Business Operations Analyst

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13842278 For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224)507-1295 or Tenish at (224) 507-1292 Title: Business Operations Analyst\ Location: Mundelein, IL\ Duration: 12 Months Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Description: JOB RESPONSIBILITIES\ Perform analysis on large amounts of data to provide the business with fact-based insights and KPIs\ O?er internal process and user/customer perspective of simplicity, e?ciency, and e?ectiveness\ Support departmental reporting, metrics, budgets, dashboards, and analytics\ Make recommendations and present alternatives to address business needs or resolve impediments\ Develop functional, process, and system documentation\ Monitor system and process performance and escalate issues as appropriate Gather, de?ne and document business requirements and processes\ Organizing files, processing paperwork or work orders, and preparing operational reports.\ Acting as a liaison between departments and communicating with vendors or customer.\ Other miscellaneous office duties as assigned by management\ MINIMUM EXPERIENCE REQUIRED\ Strong analysis, decision making and problem-solving skills\ Excellent interpersonal and communication skills (both written and verbal) Ability to work as part of a team and interact e?ectively with others\ Excellent organizational skills with the ability to balance multiple tasks under time constraints Experience working with project management methodology preferred\ Pro?cient in standard o?ce software (MS Excel, Visio, Word)\ PREFERRED EXPERIENCE\ 1+ years experience in Maximo\ 1+ years experience Restoration\ MINIMUM EDUCATION REQUIRED\ Bachelors Degree in Business Administration or Information Systems/Technology or equivalent experience (3 years of analyst experience)