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Quality Inspector
Aerotek
North Charleston, SC
- $23 to $24 USD / hour
…received or built internally. You will collaborate with Quality Management to implement appropriate sampling plans based on specifications and inspection plans, ensuring that all shipped…
Added just now
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Material Handler (1st Shift)
Aerotek
Minneapolis, MN
- $20.5 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
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Forklift Operator
Aerotek
Eau Claire, WI
- $20 USD / hour
Experience with shipping, receiving, order picking, and inventory management.
Added just now
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Day Porter / Janitor
Aerotek
Coppell, TX
- $16 to $17 USD / hour
Job DescriptionWe are seeking a reliable, detail-oriented Day Porter/Janitor to support cleanliness and sanitation in a pharmaceutical manufacturing environment. The ideal candidate will…
Added just now
Senior Quality Technician
Rocket Lab Corporation
Tucson, AZ
As a Senior Quality Technician for Rocket Lab Optical Systems in Tucson, AZ, you will have the opportunity to support the quality of avionics hardware for our electro-optical (EO) systems.…
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Customer Success Manager
Nearmap
Remote, United States
Excellent program management skills combining creative problem solving, business acumen, and analytical aptitude
Added just now
CO
Administrative Analyst, Training, Development, and Engagement Programs
City of Santa Clarita
Valencia, CA
- $45.7 to $55.54 USD / hour
…performs professional administrative and analytical work in support of the City’s training, organizational development, employee engagement, and wellness programs. This position assists…
Added just now
Client Delivery Analyst II (Strategic Ops and Implementations) - Remote
Velera Solutions, LLC
Remote, United States
Ensure quality in implementation process; Communicate technical aspects and requirements of Implementations with third-party vendors and internal Project Support Team.
Added just now
Senior Member Support Specialist
Weight Watchers
Remote, United States
Weight Watchers is the global leader in science-backed weight management, offering an integrated support system built for the GLP-1 era that combines scientific expertise, medication,…
Added just now
WW
Member Support Specialist -Bilingual German (part time)
Weight Watchers
Remote, United States
- Part-time
Weight Watchers is the global leader in science-backed weight management, offering an integrated support system built for the GLP-1 era that combines scientific expertise, medication,…
Added just now
WW
Member Support Specialist-Bilingual Dutch (part time)
Weight Watchers
Remote, United States
- Part-time
Weight Watchers is the global leader in science-backed weight management, offering an integrated support system built for the GLP-1 era that combines scientific expertise, medication,…
Added 1 min ago
Certified Dietary Manager
Avir at Cotulla
Cotulla, TX
Company-paid holidays and Paid Time Off (PTO) Program
Added 1 min ago
Finance & Accounting Coordinator
Mississippi Votes
Jackson, MS
Prepare functional expense schedules for program services, management and general, and fundraising.
Added 1 min ago
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Senior Research Staff, Adversarial Intelligence
Horizon3
Remote, United States
- $174,191 to $249,230 USD / year
- Ability to design rigorous experiments and evaluation methodologies, analyze results critically, and recognize when evidence does or does not support a conclusion.
Added 1 min ago
Senior Clinical Director of Residential Services
Radias Health
Saint Paul, MN
Initiate partnerships with the Operations team as needed to provide support in meeting program compliance requirements.
Added 1 min ago
Residential Support Services Program Director
Radias Health
Saint Paul, MN
The Program Director will provide professional, quality program services to the persons served by the Residential Support Services (RSS) program. Ensures clinical appropriateness of all…
Added 1 min ago
Registered Nurse
Radias Health
Oakdale, MN
Wellness program to support employee overall health and well-being
Added 1 min ago
Mental Health Practitioner Supervisor
Radias Health
Saint Paul, MN · Minneapolis, MN · Maplewood, MN · Little Canada, MN
RADIAS Health is hiring a Mental Practitioner Supervisor to join the Residential Support Services (RSS) program to provide treatment services to promote recovery and community integration…
Added 1 min ago
Mental Health Practitioner Float
Radias Health
Saint Paul, MN
Are you a practitioner who likes variety? Are you comfortable moving from program to program? Do you have experience or want to gain experience in any of the following programs? If so, this…
Added 1 min ago
Mental Health Practitioner - Higher Ground St. Paul
Radias Health
Saint Paul, MN
…maintain housing, help advocate for clients; provide property management-tenant support and…
Added 1 min ago
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Mental Health Practitioner - Crisis
Radias Health
Minneapolis, MN
- $27.48 USD / hour
Wellness program to support employee overall health and well-being
Added 1 min ago
Mental Health Practitioner (Hennepin County ACT)
Radias Health
Minneapolis, MN
Wellness program to support employee overall health and well-being
Added 1 min ago
Homeless Outreach Mental Health Practitioner
Radias Health
Saint Paul, MN
Wellness program to support employee overall health and well-being
Added 1 min ago
Front Desk Coordinator
Radias Health
Saint Pauls, MN
Wellness program to support employee overall health and well-being
Added 1 min ago
Administrative Specialist
Radias Health
Minneapolis, MN
RADIAS Health is hiring an Administrative Specialist to provide professional, quality program services to the staff and clients served by Hennepin Housing Support Program and Main Street…

Dodge Construction Network

Customer Engagement Manager

Jefferson City, MO, United States

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Job details

Experience: + 2+ years of experience in sales, account management, or customer support for SaaS-based software
Posting language: English

Original job description

Summary

The Customer Engagement Manager is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.

This is a full-time position and reports directly to the Manager, Customer Success.

_Preferred Location_

This is a remote, home-office role and candidates can be located anywhere in the continental United States.

_Travel Requirements_

Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.

_Essential Functions_

+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction

+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools

+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches

+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios

+ Follow SOPs for all account interactions within standard CRM systems and other tools

_Key Metrics for Success_

+ First-Year Retention Rate: Percentage of clients retained through their first renewal date

+ Renewal Rate: Percentage of clients renewing beyond their first year

+ Engagement Metrics: Client usage rates and engagement with key platform features during the first year

_Education Requirement_

Bachelor's degree and/or combination of equivalent work experience preferred.

_Required Experience, Knowledge and Skills_

+ 2+ years of experience in sales, account management, or customer support for SaaS-based software

+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)

+ Ability to quickly learn and apply SaaS products

+ Basic knowledge of the construction industry, or the ability to learn it quickly

+ Strong personal integrity and accountability for outcomes

+ Excellent written and verbal communication skills

+ Strong relationship-building and customer-focused approach

+ Ability to coach customers on best practices and identify pain points and solutions

+ Empathetic mindset with a focus on supporting small business growth and customer success

_Preferred Experience, Knowledge, and Skills_

+ Experience working in a SaaS environment

+ Experience with CRM or order management systems

+ Bilingual (English/Spanish)

_About Dodge Construction Network_

Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.

Dodge is the catalyst for modern construction.

_Salary Disclosure_

_$60,000 + uncapped variable bonus_

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.

_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._

_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._

_Reasonable Accommodation_

_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_ _recruiting@construction.com_ _._

_Equal Employment Opportunity Statement_

_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._

_\#LI-Remote_

_\#LI-EM1_

_\#DE-Remote_

_\#DE-2026-143_

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