Records Coordinator

Looking for a career that makes you smile?

We’re seeking a Records Coordinator to join our growing team.

How you’ll make us better:

Welcomes new patients and obtains orthodontic records. Responsible for maintaining an on time patient workflow. Provides direction in terms of following schedule or seeing the next available patient.

• Greets new patients and family members
• Familiarizes new patients and family with clinic layout
• Captures X-rays, photographs and scans
• Relays new patient information to treatment coordinator(s) and doctors
• Coordinates clinical records requests
• Manages patient treatment flow and scheduling
• Maintains strict compliance with State, Federal, and other regulations
• Performs after care communication
• May clean, sterilize, and prepare the equipment
• May cross train to support multiple roles within the clinic

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to establish and maintain good working relationships with patients and coworkers
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• Previous dental clinical experience preferred
• Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members
• Mileage Reimbursement

Why Serenity Orthodontics? As an affiliate of the nation’s leading Orthodontic Support Organization, Serenity Orthodontics offers world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Serenity Orthodontics offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.