Jobs in the United States

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Assistant Pharmacy Manager
Publix Pharmacy
Ocala, FL
In addition to the shared basic responsibilities of all Publix associates, an Assistant Pharmacy Manager’s responsibilities include, but are not limited to, the following. As an Assistant…
Added 1 min ago
Trade Compliance Program Manager
Ralliant
Raleigh, NC · Boxborough, MA · Spartanburg, SC · Elizabethtown, NC · Plainville, CT
The Trade Compliance Program Manager is a self-directed individual contributor responsible for executing and coordinating import and export compliance activities across assigned operating…
Added 2 mins ago
Merchandising assistant manager
Dollar Tree Stores INC
Greenville, SC
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 2 mins ago
Smart Team South Assistant Manager I
Dollar Tree Stores INC
Poughkeepsie, NY
…designed to put you on the fast track toward a future store manager role through hands-on training and…
Added 2 mins ago
Smart Team South Assistant Manager I
Dollar Tree Stores INC
Poughkeepsie, NY
…designed to put you on the fast track toward a future store manager role through hands-on training and…
Added 2 mins ago
Smart Team South Assistant Manager I
Dollar Tree Stores INC
Poughkeepsie, NY
…designed to put you on the fast track toward a future store manager role through hands-on training and…
Added 2 mins ago
Assistant Manager II
Dollar Tree Stores INC
Poughkeepsie, NY
…designed to put you on the fast track toward a future store manager role through hands-on training and…
Added 2 mins ago
Merchandising assistant manager
Dollar Tree Stores INC
Portland, ME
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 13 mins ago
A
Project Manager
Actalent
Marysville, OH
- $36 to $45 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 13 mins ago
Senior Technical Program Manager - Oracle PPM & AI-Augmented Delivery
eClerx
Austin, TX
10+ years in enterprise IT delivery, with at least 5 in a client-facing engagement lead or program manager role
Added 15 mins ago
HF
Retail Stocking Manager
Harbor Freight Tools
Savannah, TN
- $22 to $24.2 USD / hour
186782BRJob Description: Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and…
Added 15 mins ago
Program Manager - Hybrid
NTT Data Americas, Inc.
Franklin, TN
We are currently seeking an IT Program Manager - Hybrid, to join our team in Franklin, TN, United states.
Added 15 mins ago
Clinical Research Associate II - Oncology (Central Tennessee)
AbbVie
Nashville, TN
Aligns, trains and motivates the site staff and principal investigator on the goals of the clinical trial program, protocol and patient treatment principles for the trial ensuring a trusted…
Added 15 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Nashville, TN
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 22 mins ago
Trade Compliance Program Manager
Ralliant
Boxborough, MA · Spartanburg, SC · Elizabethtown, NC · Plainville, CT · Raleigh, NC
The Trade Compliance Program Manager is a self-directed individual contributor responsible for executing and coordinating import and export compliance activities across assigned operating…
Added 24 mins ago
Supervisor, Shipping & Receiving
Tailored Shared Services, LLC
Peachtree Corners, GA · Peachtree Corners
…Transportation Department. Under the supervision of the Transportation Manager, this position is responsible for shipping, receiving, packing, inventory management and the transportation…
Added 24 mins ago
Resident Experience & Hospitality Manager
Core Spaces
Cincinnati, OH
Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors.…
Added 27 mins ago
Associate Enablement Manager
Ivanti
Hauppauge, NY · South Jordan, UT
Coordinate the Global Sales Onboarding program from assigning learning and welcoming new hires to tracking progress and maintaining an engaging communication cadence.
Added 30 mins ago
GH
Occupational Therapy Assistant (COTA)
Genesis Healthcare
Bellevue, NE
- $32 to $35 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 30 mins ago
Specialty /Senior Specialty Representative - Bone Health - Omaha / Norfolk NE (Overlay)
Amgen
Omaha, NE
…strategy and promoting Amgen products as led by the District…
Added 30 mins ago
Senior Project Manager
Concentrix
Omaha, NE
We are seeking an experienced Project Manager to lead complex initiatives across multiple teams, stakeholders, and delivery workstreams. In this role, you will guide agile teams, manage…
Added 30 mins ago
Procurement Specialist
Conagra Brands
Omaha, NE
Reporting to the Procurement Manager, you will focus on Label Packaging Procurement. You will lead research and strategy implementation, resolve complex supply challenges, and build…
Added 30 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Lincoln, NE
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 34 mins ago
Janitorial Crew Member
KBS
Plant City, FL
Other duties as assigned by the supervisor or manager
Added 35 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Wilkinson, WV
Competency in cash handling, fuel transactions, and promoting our loyalty program.

Do it Best Corp.

Customer Support Representative

Fort Wayne, IN, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Support Representative Location: Fort Wayne, IN, Onsite Level: Hourly Reports to: Member Care Supervisor Travel: Minimal travel may be required if needed for training; 2x per year for Fall and Spring Markets

About the Role: Our Customer Support Representative (Member Care Specialists) provide member care which includes support for members with questions, issues and training regarding key areas that members interact with Do it Best. These areas include but are not limited to: member portal (mydoitbest.com), Mobile Assistant, Member Invoice Manager (MIM), Claims system, Market Savings Builder (MSB), Order, Member Catalog, and other member facing support areas.

If you have any prior experience working in any of the following positions, we strongly encourage you to apply: Customer Service, Customer Service Representative, Customer Support Representative, Administrative Professional, Support, Call Center, Phone Triage, Administration, Help Desk Representative, Member Services Representative, Responsibilities include:

Participate in phone support rotation / group receiving member calls.
Answer member email questions regarding portal applications including but not limited to the base site, catalog, claims, invoices, market sites. Maintain content in areas of responsibility.
Troubleshoot reported portal and application errors.
Provide full support and administration of the Mobile Assistant program.
Provide support for our Market Savings Builder application.
Escalate calls to 2nd level support, Infrastructure or the business users as appropriate.
Monitor 2nd level call alerts keeping users updated on issue status.
Generate member reports.
Test new applications or modifications to the member facing applications.
Train and stay current on new applications and changes to the member facing applications.
Utilize call tracking software for knowledge base and historical research.
Train new member owners and Do it Best team members on system use and application.

Education and Experience: Minimum

High School Diploma or equivalent
Experience with personal computers
Knowledge of Microsoft 365
Knowledge of Internet communications
Experience with training/mentoring/coaching/helping others understand a process
Problem solving experience
Experience providing phone support to end users

Skills and Abilities: Minimum

Good communications skills
Organized
Patience and calm demeanor
Testing / Quality assurance skills
Create and edit Google documents

Desired

Excellent phone communication skills
Ability to juggle multiple open issues and prioritize for urgency
Ability to create and edit access database applications

Benefits available to you:

Full insurance benefits package including Medical, Dental, & Vision
Paid time off to foster work/life balance
Profit sharing
Retirement funding opportunities
Education reimbursement
Health club reimbursement
Career advancement opportunities

About Do it Best: We’re the only US-based, member-owned hardware, lumber, and building materials co-op in the home improvement industry. We proudly serve thousands of locations in over 50 countries, offering exceptional merchandise and services driving us to nearly $5 billion in annual sales. Our goal is to help our members grow and achieve their dreams. Culture: Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role. Our Philosophy: Serving others as we would like to be served Our Mission: Making the best even better Our Goal: Helping members grow and achieve their dreams Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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