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Assistant Community Manager – Azul Lakeshore
Greystar Management Services, LLC
AUSTIN, TX
- $22 to $26.5 USD / hour
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks,…
Added just now
LC
Inside Sales Executive
LA Clippers
Inglewood, CA
- $18.42 USD / hour
Our 9-12 month Inside Sales program is a foundational program focused on hiring, training, and developing future standouts in ticket sales. You will receive details and comprehensive sport…
Added just now
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Full Time - Scheduling Staffing Admin - Day
Lowes
Santa Maria, CA
- $18.5 to $20.75 USD / hour
- Full-time
…Lowe’s policies and procedures. This role also assists the Store Manager and Assistant Store Manager in reviewing, scheduling and processing prospective candidates through the talent…
Added 1 min ago
English / Language Arts Teacher (INR)
Academy District 20
Colorado Springs, CO
Plans a program of study that meets the individual needs, interests, and abilities of the students
Added 1 min ago
SpEd Paraprofessional - Significant Support Needs (SSN)
Academy District 20
Colorado Springs, CO
Note: This position addresses current student needs at the specified school. If the current program/school should experience a change in student needs, the individual filling this position…
Added 1 min ago
SpEd Paraprofessional - Preschool
Academy District 20
Colorado Springs, CO
Note: This position addresses current student needs at the specified school. If the current program/school should experience a change in student needs, the individual filling this position…
Added 1 min ago
Older Adult Services Case Manager
City of Boulder
Boulder, CO
…successful aging in community. Additional responsibilities include program coordination and planning with other community agencies, partners, and stakeholders. By statute, staff are…
Added 2 mins ago
SOFTWARE CONFIGURATION MANAGER III
VSolvit
Remote, United States
A Software Configuration Manager is part of a team that manages, automates, and sustains the software configuration and release lifecycle using a wide variety of tools and platforms.…
Added 2 mins ago
E
Account Manager
Emerson
San Jose, CA
- $221,145 to $315,905 USD / year
NI / Emerson T&M BU, National Instruments (NI), is seeking a Global Account Manager to join our team in the Silicon Valley / Bay Area - one of NI’s fastest-growing regions. This…
Added 2 mins ago
Certified Pharmacy Technician
InnovAge
Boulder, CO
…medication dispensing. Direction and guidance are performed by a manager/supervisor, Pharmacist, or higher-level Pharmacy…
Added 3 mins ago
Assistant Manager
Easterseals-Goodwill Northern Rocky Mountain Brand
Idaho Falls, ID
…potential. Perform all management tasks in the absence of the manager. Assists manager in planning and training. Presents a professional image to set an example for staff. Plays an active…
Added 3 mins ago
EP Device Specialist - Arrhythmia
INTEGRIS Health
OK
Previous experience with programmable electronic cardiac systems and program software.
Added 4 mins ago
CR
Property Manager- Plummer Village
Cornerstone Residential
LOS ANGELES, CA
- $27 to $30 USD / hour
The Property Manager is a business leader who focuses on resident customer service and manages operations, leasing activity, renewals, collections, financial reporting, supplies, and…
Added 4 mins ago
MT
Senior Information System Security Engineer
Modern Technology Solutions Inc
Colorado Springs, CO · Colorado Springs
- $160,000 to $200,000 USD / year
…(ISSE) to be a Defensive Cyber Operations-Space (DCO-S) Product Manager to support the United States Space Force’s (USSF) Space Systems Command (SSC) by engaging with defensive cyberspace…
Added 4 mins ago
Senior Relationship Banker
First National Bank Of Pennsylvania
United States
…and achieves individual weekly sales goals set by the Branch Manager. Incorporate FNB digital products & services into customer…
Added 4 mins ago
Floating Relationship Banker
First National Bank Of Pennsylvania
Wilkes Barre, PA
…responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert…
Added 5 mins ago
Manager, Sales & Delivery - West Palm Beach Showroom
Rivian
West Palm Beach, FL
…is seeking a dynamic and results-oriented Sales and Delivery Manager to help us scale with purpose and precision. As a leader in our field organization, you will drive performance, lead a…
Added 6 mins ago
Human Resource Manager
Vertical Health Services
Liberty, MO
As a Human Resources Manager, you will be responsible for overseeing all aspects of the human resources function within the organization. You will play a key role in developing and…
Added 6 mins ago
Sr Software Developer
Cherokee Federal
Chantilly, VA
Cherokee Preting is seeking a Software Developer to support our government client. The Software Developer will work with a large team of developers, software engineers, and data engineers.…
Added 6 mins ago
Sr Software Developer
Cherokee Federal
Chantilly, VA
Cherokee Preting is seeking a Software Developer to support our government client. The Software Developer will work with a large team of developers, software engineers, and data engineers.…
Added 6 mins ago
Sr Software Developer
Cherokee Federal
Chantilly, VA
Cherokee Preting is seeking a Software Developer to support our government client. The Software Developer will work with a large team of developers, software engineers, and data engineers.…
Added 6 mins ago
Software Developer - Expert
Cherokee Federal
Chantilly, VA
Cherokee Preting is seeking a Software Developer to support our government client. The Software Developer will work with a large team of developers, software engineers, and data engineers.…
Added 6 mins ago
Software Developer - Expert
Cherokee Federal
Chantilly, VA
Cherokee Preting is seeking a Software Developer to support our government client. The Software Developer will work with a large team of developers, software engineers, and data engineers.…
Added 6 mins ago
Project Manager
KēSTA I.T.
Lansing, MI
KēSTA I.T. is seeking an experienced Project Manager to lead multiple complex enterprise IT programs and projects for an organization. The work centers on the implementation and maintenance…
Added 6 mins ago
OC
Animal Services Adoption Coordinator
Onslow County
Jacksonville, NC
- $22.24 to $28.91 USD / hour
…under the moderate supervision of the Animal Services Shelter Manager. Leadership is provided to…

Dodge Construction Network

Customer Engagement Manager

Jefferson City, MO, United States

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Job details

Experience: + 2+ years of experience in sales, account management, or customer support for SaaS-based software
Posting language: English

Original job description

Summary

The Customer Engagement Manager is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.

This is a full-time position and reports directly to the Manager, Customer Success.

_Preferred Location_

This is a remote, home-office role and candidates can be located anywhere in the continental United States.

_Travel Requirements_

Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.

_Essential Functions_

+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction

+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools

+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches

+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios

+ Follow SOPs for all account interactions within standard CRM systems and other tools

_Key Metrics for Success_

+ First-Year Retention Rate: Percentage of clients retained through their first renewal date

+ Renewal Rate: Percentage of clients renewing beyond their first year

+ Engagement Metrics: Client usage rates and engagement with key platform features during the first year

_Education Requirement_

Bachelor's degree and/or combination of equivalent work experience preferred.

_Required Experience, Knowledge and Skills_

+ 2+ years of experience in sales, account management, or customer support for SaaS-based software

+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)

+ Ability to quickly learn and apply SaaS products

+ Basic knowledge of the construction industry, or the ability to learn it quickly

+ Strong personal integrity and accountability for outcomes

+ Excellent written and verbal communication skills

+ Strong relationship-building and customer-focused approach

+ Ability to coach customers on best practices and identify pain points and solutions

+ Empathetic mindset with a focus on supporting small business growth and customer success

_Preferred Experience, Knowledge, and Skills_

+ Experience working in a SaaS environment

+ Experience with CRM or order management systems

+ Bilingual (English/Spanish)

_About Dodge Construction Network_

Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.

Dodge is the catalyst for modern construction.

_Salary Disclosure_

_$60,000 + uncapped variable bonus_

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.

_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._

_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._

_Reasonable Accommodation_

_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_ _recruiting@construction.com_ _._

_Equal Employment Opportunity Statement_

_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._

_\#LI-Remote_

_\#LI-EM1_

_\#DE-Remote_

_\#DE-2026-143_

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