effective sales strategies.
• Lead by example through hands-on demonstrations and direct customer interactions when necessary.
• Develop and implement consistent sales processes and training programs that improve team performance and conversion rates.
• Identify individual coaching opportunities and create actionable development plans to help team members succeed.
• Reinforce a customer-focused, consultative sales approach that builds trust and delivers results.

Customer Experience & Operational Collaboration

• Ensure an exceptional customer experience throughout the sales and restoration process.
• Work closely with project managers and production teams to ensure a seamless transition from the initial sale through project completion.
• Utilize CRM systems to maintain accurate documentation, monitor sales activity, and support project coordination.
• Collaborate with operational leadership to maintain service quality, improve efficiency, and resolve customer concerns.
• Identify opportunities to improve customer satisfaction, sales conversions, and overall service delivery.
• Promote Dry Force's commitment to professionalism, responsiveness, integrity, and exceptional customer service.

What We're Looking For We're looking for a motivated, hands-on sales leader who enjoys developing people, driving results, and making a direct impact on business performance. Qualifications & Experience

• 3–5 years of sales management experience in restoration, home services, home improvement, or a related industry.
• Proven success leading, coaching, and developing sales teams while consistently achieving performance goals.
• Strong experience with B2C sales, residential in-home sales, and consultative selling preferred.
• Experience coaching sales representatives through the full sales cycle, including customer discovery, presentations, objection handling, and closing.
• Experience in disaster restoration, water mitigation, water damage, or a related service industry is a plus, but not required.
• Strong understanding of sales performance metrics, conversion rates, goal setting, and team accountability.
• Excellent leadership, communication, interpersonal, and customer service skills.
• Ability to build relationships, motivate teams, and effectively manage competing priorities.
• Comfortable working in a highly field-focused leadership role, with approximately 80% of time spent in the field and 20% in the office.
• Bachelor's degree preferred; equivalent professional experience will be considered.
• Valid driver's license and ability to meet applicable company driving requirements.
• Ability to successfully complete required post-offer background and drug screening.

Benefits & Perks At Dry Force, we believe our employees are the foundation of our success. We are committed to providing a supportive work environment, opportunities for professional growth, and a competitive benefits package.

What We Offer:

• Competitive compensation
• Company paid health insurance
• Dental and vision insurance
• Company paid short-term and long-term disability coverage
• 401(k) retirement plan with company matching
• Company paid life insurance
• Paid vacation, sick time, and holidays
• Company-provided vehicle
• Ongoing training and professional development
• Opportunities for career growth and advancement
• Supportive, team-oriented work environment
• The opportunity to make a meaningful impact in a growing, established organization

Build Your Career With Dry Force! At Dry Force, we're more than a restoration company. We're a team of dedicated professionals committed to helping customers recover from unexpected property damage while delivering the highest level of service. If you're a motivated sales leader who enjoys being in the field, developing high-performing teams, and driving measurable results, we want to hear from you! Apply today and become part of the Dry Force family!