Jobs in the United States

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Added 1 min ago
Back up AC
Sprouts Farmers Market
Port St. Lucie, FL
Be at least 18 years of age; possess a high school diploma at a minimum with an associate degree in business or accounting preferred.
Added 1 min ago
Back up AC
Sprouts Farmers Market
Tampa, FL
Be at least 18 years of age; possess a high school diploma at a minimum with an associate degree in business or accounting preferred.
Added 1 min ago
Sales Associate
Trilogy Health Services, LLC
Indianapolis, IN
The Sales Associate is a member of the campus Sales & Growth Team that supports the Director of Sales with customer-related tasks, including answering phones, assisting with tours, managing…
Added 9 mins ago
8L
Warehouse Associate
84 Lumber Company
Clovis, CA
- $17.5 USD / hour
The full-time Warehouse Associate will act as a material handler and forklift operator to build loads for deliveries while maintaining a safe, clean and well-organized warehouse. Duties…
Added 15 mins ago
Automation Engineer
AGROPUR, INC
LUXEMBURG, WI
Must have at least a basic understanding of IP addresses, netmasks, gateways, DNS, switches, routers, and cat5(e) wiring
Added 15 mins ago
CG
OFFICE PERSONNEL ADMIN (ASSOCIATE CARE CENTER)(FULL TIME)
Compass Group, North America
Sheboygan, WI
- $25 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity…
Added 15 mins ago
Campus Executive Chef
Compass Group, North America
KENOSHA, WI
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our…
Added 15 mins ago
EXECUTIVE CHEF - Oxford, NC
Compass Group, North America
Madison, WI
Three to five years of culinary management experience
Added 15 mins ago
CG
BARISTA (PART TIME)
Compass Group, North America
Milwaukee, WI
- $12 to $15 USD / hour
- Part-time
CULINAIRE provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing theaters,…
Added 16 mins ago
FE
Virtual - Energy Auditor I
Franklin Energy Serv
Denver, CO
- $24 to $27 USD / hour
…solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we…
Added 22 mins ago
YO
YSIC Child/Family Therapist: Intensive Services – Associate License
YMCA Of Greater Seattle
Seattle, WA
- $80,168.4 to $83,000 USD / year
Associate License Hiring Range: $80,168.40-83,000 annually
Added 27 mins ago
2027 Associate Systems Engineer (AHT) - Dulles VA
Northrop Grumman
Dulles, VA
…support, systems analysis, coordination of design efforts, and management of technical budgets & interface definitions. The application of these systems engineering principles will be in…
Added 27 mins ago
G
Data Scientist Senior Consultant
Guidehouse
CHANTILLY, VA
- $113,000 to $188,000 USD / year
…intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve…
Added 31 mins ago
Customer Service Associate I
Family Dollar
Thibodaux, LA
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 31 mins ago
PH
Operations Manager
PDS Health
Henderson, NV
- $29.5 to $39.75 USD / hour
Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance
Added 38 mins ago
Store Manager (Store 0781)
Gamestop
Hampton, VA
…performance; regularly input written feedback for each store associate into Workday / HR service management…
Added 38 mins ago
W
Pharmacy Customer Service Associate
Walgreens
VIRGINIA BEACH, VA
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 38 mins ago
W
Pharmacy Customer Service Associate
Walgreens
CORRYTON, TN
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 38 mins ago
W
Pharmacy Customer Service Associate
Walgreens
ORANGEBURG, SC
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 38 mins ago
W
Pharmacy Customer Service Associate
Walgreens
LOS RANCHOS, NM
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 38 mins ago
W
Pharmacy Customer Service Associate
Walgreens
MARLTON, NJ
- $16.92 to $21.5 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 38 mins ago
W
Pharmacy Customer Service Associate
Walgreens
PATERSON, NJ
- $16.92 to $21.5 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 38 mins ago
W
Inventory Specialist
Walgreens
EDINA, MN
- $17.5 to $22.5 USD / hour
…including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability…
Added 38 mins ago
W
Inventory Specialist
Walgreens
EDINA, MN
- $17.5 to $22.5 USD / hour
…including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability…
Added 38 mins ago
W
Inventory Specialist
Walgreens
EDINA, MN
- $17.5 to $22.5 USD / hour
…including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability…

Closed listing

Dollar Tree

Manager Of In Store Experience

Chesapeake, VA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5 years of experience in customer experience, retail operations, or related field, with 3 years preferable 3 years in a leadership role.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager of In-Store Experience is responsible for executing the vision, strategy, and delivery of best-in-class associate and customer experiences across all retail locations. This role will oversee associate and customer initiatives, service standards, in-store engagement, and feedback systems to ensure consistent, high-quality service that drives satisfaction, retention, and sales growth.

Key Responsibilities

Team Leadership & Development – Lead and develop the team by setting priorities, delegating work, coaching, and driving accountability for results.
Associate & Customer Experience Strategy – Develop and execute strategies that improve the associate and customer experience, strengthen service standards, and drive consistent execution across stores.
Customer Insights & Experience Improvement – Lead customer feedback, reporting, and listening programs through the Qualtrics platform; ensure customer concerns are addressed appropriately, identify trends and opportunities, and translate insights into actionable improvements.
Recognition Programs – Manage Store and Field recognition programs, including reporting, communications, awards, and fulfillment.
Store Compliance, Safety & Regulatory Programs – Support store-facing safety, regulatory, and compliance programs, ensuring processes are executable while supporting a safe, positive, and consistent in-store experience for associates and customers.
Cross-Functional Leadership & Field Execution – Serve as the voice of associates and customers across the organization, partnering with Operations, HR, Marketing, Safety, Digital, and other teams to simplify processes, remove friction, and improve the end-to-end store experience

Qualifications

Bachelor’s degree in business, Marketing, Retail Management, or related field; MBA preferred.
5 years of experience in customer experience, retail operations, or related field, with 3 years preferable 3 years in a leadership role.
Strong analytical skills and experience working with data, insights, and reporting tools.
Excellent communication, leadership, and cross-functional collaboration skills.
Passionate about creating outstanding associate and customer experiences and driving brand advocacy. Preferred Experience
Familiarity with NPS, CSAT, or VOC (Voice of Customer) methodologies.
Proven track record of improving associate and customer satisfaction and loyalty metrics across retail environments. Working Conditions
Fast-paced, collaborative environment requiring adaptability and strong time management.

Start Rate = $115,000 - 129,000 based on experience plus 20% bonus and equity.

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan. Our success is a team effort - when we reach our goals, you’ll be eligible for a yearly bonus!

Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program
Retirement plans with matching contribution
Employee Stock Purchase Program
Educational Assistance
Access to PerkSpot, an employee discount platform for goods and services
And much more!

Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value – it’s what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities. We see an exciting path forward as our company continues to grow and transform – and we know that this path starts with you.

Join our team today and discover The Value of You.

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended

Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Compliance

Dollar Tree

About employer

More about this job

Skills

Sales
Team leadership
Coaching
Customer experience
Customer insight
Reporting
Regulatory compliance
Leadership
Retail operations
Analytical skills
Communication skills
Collaboration
Customer service
Adaptability
Time management

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Work requirements

Jobs in the United States