HP Print Services Engineer

JOB REQUIREMENTS: Title: HP Print Services Engineer - Remote Location: Remote Duration: 6 Months Hours: 8:00 AM 5:00 PM CST Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: Key Responsibilities Serve as the technical subject matter expert and Level 3 escalation point for enterprise print services, supporting the Print Operations team, Fleet Manager, and other technical teams. Partner with HP engineers to implement, configure, and troubleshoot the HP print management platform and supporting infrastructure, including servers, network connectivity, VLANs, and integrations. Provide hands-on technical support throughout the HP deployment lifecycle, including Proof of Concept (POC), pilot, U.S. production rollout, and initial phases of the global rollout. Troubleshoot complex print, infrastructure, network, and print management platform issues, coordinating resolution with HP and internal technical teams as needed. Support and maintain the existing Ricoh print environment and Streamline NX platform during the transition to the new HP solution. Administer, monitor, and optimize the print environment using HP Web Jetadmin, HP Advance, HP Security Manager, Streamline NX, and related technologies. Monitor fleet health, availability, security, and compliance, partnering with Information Security and infrastructure teams to implement standards and remediate issues. Support printer discovery, onboarding, configuration, and migration activities associated with the global printer refresh. Provide technical expertise for secure printing capabilities, including print-anywhere and badge-based pull printing. Top 5 Required Qualifications 5+ years of experience supporting and managing enterprise-scale print services, print management platforms, and supporting infrastructure Experience supporting large-scale printer refresh, migration, or print platform implementation projects Strong knowledge of enterprise printing, networking, infrastructure, and printer security/compliance best practices Hands-on experience with enterprise print management tools such as HP Web Jetadmin, HP Advance, HP Security Manager, Streamline NX, or comparable platforms Strong communication and stakeholder management skills, with the ability to independently troubleshoot complex issues and provide recommendations based on technical expertise Preferred Technologies HP Web Jetadmin HP Advance HP Security Manager Ricoh Streamline NX Enterprise print/pull-print solutions, including badge-based secure print release Required Education Associate or bachelor\'s degree in Information Technology or a related field, or equivalent relevant experience ***** OTHER EXPERIENCE AND QUALIFICATIONS: Title: HP Print Services Engineer - Remote Location: Remote Duration: 6 Months Hours: 8:00 AM 5:00 PM CST Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: Key Responsibilities Serve as the technical subject matter expert and Level 3 escalation point for enterprise print services, supporting the Print Operations team, Fleet Manager, and other technical teams. Partner with HP engineers to implement, configure, and troubleshoot the HP print management platform and supporting infrastructure, including servers, network connectivity, VLANs, and integrations. Provide hands-on technical support throughout the HP deployment lifecycle, including Proof of Concept (POC), pilot, U.S. production rollout, and initial phases of the global rollout. Troubleshoot complex print, infrastructure, network, and print management platform issues, coordinating resolution with HP and internal technical teams as needed. Support and maintain the existing Ricoh print environment and Streamline NX platform during the transition to the new HP solution. Administer, monitor, and optimize the print environment using HP Web Jeta min, HP Advance, HP Security Manager, Streamline NX, and related technologies. Monitor fleet health, availability, security, and compliance, partnering with Information Security and infrastructure teams to implement standards and remediate issues. Support printer discovery, onboarding, configuration, and migration activities associated with the global printer refresh. Provide technical expertise for secure printing capabilities, including print-anywhere and badge-based pull printing. Top 5 Required Qualifications 5+ years of experience supporting and managing enterprise-scale print services, print management platforms, and supporting infrastructure Experience supporting large-scale printer refresh, migration, or print platform implementation projects Strong knowledge of enterprise printing, networking, infrastructure, and printer security/compliance best practices Hands-on experience with enterprise print management tools such as HP Web Jetadmin, HP Advance, HP Security Manager, Streamline NX, or comparable platforms Strong communication and stakeholder management skills, with the ability to independently troubleshoot complex issues and provide recommendations based on technical expertise ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: miruthayaraj@divihn.com