Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
A
Packer
Aerotek
North Brunswick, NJ
- $18 USD / hour
…carefully packing, inspecting, and preparing products to meet customer requirements and quality standards. This position works closely with machine operators and team members, following…
Added just now
AC
Field And Marketing Specialist
Aston Carter
Ocala, FL
- $26 to $27 USD / hour
…exciting opportunity to help launch a new delivery partner program in Florida by recruiting local businesses to join a hub-based delivery network. You will focus on building relationships…
Added just now
Concrete Plant Supervisor
Posillico Civil, Inc.
Conroe, TX
Supervise all concrete plant staff. • Collaborate with Plant Manager to coordinate daily schedule with dispatch for ordering of materials and production of material.• Assist Plant Manager…
Added 1 min ago
Customer Success Manager
Nearmap
Remote, United States
Reporting to the Senior Director of Customer Success, you will be responsible for delighting our local government customers by understanding their needs and delivering the right engagement…
Added 1 min ago
CO
Administrative Analyst, Training, Development, and Engagement Programs
City of Santa Clarita
Valencia, CA
- $45.7 to $55.54 USD / hour
…engagement, and wellness programs. This position assists with program development, coordination, implementation, and evaluation; researches and develops employee resources; analyzes program…
Added 1 min ago
Field Diesel Mechanic
Titan Machinery
Imperial, NE
…diagnostics, repairs, maintenance, and pre-delivery work on customer equipment, internal units, and warranty repairs at a high level of quality and efficiency. Work may be performed in the…
Added 1 min ago
Diesel Mechanic
Titan Machinery
McCook, NE
…expected timelines clearly and professionally with the Service Manager, service team, and customers while providing timely and courteous…
Added 2 mins ago
UC
Federal Business Development Manager (Fed/Civ)
UltraViolet Cyber
Remote, United States
- $140,000 to $205,000 USD / year
UltraViolet is seeking an experienced Federal Business Development Manager with a background and responsibility of growing the Federal Government Managed Services solutions.
Added 2 mins ago
BAKERY/CLERK
The Kroger Co.
Spokane, WA
A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
Added 2 mins ago
Account Manager-Steam Power
GE Vernova
Unspecified, TX · Unspecified, LA
The Senior Sales Manager-Industrial is responsible for leading customer relationships for the Steam Power Industrial Services portfolio in the assigned region. Responsible for orders,…
Added 2 mins ago
CO
Infrastructure/Operation Technician (Network Technician I/II/III)
City of San Jose
San Jose, CA
- $49.31 to $59.96 USD / hour
…Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San…
Added 2 mins ago
CO
Senior Executive Analyst- City Manager's Office
City of San Jose
San Jose, CA
- $56.46 to $86.25 USD / hour
…Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San…
Added 2 mins ago
ASSISTANT CATEGORY MANAGER I
The Kroger Co.
Cincinnati, OH
Serve as a buyer of a discrete, smaller category with ultimate sign-off from the category manager (CM). Assist category managers with the tactical work in building assortments, managing…
Added 2 mins ago
DELI/CLERK
The Kroger Co.
Westminster, CO
A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
Added 3 mins ago
Manager of Kerckhoff Marine Lab Operations
CALIFORNIA INSTITUTE OF TECHNOLOGY
Corona Del Mar, CA
Monitors operational performance and recommends process improvements to enhance efficiency, safety, customer service, and program effectiveness.
Added 3 mins ago
GM
Make-Ready/Turn Technician - Standard Assembly
Greystar Management Services, LLC
Nashville, TN
- $20 to $22 USD / hour
Performs touch-up paints for vacant and occupied units as directed by Service Supervisor or Community Manager.
Added 3 mins ago
GM
Make Ready Specialist - Urban East
Greystar Management Services, LLC
Austin, TX
- $18.75 to $22 USD / hour
Performs touch-up paints for vacant and occupied units as directed by Service Supervisor or Community Manager.
Added 3 mins ago
GM
Assistant Community Manager – Azul Lakeshore
Greystar Management Services, LLC
AUSTIN, TX
- $22 to $26.5 USD / hour
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks,…
Added 3 mins ago
Director of Human Resources
Raleigh Marriott City Center
Raleigh, NC
As the Human Resources Director at Concord Hospitality, you will serve as a strategic business partner to the General Manager and participate as a key member of the hotel’s Executive…
Added 3 mins ago
SA
Part-time barista
SpartanNash Associates, LLC
Grand Haven, MI
- Part-time
Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
Added 3 mins ago
LC
Inside Sales Executive
LA Clippers
Inglewood, CA
- $18.42 USD / hour
Our 9-12 month Inside Sales program is a foundational program focused on hiring, training, and developing future standouts in ticket sales. You will receive details and comprehensive sport…
Added 3 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Pocatello, ID
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 3 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Portland, ME
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 3 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Mt Juliet, TN
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 3 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Estero, FL
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.

Dodge Construction Network

Customer Engagement Manager

Jefferson City, MO, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: + 2+ years of experience in sales, account management, or customer support for SaaS-based software
Posting language: English

Original job description

Summary

The Customer Engagement Manager is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.

This is a full-time position and reports directly to the Manager, Customer Success.

_Preferred Location_

This is a remote, home-office role and candidates can be located anywhere in the continental United States.

_Travel Requirements_

Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.

_Essential Functions_

+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction

+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools

+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches

+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios

+ Follow SOPs for all account interactions within standard CRM systems and other tools

_Key Metrics for Success_

+ First-Year Retention Rate: Percentage of clients retained through their first renewal date

+ Renewal Rate: Percentage of clients renewing beyond their first year

+ Engagement Metrics: Client usage rates and engagement with key platform features during the first year

_Education Requirement_

Bachelor's degree and/or combination of equivalent work experience preferred.

_Required Experience, Knowledge and Skills_

+ 2+ years of experience in sales, account management, or customer support for SaaS-based software

+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)

+ Ability to quickly learn and apply SaaS products

+ Basic knowledge of the construction industry, or the ability to learn it quickly

+ Strong personal integrity and accountability for outcomes

+ Excellent written and verbal communication skills

+ Strong relationship-building and customer-focused approach

+ Ability to coach customers on best practices and identify pain points and solutions

+ Empathetic mindset with a focus on supporting small business growth and customer success

_Preferred Experience, Knowledge, and Skills_

+ Experience working in a SaaS environment

+ Experience with CRM or order management systems

+ Bilingual (English/Spanish)

_About Dodge Construction Network_

Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.

Dodge is the catalyst for modern construction.

_Salary Disclosure_

_$60,000 + uncapped variable bonus_

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.

_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._

_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._

_Reasonable Accommodation_

_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_ _recruiting@construction.com_ _._

_Equal Employment Opportunity Statement_

_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._

_\#LI-Remote_

_\#LI-EM1_

_\#DE-Remote_

_\#DE-2026-143_

Apply About employer

Report this job