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Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Minden, NV
- $131,000 to $174,000 USD / year
Drive consistent incident, problem, and change management across pods; lead resolution of high-severity escalations and root cause analysis.
Added just now
Senior Product Owner/Manager, Next Best Action Configuration
Humana
Carson City, NV
Review requirements for completeness, consistency, and implementation readiness and identify gaps, conflicts, or ambiguities requiring resolution.
Added 3 mins ago
Operations Supervisor, Patient Access Services (Grande/Pecar)
HHC
Indianapolis, IN
Creates a “customer centric” staff services area with emphasis on customer service and quick turnaround time to resolution of issues/problems
Added 4 mins ago
M
Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Southdale Center - Full Time
Macy's
Edina, MN
- Full-time
Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues
Added 7 mins ago
UG
Associate Business Systems Analyst
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
The Associate Business Systems Analyst will support the Med. Expense team by partnering with finance, accounting, actuarial, technology, and operational stakeholders to analyze business…
Added 57 mins ago
Manager Manufacturing, Purification - Nights
Amgen
West Greenwich, RI
…compliance. This role will also be well positioned to champion problem solving and continuous improvement among the team and in collaboration with cross-functional partners in Quality,…
Added 1 hour ago
Associate Chief Nursing Officer, Children's Enterprise
Vanderbilt University Medical Center
Nashville, TN
Vanderbilt Health – Executive Search Team is conducting a national search for an Associate Chief Nursing Officer (ACNO), Children's Enterprise (Monroe Carell Jr. Children's Hospital).
Added 1 hour ago
UG
Associate Business Systems Analyst
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
The Associate Business Systems Analyst will support the Med. Expense team by partnering with finance, accounting, actuarial, technology, and operational stakeholders to analyze business…
Added 1 hour ago
Event Services Regional Manager of Operations
Allied Universal
Dallas, TX
…operational issues related to client relations (payroll and billing resolution, recruiting, and hiring, service issues,…
Added 1 hour ago
TF
Guest Service Lead
The Fresh Market Inc
Lake Forest, IL
- $18.74 to $20.33 USD / hour
Excellent communication, problem-solving, and conflict resolution skills.
Added 1 hour ago
Manufacturing Test Technician Lead
ZT Group Intl, Inc. dba ZT Systems
Secaucus, NJ
…production testing, failure analysis, repair activities, and issue resolution to ensure product quality targets and on-time customer delivery are achieved. This role works closely with…
Added 1 hour ago
Manufacturing Test Technician Lead
ZT Group Intl, Inc. dba ZT Systems
Secaucus, NJ
…production testing, failure analysis, repair activities, and issue resolution to ensure product quality targets and on-time customer delivery are achieved. This role works closely with…
Added 1 hour ago
Manufacturing Test Technician Lead
ZT Group Intl, Inc. dba ZT Systems
Secaucus, NJ
…production testing, failure analysis, repair activities, and issue resolution to ensure product quality targets and on-time customer delivery are achieved. This role works closely with…
Added 1 hour ago
Associate IT Cybersecurity Analyst
Career finder
Milwaukee, WI
…systems in these functional areas, in addition to consulting, problem resolution, performance tuning and…
Added 2 hours ago
Human Resources Generalist
Altor Solutions
Jackson, TN
High School Diploma required, associate or bachelor’s degree preferred.
Added 2 hours ago
HR Analyst - Human Resources (Medical Center)
HMSPG - HM Specialty Physician Group - Houston Methodist Specialty Physicians
United States
Ability to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure their timely and accurate completion
Added 2 hours ago
Vice President of Property & Casualty Operations
The Misch Group
Dallas, TX
Excellent problem-solving and conflict resolution abilities.
Added 2 hours ago
IT Service Desk Tier 2 (Hybrid)
U.S. Urology Partners, LLC
Syracuse, NY
The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This…
Added 2 hours ago
IT Service Desk Specialist III
U.S. Urology Partners, LLC
Voorhees, NJ · Indianapolis, IN · Columbus, OH · Syracuse, NY · Palm Coast, FL
…technical support for our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This leadership role requires a service-oriented individual with a…
Added 2 hours ago
ASSOCIATE COUNSEL - ONSITE - KEY WEST, FLORIDA
First State Bank
Key West, FL
…be required to analyze and interpret complex data; perform problem resolution; communicate with both internal and external customers, and create precise written documentation. The employee…
Added 2 hours ago
NT
Instructional Assistant, Nursing (Part-Time, LTE)
Northcentral Technical College
United States
- Part-time
…questions to diffuse escalated situations and offer appropriate problem resolution when…
Added 2 hours ago
S
NOC Tech III
Sinch
Chicago, IL
- $27 to $31 USD / hour
…carriers/providers/vendors, and internal teams to facilitate the accurate and timely resolution of customer or network…
Added 2 hours ago
S
NOC Tech III - 3rd Shift
Sinch
Chicago, IL
- $27 to $31 USD / hour
…carriers/providers/vendors, and internal teams to facilitate the accurate and timely resolution of customer or network…
Added 2 hours ago
SC
AP Specialist
Stampede Culinary Partners
Bridgeview, IL
- $50,000 to $60,000 USD / year
…payments accurately and timely while supporting vendor issue resolution, reporting, and period-end close…
Added 2 hours ago
Home Care Coordinator
Epic
Brandywine, MD
Strong problem-solving and conflict-resolution abilities.

DivIHN Integration, Inc

Technical documentation specialist (Automotive/Industrial)

Hoffman Estates, IL, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13847411 For further inquiries regarding the following opportunity, please contact our Talent Specialist, Deepak at (224) 507-1279 Title: Technical documentation specialist (Automotive/Industrial)\ Location: Woodridge, IL\ Duration: 12 Months Hours: Monday-Friday, 7:00 AM - 4:00 PM Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: Position Summary\ The Infant Care team is responsible for supporting field investigations, campaign execution, product quality initiatives, and problem resolution activities across the organization. The Campaign Associate serves as a key contributor in managing technical documentation, campaign administration, data management, and operational reporting. This position will support cross-functional teams by ensuring accurate communication of repair procedures, maintaining critical business systems, and driving data integrity across service and engineering operations. Key Responsibilities\ Develop clear, accurate, and structured technical repair documentation for field technicians, dealers, and service personnel.\ Translate complex engineering concepts and corrective actions into practical, user-friendly instructions and visual content.\ Create, review, and maintain service communications, repair procedures, process documentation, and related technical publications.\ Collaborate closely with Engineering, Quality, Manufacturing, Supplier Management, and Service Operations teams to support issue resolution and campaign execution.\ Ensure technical documentation remains aligned with product improvements, engineering releases, and lifecycle management requirements.\ Maintain and update operational dashboards, reports, and key performance metrics used for business decision-making.\ Support campaign administration activities, including record maintenance, validation, tracking, and program execution across multiple systems.\ Manage asset tracking, inventory records, and supporting documentation for engineering and service-related activities.\ Identify, audit, and deactivate expired campaigns, programs, or records to maintain system accuracy and compliance.\ Conduct data validation and quality reviews to ensure reporting accuracy and consistency across business platforms.\ Assist with field investigations by gathering, organizing, and analyzing information from multiple stakeholders and systems.\ Support continuous improvement initiatives designed to increase operational efficiency, improve data quality, and enhance customer experience.\ Participate in special projects, process improvement activities, and business initiatives as assigned.\ Required Qualifications\ Bachelor\'s or Associate\'s degree or Certification in Engineering Technology, Technical Communications, Business, Automotive Technology. (or)\ 2 years related field, or equivalent work experience.\ Additional Requirements\ Strong technical writing and documentation management skills.\ Advanced proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and SharePoint.\ Excellent analytical and organizational skills with strong attention to detail.\ Ability to manage multiple priorities and meet deadlines in a fast-paced environment.\ Strong verbal and written communication skills.\ Preferred Qualifications\ Experience with service methods, diagnostics, vehicle repair processes, or workshop operations.\ Understanding of vehicle systems, automotive technologies, or similar complex products.\ Experience supporting technical publications, engineering documentation, or service communications.\ Experience working within cross-functional engineering, manufacturing, or service organizations.\ Familiarity with campaign management, field actions warranty administration, or quality improvement processes.\ Experience maintaining dashboards, reporting systems, or business intelligence tools.\ Strong problem-solving skills with the ability to identify practical and effective solutions.\ Ability to work independently while collaborating effectively across multiple business functions.\ Business Impact\ This role provides critical support for field campaigns, technical communications, operational reporting, and system administration activities.\ The position helps ensure accurate repair information reaches the field, supports timely campaign execution, maintains data integrity, and enables engineering resources to focus on technical investigations and problem resolution.\ The role directly contributes to improved operational efficiency, customer satisfaction, compliance, and overall campaign effectiveness.\ This version reads closer to a professional corporate requisition and provides enough depth to justify a contractor request while clearly communicating the business value of the position.

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