Jobs in the United States

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Sr. Technical Designer - Soft Dressing
Corporate J. Crew Group, LLC
NY
We’re looking for an experienced technical designer to own the technical development of our Women’s soft dressing product and uphold the brand’s standards for fit, construction, and…
Added 1 min ago
2nd Assistant Wrestling Coach
Sussex County Community College
Newton, NJ
…assist in all aspects of the programs, including student-athlete development, practice preparation, recruiting, competition management, academic success, and compliance with NJCAA and…
Added 1 min ago
Assistant Professor of Psychological Science: Clinical Psychologist
University Of Vermont
Burlington, VT
Collaborating with Department of Psychological Science faculty and staff in departmental governance, program development, scholarship, and service;
Added 1 min ago
Tech-Refrig-AshUnion 3rd Shift
OSI
Chicago, IL
…educational assistance with opportunities for professional development. For complete details about the full benefit offerings, please request a copy of the collective bargaining…
Added 1 min ago
Tech-Refrig-AshUnion 2nd Shift
OSI
Chicago, IL
…educational assistance with opportunities for professional development. For complete details about the full benefit offerings, please request a copy of the collective bargaining…
Added 1 min ago
Paramedic
Butler County
El Dorado, KS
Maintains professional development and continuing education as required;
Added 2 mins ago
Process Operator - Level 2
Swagelok Company
Highland Heights
…skills - you’ll thrive in a culture that promotes learning and…
Added 2 mins ago
Process Operator - Level 2
Swagelok Company
Highland Heights
…skills - you’ll thrive in a culture that promotes learning and…
Added 2 mins ago
Process Operator - Level 2
Swagelok Company
Highland Heights
…skills - you’ll thrive in a culture that promotes learning and…
Added 2 mins ago
Process Operator - Level 2
Swagelok Company
Highland Heights
…skills - you’ll thrive in a culture that promotes learning and…
Added 2 mins ago
Process Operator - Level 2
Swagelok Company
Highland Heights
…skills - you’ll thrive in a culture that promotes learning and…
Added 2 mins ago
P
Kitting Associate
Precipart
Farmingdale, NY
- $19 to $21 USD / hour
Precipart, an Allyntra brand, located in Farmingdale, NY, is looking to hire a Kitting Associate to prepare prepares components, and supplies needed for assembly. In this role, you will use…
Added 2 mins ago
BM
URGENT HIRING: Twos Teacher
Bambini Montessori Academy
Gambrills, MD
- $17 to $22 USD / hour
Communicate with Families: Provide professional updates about children's progress, behavior, and development.
Added 2 mins ago
BM
URGENT HIRING: Twos Teacher
Bambini Montessori Academy
Ellicott City, MD
- $17 to $22 USD / hour
Attend staff meetings, training sessions, and professional development opportunities.
Added 2 mins ago
MA
Software Engineer - Financial Crimes
Manufacturers and Traders Trust Co
Buffalo, NY
- $80,900 to $134,800 USD / year
Associate's degree and a minimum of 3 years’ systems analysis and/ or application development work experience OR Bachelor's degree and a minimum of 1 year systems analysis and/or…
Added 3 mins ago
TP
Keyholder
The Paper Store
SOUTH WINDSOR, CT
- $17 to $19 USD / hour
…service approach. Key Holders are responsible for all Sales Associate responsibilities. Responsibilities also include providing the team with continuous coaching to improve sales and…
Added 3 mins ago
Seasonal Sales Associate
The Paper Store
ROCHESTER, NH
Enthusiastically participate in training and development as required utilizing all training resources
Added 4 mins ago
Production Supervisor
CTDI
Memphis, TN
Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes.
Added 4 mins ago
Customer Service Warehouse Associate
Ewing Outdoor Supply
Los Angeles, CA
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Added 4 mins ago
EO
CDL A Driver
Ewing Outdoor Supply
Indian Trail, NC
- $49,920 to $58,240 USD / year
As a CDL Driver and Yard Associate, your interaction with customers will be crucial in providing them with the best experience possible. You’ll be expected to exhibit exceptional customer…
Added 4 mins ago
EO
Customer Service Warehouse Associate
Ewing Outdoor Supply
Hutto, TX
- $18 to $20 USD / hour
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Added 4 mins ago
EO
Customer Service Warehouse Associate 150
Ewing Outdoor Supply
Nashville, TN
- $18 to $20 USD / hour
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Added 4 mins ago
EO
Customer Service Warehouse Associate
Ewing Outdoor Supply
Covington, GA
- $18 to $20 USD / hour
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Added 4 mins ago
Customer Service Warehouse Associate
Ewing Outdoor Supply
Pelham, AL
We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent…
Added 4 mins ago
Front Desk Representative (GSA)
CommWell
Four Oaks, NC
Growth: Access continuous learning, advancement pathways, and leadership development.

DOCUmation

Master Service Technician

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Position: Master Service Technician Department: Service Reports To: Field Service Supervisor Salary grade: DOE FLSA Status: Full Time / Non-Exempt / Hourly Location: Austin, TX

Description

This is a master level position in a territory assignment which requires a high degree of troubleshooting and the capability to handle the full array of products serviced by DOCUmation. The Master Technician is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction.

Team members in this position enjoy competitive pay, bonus opportunities, a company vehicle with direct home-to-customer travel, a company phone, paid holidays, generous PTO, company-paid life and disability insurance, ongoing technical training, and opportunities for career advancement with an established Texas company.

Responsibilities

Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
Assist with the development of AEs assigned to the Field Service Team through technical assistance and product symptom / solution sharing.
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers.
Analyze customer needs, recognize business opportunities, and influence sales volume growth.
Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional.
Complete all administrative aspects of the job on-time and error-free.
Provide accurate feedback with call close information, parts usage reporting and customer meter readings.
Perform other activities that support DOCUmation and our service organization.

Experience & Required Skills

5+ years at an Associate or Entry Level Technician position preferred
Technical knowledge/skills
Analysis (problem identification)
Attention to Detail
Customer service orientation
Business skills
Communications – verbal and written
Planning and organizing, (work management)
Teamwork (cooperation)
Work standards (concern for quality)
Follow-up

Education & Certification

Minimum: High School Diploma or GED; AA Degree or equivalent technical training
Experience working on Xerox, Ricoh, Konica-Minolta, Riso Copiers/Printers preferred
Xerox Production training
A+ / N+ Certification desired
6 Manufacture Training Classes
PA Rating / exceeds requirements

Physical Requirements

Ability to lift 50 pounds and transport equipment parts and boxes

Special Requirements

Must have a valid Driver’s License and a clean driving record.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.

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