Administrative Assistant / Front Desk

Position: Front Desk Location: Lincoln Park, Chicago, IL Employment Type: Part-Time or Full-Time (Immediate Start Available) Compensation: Competitive Hourly Pay + Bonus Opportunities

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About Us

We’re a modern orthodontic office in Lincoln Park that blends exceptional care with a welcoming, boutique-style experience. Our mission is to help people feel confident - starting the moment they walk through our doors.

If you come from a hospitality, retail, or service background and love talking to people, keeping things organized, and creating a warm, memorable environment, this could be the perfect opportunity to grow your career in healthcare.

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About the Role

As the Front Desk/AA, you’ll be the heart of our patient experience. From the first smile to the final goodbye, you’ll help patients feel welcomed, informed, and excited about their journey.

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What You’ll Do

• Greet patients with genuine warmth and friendliness
• Answer phones, respond to emails, and manage scheduling
• Check patients in and out efficiently and with care
• Support new patient consultations and follow-up coordination
• Keep the front desk area tidy, organized, and guest-ready
• Collaborate with the clinical team to keep the day running smoothly
• Create a positive and polished experience - every single time

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What We’re Looking For

• 1+ year experience in hospitality, retail, customer service, or admin roles
• Strong communication skills and a love for connecting with people
• Organized, detail-oriented, and comfortable multitasking
• Warm, professional, and excited to be part of a team that values kindness
• Interest in healthcare or orthodontics is a plus - but no prior dental experience required
• A desire to learn, grow, and help create something special

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Why Join Us?

• Work in a beautiful, spa-like office that feels nothing like a typical clinic
• Join a supportive, positive team that genuinely cares about one another
• Enjoy competitive pay, growth opportunities, and meaningful work
• Be part of a practice that values hospitality, design, and connection as much as clinical excellence

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