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Dollar General

Employee Relations Manager

Goodlettsville, TN, United States
TN, United States

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Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

Partner with field management personnel to conduct in-depth investigations regarding employee relations and/or dispute resolution issues. Analyze case details and facts, maintain objectivity, and collaborate with field management to ensure decisions support company policies, Dollar General values, and federal/state laws and regulations.

Job Responsibility

Partner with field managers and or other DG departments to guide or conduct in-depth investigations on employee relations issues and/or termination, final counseling or demotion disputes.
Ensure proper documentation on cases, in particular Dollar General’s zero tolerance policies.
Provide policy guidance to field managers and instruct on consistent practices regarding terminations and progressive counseling.
Represent Dollar General in legal proceedings.
Assist in researching Wage & Hour claims.
Analyze trends and conduct employee relations training.
Participate in the development of the SOP and Employee Handbook.
Work with Risk Management, Law Department, HRSS, Operations, ERC and other strategic partners for efficiency and process improvement.
Utilizes facilitation and mediation practices to negotiate resolutions.

Job Qualifications

Excellent problem solving and critical thinking skills
Ability to effectively communicate verbally and in writing with all levels of the organization
Strong attention to detail
Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment related laws and regulations
Ability to perform effectively under pressure and make objective decisions
Excellent collaboration skills
Ability to work efficiently in a fast-paced environment, including the ability to listen, respond, and electronically document cases.
Strong organization and time management skills
Facilitation, negotiation, and mediation skills

Education/Experience Bachelor’s degree in human resources or related field preferred. Two to five years of experience in HR, Employee Relations, Dispute Resolution, or other related field.

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

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More about this job

Skills

Employee relations
Counselling
Documentation
Risk management
Process improvement
Problem solving
Critical thinking
Attention to detail
Collaboration
Work efficiently
Time management
Negotiation

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