Head of Maintenance

Draper and Kramer is a family-owned company with more than 130 years of experience providing vertically integrated property and financial services throughout the United States. Our services include multifamily residential and commercial property management, acquisition, development, and debt and equity commercial financing.

We offer opportunities for career advancement, a supportive work environment, and competitive benefits packages. We encourage you to learn more about joining the Draper and Kramer team!

The Head of Maintenance will report directly to the Property Manager and oversee the physical asset management of a residential property in Chicago’s West Loop. This role is on call 24/7 for maintenance emergencies. The ability to lead staff, manage multiple priorities, adapt to changing responsibilities, and maintain a positive attitude is essential. Strong communication and organizational skills are also key.

Responsibilities

• Ensure the effective operation and maintenance of building systems, including HVAC, boilers, and related equipment
• Respond promptly and effectively to emergencies in accordance with documented procedures
• Coordinate with staff, vendors, contractors, and residents to promote and maintain the safety, cleanliness, and upkeep of the building, including daily property walks, work orders, and preventive maintenance. Maintain detailed facilities maintenance records for mechanical systems, the pool, and elevators
• Schedule, oversee, and inspect contractor work to ensure it is completed in accordance with the project scope
• Develop and manage budgets for supplies, equipment, and payroll costs
• Schedule, supervise, and manage maintenance and janitorial staff

Qualifications

• At least five years of experience managing multifamily residential facilities
• HVAC certification
• Exceptional customer service skills
• Proficiency in basic computer applications and operations
• Excellent interpersonal and communication skills
• Self-motivated with the ability to manage multiple priorities
• Ability to work in a fast-paced environment, including holidays, weekends, and evenings based on property needs and emergency situations
• Strong time management, organizational, and problem-solving skills
• Ability to assess building systems and recommend appropriate maintenance and replacement schedules

Compensation

• Hourly Rate Range for this position: $33.00 – $36.00

Benefits

• 401(k) with a company match
• Medical, Dental, Vision and Health Savings Accounts
• Company Paid Life, AD&D, LTD, and STD
• PTO
• Sick Time
• Company Paid Family Leave Program
• Tuition Reimbursement Program
• Commuter Benefits (Chicago Only)

It always has been and continues to be Draper and Kramer’s policy that employees should be able to enjoy a work environment free from all forms of unlawful employment discrimination. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status or any other factor that the law protects from employment discrimination.