Mobile Service Technician

Description

Duties and Responsibilities:

$31.00 - $34.00 / Hour

• Travels to Offsite Commercial Customer Locations and Performs work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of most malfunctions and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Understands, keeps abreast of and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Other tasks as assigned.

Requirements

Qualifications:

• Prior Ford Technician experience, although not required, is a huge plus!
• Must be able to perform basic maintenance and repair work.
• Ford certifications for recalls is a huge plus!
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Working Conditions:

• Working in open spaces, subject to hot and cold weather conditions.