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Field Service Engineer
Rivers Agile
Callery, PA
…Rivers Agile is looking for a skilled and driven Field Service Engineer to join our team, supporting a project with one of our clients. In this role, you will be responsible for installing,…
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Quality Engineer (Associate or Experienced)
The Boeing Company
Smithfield, PA
1+ year of experience in Quality Management Systems (QMS)
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Sr. Sustaining Mechanical Engineer
Philips
Murrysville, PA
Sr. Sustaining Mechanical Engineer (Murrysville, PA)
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DevOps II / SRE
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Philadelphia, PA
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Mount Pleasant, PA
…ladders/scaffold to connect water skids and assist the field engineer in testing operations in various areas of the generator. Must be able to operate machinery such as Hytorq equipment,…
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Senior Structural Engineer
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The Senior Structural Engineer is responsible for supporting the design and validation of structural systems, staging, machinery, and rigging elements primarily for live market projects,…
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Lansdale, PA
As a Manufacturing Engineer I here at Honeywell Aerospace, you will play a vital role in supporting the manufacturing processes for RF products, microelectronics, assembly, and testing. You…
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Manufacturing Engineer II
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Lansdale, PA
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Manufacturing Engineer II
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Lansdale, PA
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Regional Maintenance Manager
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- Experience maintaining material handling equipment and integrated systems
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Software Development Engineer, Amazon Leo, Embedded Platform
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We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding challenges of…
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Field Engineering Intern- Summer 2027 Opportunities
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The Control Engineer assists the professional staff in operating, inspecting, maintaining, and conducting basic and/or running repairs on all hospital stationary equipment. This position…
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Imaging Engineer II - Clinical Engineering Opx
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Camp Hill, PA
Highly competent Imaging service provider with comprehensive knowledge of one or more imaging modalities. The Imaging Engineer II will be responsible for inspecting, troubleshooting,…
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Co-Op, Test Engineer - Transducer (January-June 2027)
Wabtec Corporation
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- $25 to $28 USD / hour
Assist Sr. Test Engineer in evaluation, development and implementation of new test systems and protocols
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Experienced Software Engineer
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- $99,900 to $174,500 USD / year
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Nondestructive Evaluation Engineer
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Experienced Structural Analysis Engineer
Bechtel Plant Machinery, Inc.
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Industrial Engineer Intern (summer 2027)
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Ability to display confidence in learning new systems and processes quickly and establishing a strong customer rapport
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Electrical Engineer, Protection
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Performing timely analysis of automatic tripping of the transmission and sub-transmission systems. Gathering and analyzing SCADA alarm data, relay targets, digital fault recorder and relay…
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Mid-Level Nuclear Power Uprate Engineer
Enercon Services Inc.
King of Prussia, PA
Overview ENERCON is seeking a Mid-Level Power Uprate Analysis Engineer to join our growing team of nuclear professionals. In this role, you'll contribute to the evaluation and…
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Systems Integration/Test Engineer Stf (Level IV)
Lockheed Martin
King of Prussia, PA
The Systems Integration & Engineering organization within LM Space is searching for a motivated and passionate Mission Operations Support Engineer Lead to join our Ground Product Lines…
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I&T Systems Engineer Staff
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Within RMS SEMS, we are seeking an experienced Integration & Test (I&T) Systems Engineer Staff with proven expertise planning, coordinating, executing, and troubleshooting hardware/software…

DRF Construction

Client Service Coordinator

Minneapolis, MN, United States

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Job details

Posting language: English

Original job description

About Company:

Who We Are For more than four decades, Frauenshuh has represented excellence in all facets of the commercial & healthcare real estate business. Long-term relationships, combined with industry leadership, financial depth and innovative tools deliver a comprehensive platform unlike any other in the commercial real estate industry. We have established a standard of professionalism and care for our clients and customers that is unparalleled in the industry. Our Services Understanding your real estate needs and determining the best solutions.

Corporate Real Estate Solutions
Development
Facility Building Services
Healthcare Real Estate Solutions
Leasing & Sales Brokerage
Project Management
Property & Asset Management

Together we create mutual, enduring value with purpose, people, profit & partners. Frauenshuh offers many programs to help our people plan for the security of their health, wealth, and overall well-being. To that end, the company offers comprehensive healthcare options, encouragement for living a healthy life, training and actions to ensure safe work environments, and contributions to an employee’s efforts to save and invest for their future and that of their family.

About the Role:

The Client Service Coordinator plays a pivotal role in ensuring exceptional client experiences within the commercial real estate sectors. This position is responsible for managing client communications, coordinating service delivery, and acting as a liaison between clients and internal teams to guarantee satisfaction and seamless operations. We are seeking an experienced and resourceful Client Services Coordinator to oversee the day-to-day relations with our tenants. The Client Services Coordinator will be responsible for answering incoming phone calls, emails and web requests from tenants with service requests. The coordinator will issue work orders via the web, text or emailing service requests to the appropriate staff or vendor/contractor. This position speaks directly with the Operating Manager, Facilities Manager or Property Manager. In some cases, it is necessary with the approval of the Manager to dispatch a vendor to assist with fixing a problem. Reports directly to departmental management and work closely with different role players, e.g. teams within the organization, vendors, tenants and customers. To be successful in this role, the candidate must have superb organizational and communication skills, some technical ability, be polite and professional.

Responsibilities:

Provide assistance to tenants in person, on email, or telephonically.
Troubleshoot service calls and dispatch appropriate engineer and/or maintenance person.
Communicate status of service calls to client and Property/Operations Manager.
Work with the designated systems and provide insight and play a key role in system optimization.
Timely preventative maintenance database work that includes; updates as needed with changes, add new equipment or a new property, print weekly pm’s, work orders and track completion with system reports.
Process completed work orders and bill accordingly for Frauenshuh Building Services (FBS) and tenant bill backs.
Keep an updated property profile list.
Escalate complaints to relevant departments.
Build and maintain close relationships with tenants and teammates.

Requirements:

At least two (2) to three (3) year’s-experience as a dispatcher or related experience.
Computer skills – must be proficient with Microsoft Office and familiarity with work order systems, e.g. Angus.
Requires ability to operate a keyboard and spend prolonged periods of time working at a P.C. monitor.
Prior administrative or client services experience within a corporate organization is strongly desired.
A professional and friendly demeanor.
Have a keen eye for detail.
Excellent verbal and written communication skills.

Working Conditions

Environment:
Full-time, office-based role in a professional, fast-paced environment.
Work is performed in a standard office setting with moderate noise levels.
Physical & Mental Demands:
The role may require prolonged periods of sitting and computer use.
Must be able to manage the mental demands of multitasking in a dynamic, sometimes high-pressure environment.
Occasional off-site visits to meetings or events may be required.

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More about this job

Skills

Communication skills
Troubleshoot
Computer skills
Microsoft Office
Multitasking

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