Company Overview
Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As the Senior Software Engineer, Applications Engineering, your role will be to architect, develop and build robust technology solutions that scale the Finance processes, and related systems. This involves close collaboration with teams across Business Transformation, Application Engineering, Application Product Management, Docusign Product, Data, and Integration teams.
This position is an individual contributor role reporting to the Director, Application Engineering - Finance.
Responsibility
- Architect, develop, integrate, and deploy enterprise-grade technical solutions - including custom extensions, Oracle Integration Cloud (OIC) integrations, and Agentic AI workflows - for Oracle Fusion Finance Record-to-Report and Acquire-to-Retire domains
- Design and build autonomous AI agents to automate manual processes across General Ledger, Fixed Assets, Indirect Tax, and Project Costing modules
- Construct scalable architectures and functional prototypes leveraging Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) frameworks, and MLOps to drive intelligent conversational insights and predictive financial forecasting
- Engineer high-throughput, event-driven inbound and outbound integrations utilizing Oracle Integration Cloud (OIC), REST/SOAP APIs, and File-Based Data Import (FBDI)
- Establish robust observability and reliability engineering frameworks for integrations, prioritizing idempotent processing, automated fault handling, comprehensive logging, and real-time operational telemetry
- Automate core Enterprise Resource Planning (ERP) operational tasks - including batch scheduling, regression testing, and environment refreshes - via standardized CI/CD pipelines to advance Infrastructure-as-Code (IaC) maturity
- Develop tailored technical extensions (utilizing PL/SQL, Java/Groovy, VBCS, and OCI) in strict compliance with enterprise software engineering, code quality, and security standards
- Evaluate and implement native Oracle platform capabilities (such as Subledger Accounting, BI Publisher, OTBI, BPM workflows, and Agent Studio) to fulfill complex business requirements while proactively mitigating technical debt
- Oversee the end-to-end Record-to-Report solution delivery lifecycle, encompassing requirements analysis, architectural governance, technical documentation, and Tier-3 production engineering support
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- 8+ years of related experience with a Bachelor's degree or 6 years of related experience with a Master's degree
- 6+ years of professional experience in a hands-on engineering capacity focused on General Ledger, Fixed Assets, and Project Costing modules with Oracle Fusion Cloud Financials
- Experience architecting high-performance enterprise integrations utilizing Oracle Integration Cloud (OIC), Visual Builder Cloud Service (VBCS), Oracle APEX, and File-Based Data Import (FBDI), underpinned by advanced proficiency in REST/SOAP web services, JSON/XML data formats, and SFTP protocols
- Experience deploying enterprise-grade Artificial Intelligence solutions - utilizing Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) architectures, Agentic AI systems, and MLOps practices - to deliver predictive financial forecasting and actionable analytics
- Experience with Oracle Cloud ERP Record-to-Report and Acquire-to-Retire domains, with extensive expertise in Subledger Accounting (SLA) rule configuration, Workflow/BPM engine management, BI Publisher, Financial Development Platform/FDI, and OTBI
- Experience supporting multi-ledger, multi-currency, and multi-entity global structures, ensuring adherence to local regulatory compliance and streamlined financial close processes
- Experience applying advanced analytics, machine learning algorithms, generative AI, and intelligent automation frameworks to enhance financial workflows
- Experience with enterprise tools including Jira, Confluence, and ServiceNow within Agile development frameworks and ITIL-aligned service management environments
- Experience writing and optimizing complex SQL queries and PL/SQL database procedures to ensure high-performance processing and scalable data extensions
- Experience with system resilience, implementation of robust observability mechanisms, automated exception handling, idempotent processing, and rigorous automated data reconciliation across high-volume transaction environments
- Experience with Oracle Cloud Infrastructure (OCI), Visual Builder, Groovy scripting, Java development, and related Oracle Platform as a Service (PaaS) capabilities
- Experience with secure engineering practices, ensuring full compliance with Sarbanes-Oxley (SOX) controls, auditability guidelines, and enterprise information security policies
- Experience with end-to-end software development lifecycle management, spanning requirements gathering, architectural design, deployment, and tier-3 production support
Preferred
- Superior analytical problem-solving skills for diagnosing and resolving complex technical challenges in custom configurations and integrations, alongside clear technical communication tailored for executive finance stakeholders
- Demonstrated proficiency in establishing and managing CI/CD pipelines, scripting seamless migrations, and engineering automated testing protocols for Oracle Cloud ERP assets, including reports, integration services, and system configurations
- Proven experience in architecting and deploying solutions across major enterprise cloud platforms, such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure (OCI)
- Substantial technical expertise in Cash Management, Treasury, Accounts Payable, enterprise tax calculation engines, and financial reconciliation systems
- Comprehensive background supporting Oracle Enterprise Performance Management (EPM) applications and end-to-end revenue management workflows
- In-depth familiarity with complementary Oracle domain capabilities, including Subscription Billing, Advanced Invoicing, Collections Management, and Cash Application systems
- Active Oracle Cloud Certification in Financials or a closely aligned Oracle Cloud functional or technical domain
- Rigorous foundational knowledge of U.S. GAAP and International Financial Reporting Standards (IFRS) principles
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $164,700.00 - $266,000.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 base salary
This role is also eligible for the following:
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
- Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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