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Added 16 days ago
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DIVERSIFIED GLASS SERVICES INCORPORATED
Rochester Hills, MI
Added 16 days ago
CUSTOMER SERVICE ASSOCIATE - SOUTHFIELD
DIVERSIFIED GLASS SERVICES INCORPORATED
Southfield, MI
Added 16 days ago
AUTO GLASS TECH - ANN ARBOR
DIVERSIFIED GLASS SERVICES INCORPORATED
Ypsilanti, MI
Added 16 days ago
AUTO GLASS TECHNICIAN - BRIGHTON
DIVERSIFIED GLASS SERVICES INCORPORATED
Brighton, MI
Added 16 days ago
GLAZIER - BRIGHTON
DIVERSIFIED GLASS SERVICES INCORPORATED
Brighton, MI
Added 16 days ago
AUTO GLASS TECH - OKEMOS
DIVERSIFIED GLASS SERVICES INCORPORATED
Meridian charter Township, MI
Added 16 days ago
AUTO GLASS TECH - SOUTHGATE
DIVERSIFIED GLASS SERVICES INCORPORATED
Southgate, MI
Added 16 days ago
GLAZIER - SOUTHFIELD
DIVERSIFIED GLASS SERVICES INCORPORATED
Southfield, MI
Added 16 days ago
CUSTOMER SERVICE AGENT - PLAINFIELD
DIVERSIFIED GLASS SERVICES INCORPORATED
Grand Rapids, MI
Added 16 days ago
AUTO GLASS TECHNICIAN - WYOMING
DIVERSIFIED GLASS SERVICES INCORPORATED
Wyoming, MI
Added 16 days ago
DG
AUTO GLASS TECHNICIAN - NEW BALTIMORE
DIVERSIFIED GLASS SERVICES INCORPORATED
New Baltimore, MI
- From $16 USD / hour
Added 16 days ago
AUTO GLASS TECHNICIAN-SOUTHFIELD
DIVERSIFIED GLASS SERVICES INCORPORATED
Southfield, MI
Added 16 days ago
CUSTOMER SERVICE AGENT - LANSING
DIVERSIFIED GLASS SERVICES INCORPORATED
Lansing, MI
Added 16 days ago
AUTO GLASS TECHNICIAN
DIVERSIFIED GLASS SERVICES INCORPORATED
Eastpointe, MI
Added 16 days ago
Customer Service Agent - Holland
DIVERSIFIED GLASS SERVICES INCORPORATED
Zeeland, MI
Added 16 days ago
CUSTOMER SERVICE AGENT - BRIGHTON
DIVERSIFIED GLASS SERVICES INCORPORATED
Brighton, MI
Added 16 days ago
MANAGER IN TRAINING
DIVERSIFIED GLASS SERVICES INCORPORATED
Rochester Hills, MI
Added 16 days ago
DG
CALIBRATION TECH
DIVERSIFIED GLASS SERVICES INCORPORATED
Rochester Hills, MI
- $15 to $18 USD / hour
Added 16 days ago
DG
Claim Center Specialist
DIVERSIFIED GLASS SERVICES INCORPORATED
Rochester Hills, MI
- $15 USD / hour
Added 16 days ago
AUTO GLASS TECHNICIAN - Shelby Twp
DIVERSIFIED GLASS SERVICES INCORPORATED
Shelby Charter Township, MI
Added 16 days ago
DG
CALL CENTER Agent
DIVERSIFIED GLASS SERVICES INCORPORATED
Rochester Hills, MI
- $15 to $17 USD / hour
Added 16 days ago
DG
Customer Service Associate - Novi
DIVERSIFIED GLASS SERVICES INCORPORATED
Novi, MI
- From $15 USD / hour
Added 16 days ago
AUTO GLASS TECHNICIAN - Novi
DIVERSIFIED GLASS SERVICES INCORPORATED
Novi, MI
Added 16 days ago
AUTO GLASS TECHNICIAN-ADRIAN
DIVERSIFIED GLASS SERVICES INCORPORATED
Adrian, MI
Added 16 days ago
Customer Service Rep - New Baltimore
DIVERSIFIED GLASS SERVICES INCORPORATED
New Baltimore, MI

DIVERSIFIED GLASS SERVICES INCORPORATED

CSA_STORE- Commerce

Commerce Charter Township, MI, United States

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Job details

Posting language: English

Original job description

Who we need:

At Henderson we are looking for those interested in a career with our growing company. We need candidates who take pride in their work and have experience working through problems effectively in a team atmosphere.

Job Summary:

CSA's are responsible for all facets of customer service, order delivery, and associated administrative functions, including collections, billings and customer satisfaction follow-up.

Essential Functions:

o Greets customers in a timely manner and offers to be of service. o Answers phones in a professional manner. o Provides estimates and schedules appointments with customers allowing proper time for work completion. o Verifies insurance deductibles and explains deductible discount programs in accordance with current company programs. o Must have excellent communication skills to explain features, benefits and warranties of company products and services to customers. o Handles minor customer complaints by telephone and in person. o Continually develops product knowledge. o Offers complimentary products or services to customers. o Processes transactions and completes daily cash out procedures following documented policies and procedures. o Completes bank deposit according to company policy and procedure. o Completes appropriate accounts payable and receivable processes. o Makes collection calls on past due accounts and accurately records such activity. o Completes store opening and closing activities as established by corporate office. o Completes general clerical functions such as filing, faxing, taking messages, making photocopies, and other such functions as directed by a supervisor. o Exhibits good organizational skills. o Works well with co-workers, vendors, and customers. o May be trained to occasionally cut glass for picture frames, etc. o May be trained to perform basic windshield repairs. o Tools and Materials Used: Computer, photo copier, fax machine, hand tools and safety equipment.

Job Conditions and Work Schedule:

Fast Paced Environment, Self -Paced Work, Usually work 40 hours per week, overtime may be required as business needs dictate. Schedules are based upon normal office hours of M-F 8am-5pm and Sat 8am-1pm

Minimum Qualifications:

o We need teammates that take pride as a craftsman looking to continue their career. o Patience to learn and work through solving problems. o Previous experience commercial and/or residential glass (IUs, Shower Doors, etc.) preferred. o Valid driver's license with a track record of safe driving (not required for all CSA positions). o Ability to lift and carry up to 25lbs. o High school diploma or GED.

What you'll get:

o Competitive hourly pay with a strong, local, growing company o Consistent Schedule o 401k o Medical, Dental, Vision Insurance o Paid time off

Requirements

The company requires successful passing of the following pre employment screening assessments:

Criminal/DMV Background Check (Must have a valid drivers license and meet the company's driver standards)

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More about this job

Skills

Customer service
Communication skills
Product knowledge
Accounts payable
Opening and closing procedures
Organizational skills
Cut glass
Valid driver's licence

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