Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
CO
Planner
City of Plant City (FL)
Plant City, FL
- $28.42 to $46.34 USD / hour
Must possess and maintain a valid Florida driver's license and must be insurable by the City’s current insurance provider
Added just now
CapEx Sourcing Specialist - Associate Buyer
cargill
Wichita
The CapEx Sourcing Specialist - Associate Buyer will handle basic country or multicounty sourcing routine activities. In this role, you will coordinate and execute low to medium complex…
Added just now
CapEx Sourcing Specialist - Associate Buyer
cargill
Wichita
The CapEx Sourcing Specialist - Associate Buyer will handle basic country or multicounty sourcing routine activities. In this role, you will coordinate and execute low to medium complex…
Added just now
Adjunct Faculty, Industrial Technology
College of Lake County
United States
Participate in college governance, division and departmental meetings, and, when appropriate, program advisory boards and committees.
Added just now
HW
Clinical Patient Navigator
Healogics Wound Care & Hyperbaric Services LLC
Elizabeth City, NC
- $17.12 to $21.01 USD / hour
High School Diploma or General Education Development (GED); Associate’s degree preferred
Added 1 min ago
Clinical Nurse Manager
Healogics Wound Care & Hyperbaric Services LLC
Charlottesville, VA
…improvement. This position works in collaboration with the Program Director and the Medical Director to meet the Center’s program objectives and help ensure optimal healing outcomes and…
Added 1 min ago
Quality Specialist - 12 Hr Nights
Henkel group
Salisbury · Salisbury, NC, NC
Associate degree in a scientific discipline, or an equivalent combination of relevant education and professional experience, with a preference for candidates possessing 2-5 years of…
Added 1 min ago
Registered Nurse Intermediate Care
Ascension
Murfreesboro, TN
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 1 min ago
Registered Nurse Intermediate Care
Ascension
Murfreesboro, TN
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 1 min ago
Associate Client Success Manager (Remote - US)
Nextech
Remote, United States
…bonus structure, great healthcare, a comprehensive wellness program, and many other…
Added 1 min ago
F
Seasonal Inventory Associates
Framebridge
United States
- $18.6 USD / hour
A Warehouse Inventory Associate is responsible for safely using a Forklift to load and unload materials and deliveries moving them to and from storage areas, machines and loading docks.…
Added 1 min ago
Contract Specialist
Ascension
Remote, United States
High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Added 1 min ago
Store Manager
Bridgestone Americas
Cleveland, MS
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added 1 min ago
Licensed Practical Nurse
Sevita
Brandon, MS
Associate’s Degree in Nursing or related field, or state certificate
Added 1 min ago
Laboratory Technician / 11007 / Grenada, MS
Modine Grenada LLC
Grenada, MS
Added 2 mins ago
CI
Warehouse Associate
Caterpillar, Inc.
Corinth, MS
- $17.05 USD / hour
Limited opportunities for day shift may become available (specific shift hours depend upon placement) · *Starting pay rate: $17.05/hour + full benefits (plus 7% of base rate for night shift premium - applies to 2nd or 3rd shift)
Added 2 mins ago
Estimating and Pricing Specialist (Associate or Experienced)
The Boeing Company
Hazelwood, MO · Mesa, AZ
The Boeing Company is seeking an Estimating and Pricing Specialist (Associate or Experience) to join the Material Functional Excellence team located in Hazelwood, MO or Mesa, AZ.
Added 2 mins ago
C-17 Design and Analysis Engineer (Associate or Experienced
The Boeing Company
Oklahoma City, OK
The Oklahoma City C-17 team is currently looking for an Associate or Experienced Design and Analysis Engineer to join our team in Oklahoma City, OK. Our team supports the development,…
Added 2 mins ago
C-17 Design and Analysis Engineer (Entry Level or Associate)
The Boeing Company
Oklahoma City, OK
The Oklahoma City C-17 team is currently looking for an Entry-Level or Associate Design and Analysis Engineer to join our team in Oklahoma City, OK. Our team supports the development,…
Added 2 mins ago
Associate or Experienced Software Quality Engineer
The Boeing Company
Hazelwood, MO · St. Louis City, MO · Berkeley, MO
…maintain a culture of first-time quality throughout the software development lifecycle (SDLC). As a member of this team, you have the autonomy and responsibility to work with programs to…
Added 2 mins ago
Senior Employee Development Specialist
The Boeing Company
Kennedy Space Center, FL
We are seeking a highly skilled and motivated Senior Employee Development Specialist specializing in electrical systems and repair to join our dynamic team at the Kennedy Space Center in…
Added 2 mins ago
Senior Employee Development Specialist
The Boeing Company
Kennedy Space Center, FL
We are seeking a highly skilled and motivated Senior Employee Development Specialist specializing in mechanical fabrication and repair to join our dynamic team in Titusville, Fla supporting…
Added 2 mins ago
Struct & Payload Design Engineer
The Boeing Company
Ridley Park, PA
Candidates must live in the immediate area or relocate at their own expense
Added 2 mins ago
Project Manager
GAI Consultants Inc
Erie, PA
Must possess a valid driver's license
Added 2 mins ago
Secondary School Counselor
The Wonderful Company
Delano, CA
Wonderful Career Pathways, a free program where students can earn up to 60 college credits and an associate degree while in high school

DLH

Help Desk Technician (Job 1516)

Bethesda, MD, United States

$28.84 to $31.25 USD / hour

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $28.84 to $31.25 USD / hour
Experience: Bachelors degree, or an Associates degree with a minimum of 2 years of relevant experience, or a High School diploma with a minimum of 6 years of relevant experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

The Technical IT Support Specialist, Associate is responsible for providing Tier 2 IT support to end-users within the organization. This role ensures the effective resolution of technical issues across various communication channels, including phone, in-person support, and remote assistance. The specialist follows established procedures to troubleshoot and escalate IT incidents while maintaining service quality standards.

Responsibilities

Serves as the Tier 2 Support for the computer user community.
Responds to customers via phone, in person, and through remote support channels.
Follows established procedures to process IT requests for services and troubleshoots IT incidents to either resolve or escalate outside the Service Desk according to service level guidance.
Record all activities within the NIH central ticket tracking system and document cases thoroughly and accurately in real time, per service standards.
Documents problem resolutions as knowledge records in the NIH IT Knowledge Base.
Follows quality control workflow to ensure proper documentation and quality of case handling.
Must coordinate communications channels during major incidents and record problem investigations in the NIH ServiceNow tracking system in a timely fashion.
Support Windows and Mac computers and other endpoint devices/peripherals in a lab/scientific environment.

Qualifications

Bachelors degree, or an Associates degree with a minimum of 2 years of relevant experience, or a High School diploma with a minimum of 6 years of relevant experience.
Knowledge of current PC and Apple Macintosh operating systems.
Must be able to obtain a Public Trust clearance

Desired Qualifications

Requires technical computer and customer service skills.
General experience includes increasing responsibilities in information technology service management.
Experience managing ticket queues and handling ticket assignments.
Excellent ServiceNow skills
Previous experience providing help desk support within NIH

Basic Compensation: $28.84 - $31.25 per hour

The hourly range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills, experience, geographic location, market conditions, and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation, in line with applicable law.

Benefits

DLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, disability coverage, flexible spending accounts, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

EEO

DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. DLH will provide reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.

DLH is committed to maintaining a fair and authentic interview process

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Technical support
Quality control
Workflow
Documentation
ServiceNow
Microsoft Windows
Customer service
Computer technology

Report this job

Work requirements

Jobs in the United States