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Added 19 hours ago
DC
Community Outreach Coordinator (4596)
DM CLINICAL RESEARCH GROUP
Brookline, MA
- $28 to $30 USD / hour
Added 19 hours ago
Sub Investigator (Non MD) (4594)
DM CLINICAL RESEARCH GROUP
Bradenton, FL
Added 1 day ago
Administrative Assistant I (4591)
DM CLINICAL RESEARCH GROUP
Tomball, TX
Added 1 day ago
Clinical Research Coordinator II (4589)
DM CLINICAL RESEARCH GROUP
Sugar Land, TX
Added 1 day ago
DC
Research Assistant I (Non-Lab) (4590)
DM CLINICAL RESEARCH GROUP
Jersey City, NJ
- $50,000 to $58,000 USD / year
Added 1 day ago
Enrollment Coordinator (4588)
DM CLINICAL RESEARCH GROUP
Sugar Land, TX
Added 2 days ago
Principal Investigator (4582)
DM CLINICAL RESEARCH GROUP
HOUSTON, TX
Added 7 days ago
Manager Patient Enrollment and Engagement (4562)
DM CLINICAL RESEARCH GROUP
HOUSTON, TX
Added 7 days ago
Director of Business Development, CNS (4560)
DM CLINICAL RESEARCH GROUP
HOUSTON, TX
Added 8 days ago
Sub Investigator (Nurse Practitioner) (4559)
DM CLINICAL RESEARCH GROUP
Irving, TX
Added 9 days ago
Director of Program Management & Planning (4541)
DM CLINICAL RESEARCH GROUP
HOUSTON, TX
Added 13 days ago
Clinical Research Coordinator II - Psychiatry (4514)
DM CLINICAL RESEARCH GROUP
Houston, TX
Added 13 days ago
Enrollment Coordinator (4512)
DM CLINICAL RESEARCH GROUP
Tomball, TX
Added 13 days ago
Unblinded Clinical Research Coordinator I (4513)
DM CLINICAL RESEARCH GROUP
Philadelphia, PA
Added 14 days ago
Regional Pharmacy Manager (4508)
DM CLINICAL RESEARCH GROUP
HOUSTON, TX
Added 15 days ago
Sub Investigator (Non MD) (4501)
DM CLINICAL RESEARCH GROUP
Phoenix, AZ
Added 28 days ago
Clinical Research Coordinator II (4446)
DM CLINICAL RESEARCH GROUP
Irving, TX
Added 28 days ago
Sub Investigator (Non MD) (4447)
DM CLINICAL RESEARCH GROUP
Sugar Land, TX
Added 28 days ago
Certified Pharmacy Technician (4408)
DM CLINICAL RESEARCH GROUP
Irving, TX
Added 28 days ago
Unblinded Clinical Research Coordinator II (4377)
DM CLINICAL RESEARCH GROUP
Irving, TX
Added 28 days ago
Unblinded Clinical Research Coordinator II (4378)
DM CLINICAL RESEARCH GROUP
Southfield, MI
Added 28 days ago
Clinical Research Coordinator II (4379)
DM CLINICAL RESEARCH GROUP
Houston, TX
Added 28 days ago
Study Manager I (4380)
DM CLINICAL RESEARCH GROUP
Tomball, TX
Must have strong written and communication skills · Must have excellent customer service skills
Added 28 days ago
Research Assistant I (Non-Lab) (4381)
DM CLINICAL RESEARCH GROUP
Tomball, TX
Added 28 days ago
Clinical Research Coordinator I (4382)
DM CLINICAL RESEARCH GROUP
Tomball, TX

DM CLINICAL RESEARCH GROUP

Enrollment Coordinator (4383)

San Antonio, TX, United States

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Job details

Education: High school diploma
Experience: 2+ years of customer service experience
Posting language: English
Posted: Sep 29, 2026

Original job description

The Enrollment Coordinator is responsible for educating patients and potential patients on the company and the studies we are enrolling for with the goal of finding a compatible study for enrollment.

DUTIES & RESPONSIBILITIES

Acts as a liaison between site staff and enrollment staff ensuring transparent and impartial communication between both stakeholders, streamlining decision-making and processes around patient scheduling and enrollment, and an overall improved initiative towards achieving business goals.
Partners with enrollment leadership and site physician(s) to identify and schedule eligible patients from the physician’s practice for priority and assigned study focuses based on current and upcoming business initiatives and/or goals.
When applicable, coordinates with confirmation specialist(s) to manage operational oversight of same-day scheduled patients including communication and awareness around patient arrival, updating of trackers and systems with regard to appointment details and patient contact attempts.
Educates patients on the DM Ambassador program, enrolls patients in the program, and regularly follows up with enrolled ambassadors to obtain referral information.
When applicable, collaborates with site staff to retain/reschedule those patients completing a current study with DM.
Partners with enrollment leadership and MR team ensuring all necessary medical history/documents are requested and obtained (including initial ROI completion, follow-up, etc.).
Any other tasks assigned by Patient Enrollment or site management

KNOWLEDGE & EXPERIENCE

Education:

High School Diploma or GED required

Experience:

2+ years of customer service experience
1+ year in a health or medical-related work environment (i.e. - Dr. Office, clinic, medical-related call center, etc.)
6+ months of in-person sales experience (in any industry/capacity)

Credentials:

Knowledge and Skills:

Bilingual (Spanish) preferred
Flexibility to work from multiple locations
Excellent verbal and written communication skills
Ability to multitask
Strong organization skills and attention to detail

KPI & Success Metrics

# of Patients Identified
# of Patients Successfully Contacted
# of Patients Completed Prescreens
# of Patients Completed Screens
# of Patients Randomized

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More about this job

Skills

Communication skills
Decision making
Scheduling
Leadership
Customer service
Microsoft Office
Sales
Bilingualism
Multitask
Attention to detail

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