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Added just now
MC
Retail General Manager
Minnesota Cannabis Services
Oak Park Heights, MN
- $80,000 USD / year
…distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and…
Added just now
MC
Retail Assistant Manager
Minnesota Cannabis Services
Oak Park Heights, MN
- $24.04 USD / hour
…distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and…
Added just now
MC
Retail Assistant General Manager
Minnesota Cannabis Services
Oak Park Heights, MN
- $60,000 USD / year
…distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and…
Added 1 min ago
Senior Manager of Strategic Sourcing - Electronics & Contract Mfg
Dexcom
CA
…Engineering, Manufacturing Engineering, Supplier Quality, Operations, Finance, Legal, Supply Chain, and NPI for electronics sourcing…
Added 3 mins ago
N
Vice President, Sports Content Partnerships
NBCUniversal
Miami, FL
- $200,000 to $220,000 USD / year
…Sales teams across NBCUniversal facilitating collaborative IP development and program planning for Telemundo Sports. The VP will report into the Senior Vice President, Sports Content and…
Added 4 mins ago
Senior Manager-Marketing - Twin Cities Orthopedics
i-Health/Revo
Bloomington, MN
Responsible for leading strategic efforts to continue development and support of the marketing initiatives for Twin Cities Orthopedics (TCO) through management of its strategic brand…
Added 4 mins ago
BC
Associate Director of Case Management
Brilliant Corners
Los Angeles, CA
- $110,000 to $115,000 USD / year
Provide oversight of program budgets and expenditures in collaboration with Director, Program Managers, and the Finance Team.
Added 5 mins ago
FP&A Analyst
H2 Health
Remote, United States
H2 Health is seeking a highly analytical Financial Planning & Analysis (FP&A) Analyst to join our growing Finance team. This full-time remote role offers the opportunity to influence…
Added 7 mins ago
W
Senior Director, Product Management
Walmart
BENTONVILLE, AR
- $160,000 to $320,000 USD / year
…enhance Walmart’s corporate operations. Collaborating with Finance, Corporate Affairs, Legal and Governance, and People teams, the group streamlines workflows, modernizes processes, and…
Added 9 mins ago
Director, Clinical Review
Hawaii Medical Service Association
Honolulu, HI
Provide leadership for the ongoing and annual evaluation of Clinical Review and Utilization Management program performance, including operational effectiveness, utilization trends,…
Added 9 mins ago
CO
Water Resources Engineer
City of Altamonte Springs
Altamonte Springs, FL
- $52,920 to $98,000 USD / year
…perform audits of stormwater utility fee calculations for all new development coordinating with the City’s Finance Department to effect…
Added 12 mins ago
MS
Customer Service Manager - Liverpool, NY
Military Spouse Jobs & VetJobs
United States
- $106,275 to $141,700 USD / year
Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison.
Added 12 mins ago
GL
Application Analyst | Epic Resolute PB
Gundersen Lutheran Admin Svcs
Remote, United States
- $70,000 USD / year
Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
Added 13 mins ago
FS
Program Operations Manager
Faces SF
San Francisco, CA
- $85,000 to $100,000 USD / year
FACES Program Operations Manager is an exciting new role integral to the smooth and effective operations of our three ECE centers and our out-of-school time program. The Program Operations…
Added 13 mins ago
CC
Assistant Store Manager (Bilingual)
Community Choice Financial Family of Brands
Fort Worth, TX
- $16 USD / hour
Paid on-the-job training and a comprehensive new hire program.
Added 13 mins ago
Adjunct Faculty, Action Sports Industry
Colorado Mountain College
Salida, CO
Qualified candidates must be credentialed to teach in the specific program or eligible to be credentialed. Examples of ideal qualifications include:
Added 17 mins ago
J
Controller - Portfolio Controller real estate
Jobot
McLean, VA
- $150,000 to $190,000 USD / year
This opportunity is ideal for an accounting and finance professional who combines technical expertise with a hands-on approach. You will partner with investment, development, asset…
Added 17 mins ago
J
Controller - nonprofit - ( Hybrid )
Jobot
Elkridge, MD
- $150,000 to $180,000 USD / year
Manage and mentor accounting staff, establishing clear priorities and supporting professional development.
Added 17 mins ago
TO
Water Distribution Supervisor
TOWN OF FIRESTONE
Firestone, CO
- $36.7 to $49.54 USD / hour
Participates in ongoing training for personal and professional development
Added 18 mins ago
TS
Operations Director
The Salvation Army Central Territory
Springfield, IL
- $60,817 to $74,500 USD / year
As part of executive management team to serve as a resource to the Corps Officers, Directors, and program supervisors/managers regarding personnel issues, policies, facilities, property,…
Added 18 mins ago
Manager of Logistics Engineering (Supply & Marketplace)
Uber Freight
Rogers, AR
Bachelor’s degree in Supply Chain Management, Business Administration, Data Analytics, Finance, or a related field (or 4+ years of relevant industry experience in lieu of a degree).
Added 18 mins ago
EG
Senior Director of Finance
Eliassen Group
Montpelier, VT
- $85 to $95 USD / hour
Our client is seeking a Senior Director of Finance to serve as a strategic finance partner to the Chief Product & Technology Officer. This executive will lead financial strategy, planning,…
Added 19 mins ago
TC
Accounting Manager - Fern Ridge
Thrive Communities
Olympia, WA
- $32 to $34 USD / hour
Annual professional development reimbursement
Added 19 mins ago
A
Payroll Manager
AccorHotel
New York, NY
- $85,000 to $90,000 USD / year
Working daily with Payroll and Reporting to the Director of Finance, responsibilities and essential job functions include but are not limited to the following:
Added 20 mins ago
C
Financial Analyst - Enterprise
Care.com
Dallas, TX
- $75,000 to $85,000 USD / year
This position will provide support to the Financial Planning & Analysis team in carrying out a variety of finance initiatives and functions. The role requires a highly organized person who…

Closed listing

DriveTime

Customer Support Specialist

Mesa, AZ, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: High school diploma
Experience: 2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

That’s Nice, But What’s the Job?

Responsibilities of the Job (Or Better Known as, Your Next Destination)

Responding to inquiries and complaints promptly through proactive follow ups.
Interacting with customers through multiple means of communication, including phones, text, and social media.
Communicating with all lines of the business to properly research customer concerns.
Attention to detail to ensure accurate representation of their cases.
Problem solving with autonomy to offer assistance when appropriate.
Effectively managing customer conflict while under pressure.
Showing empathy and understanding for the customer’s situation and act as a single point of contact for customers to ensure the highest level of customer satisfaction by setting proper expectations.
Meet/exceed performance goals set by the company to deliver best in class customer experience by managing inbound and outbound customer communications within Service Level Agreements.
Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process.

Knowledge, Skills and Abilities (The Good Stuff)

Passionate and goal oriented.
A mind for the details.
Ability to work well in a high-functioning team environment.
Excellent verbal and written communication skills.
Timely.
Positive emotional resilience.

Requirements (a.k.a. What You Need to Get the Job Done)

High School Diploma required.
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations

So What About the Perks? Perks matter

Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

About employer

More about this job

Skills

Customer service
Communication skills
Research
Attention to detail
Problem solving
Show empathy
Customer experience
Business processes
Sales
Customer relations

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