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UH
House Supervisor
UNC Health Appalachian
Linville, NC
- From $40.42 USD / hour
Assure regulatory compliance and communicate issues to the appropriate unit manager
Added just now
UH
House Supervisor
UNC Health Appalachian
Linville, NC
- From $40.42 USD / hour
Assure regulatory compliance and communicate issues to the appropriate unit manager
Added just now
CO
Head Clerk- Medical Office
City of Boston (MA)
Boston, MA
- $24.91 to $34.42 USD / hour
Under the supervision of a higher grade, the Head Clerk will be assigned to the Medical Office and report to the Case Manager.
Added just now
Automation Specialist 5
CDM Smith
Fairfax, VA
…relation skills. Strong knowledge of Microsoft office suite of programs. Fully competent in 3D and 4D design…
Added 1 min ago
AM
Bilingual Spanish Assistant Manager
AT&T Mobility Services LLC
Remote, United States
- $57,000 to $85,600 USD / year
In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping…
Added 1 min ago
Branch Manager - Miami West/Broward, Assistant Vice President
Citi
MIAMI, FL · Miami, FL · Miami
The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client…
Added 1 min ago
Ad Trafficking Coordinator
Citi
IRVING, TX · Irving, TX · Irving
…Trafficker with 2-3 years of hands-on experience in Google Campaign Manager 360 (CM360) to join our growing team. The ideal candidate will be responsible for the end-to-end setup,…
Added 1 min ago
Electrical Field Service Technician – Nationwide Travel
INTERMOUNTAIN ELECTRONICS INC
Remote, United States
Reporting directly to the National Service Manager, we are currently seeking a Traveling Field Service Technician (Electrical) to provide technical support and service at customer locations…
Added 1 min ago
T-Ads Partnerships Manager, M&I
T-Mobile USA, Inc.
NY
…discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out…
Added 1 min ago
TU
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Kissimmee, FL
- $18 to $20 USD / hour
…kiosk and assets, and report any lost keys or assets to your…
Added 1 min ago
Mgr II Field Hazmat (North Platte)
Union Pacific
NO PLATTE, NE
The purpose of the Hazardous Materials Manager II position is to ensure the safety of employees, responders and the public and protect the environment while transporting hazardous materials…
Added 1 min ago
Senior Specialist, Engineering (Control Systems)
Cheniere
Gregory, TX
…management, 2) peers and 3) the various facility level workers (Plant Manager, plant supervision and plant workers) whom are all responsible for ensuring good…
Added 1 min ago
Store (Brand) Manager
Stanton Optical
Conway, SC
…their location, with an entrepreneurial spirit. As a Brand Manager, you will act as a brand ambassador for the organization; building, guiding and inspiring high-performing teams in a…
Added 1 min ago
Sales Manager (Optical Retail)
Stanton Optical
Conway, SC
…team to follow in your footsteps? As a Stanton Optical Sales Manager you would be our sales leader, assisting the Brand Manager in supervising and executing action plans to drive sales…
Added 1 min ago
Doctor's Technician
Stanton Optical
Columbia, SC
Added 1 min ago
KA
Office Administrator
Kunes Auto Group
Quincy, IL
- $18 to $20 USD / hour
This position assists the Office Manager with processing and generating financial information for the Kunes Quincy Honda and Hyundai Auto Dealerships.
Added 2 mins ago
Corporate Partnership Activation Manager
SWBG Orlando Corporate Operations Group, LLC
Orlando, FL
United Parks & Resorts is seeking a Corporate Partnership Activation Manager to own the execution of our corporate sponsorship agreements across a portfolio that includes SeaWorld, Busch…
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Project Controls Manager - Power
Worley
Houston, TX · Houston
…predictability, and control across complex construction and EPC programs. You operate at the center of project performance, where cost, schedule, risk, and data converge, enabling…
Added 2 mins ago
O
Senior Program Manager
Oracle
Nashville, TN
- $70,500 to $166,100 USD / year
…cloud-based services. As part of the SCE team, the Program Manager (PM) plays a critical role in aligning priorities with our customers and service teams, collaborating with…
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Senior Manager / Director, Event Marketing, Attendee Marketing and Campaigns
Cvent
Virtual · Virtual, VA · Tysons Corner, VA
The Senior Manager / Director, Attendee Marketing and Campaigns sits within Cvent's Meetings and Events team and owns attendee recruitment and the pipeline-driving campaigns around it for…
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Sr. Infrastructure Capacity Program Manager, NPI
CoreWeave
CA / Bellevue, WA · Manhattan, NY · Sunnyvale, CA
We are seeking an experienced and highly motivated Sr. Infrastructure Capacity Program Manager, NPI to join our Infrastructure Capacity team. In this role, you will be the go-to…
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UC
Reading Room Coordinator
UVA Community Health Candidate Experience
Gainesville, VA
- $19.04 to $25.3 USD / hour
…ability to prioritize tasks, communicate progress, meeting both manager and customer-specified…
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Senior Employee Relations Business Partner
Fujifilm
College Station, TX
Influence stakeholders with data-backed insights and risk assessments; build manager capability through coaching and education.
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UC
Medical Unit Receptionist-Med/Tele
UVA Community Health Candidate Experience
Culpeper, VA
- $18.62 to $25.3 USD / hour
…under the direction and supervision of the Assistant Nurse Manager/Nurse…
Added 2 mins ago
UC
Medical Unit Receptionist-Med/Tele
UVA Community Health Candidate Experience
Culpeper, VA
- $18.62 to $25.3 USD / hour
…under the direction and supervision of the Assistant Nurse Manager/Nurse…

Distro

Service Operations Supervisor

Dallas, TX, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This role involves coordinating user setup and training, facilitating client retention strategies, and acting as a liaison between clients and internal operations. The Service Consultant will also oversee payroll processing, analyze data for process improvements, and provide guidance on tax and reporting requirements

Essential Duties and Responsibilities

Act as the primary contact for assigned group of clients. Coordinate user set-up and provide training for client-facing web-based payroll, custom reporting software and service platforms. Facilitate proactive intervention steps for at-risk clients, collaborating with internal teams, clients, and business consultants for successful retention. Manage client accounts by establishing and reinforcing strong relationships with clients, internal partners, brokers, and peers through proactive touch points and service recommendations. Act as a liaison between clients and internal operations to ensure seamless delivery of services in line with department SOPs. Coordinate and lead client meetings to review and discuss escalated issues or significant matters related to the client’s account. Identify gaps in client processed and introduce new products and services based on identified client needs. Manage and escalate client issues through various communication platforms, including submitting cases in Client Space to internal departments for resolution. Determine and recommend annual increases and/or reductions to client’s administrative fees. Assist with client tax account registration guidance, provide education on payroll tax questions, and obtain clients' tax account login credentials when entering a new state. Manage and escalate payroll tax notices and drive them to resolution. Assist and provide guidance with required state and federal reporting. Ensure timely and accurate payroll processing. Review processed payrolls and resolve payroll errors and issues; assist the team as needed. Monitor the work of Payroll Specialists who input payroll data and ensure payroll accuracy. Assist in payroll calculations and deductions. Maintain clear and consistent client communications. Work with the Quality Control Team to process current and prior year voids and resolve posted payroll errors. Analyze payroll problems and provide appropriate resolutions. Facilitate frequent communication regarding Payroll Associates and Service Associates performance, recommend training areas, and assist with coaching employees. Collaborate with the Manager to implement changes, provide feedback on team performance, and escalate client issues. Schedule and facilitate weekly POD team huddles to discuss client escalations and learning opportunities. Regular attendance at the assigned work location for our corporate office locations is an essential job function. For team members who are located in or near Chandler, AZ or Duluth, GA offices, this is an in-office position.

Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Assist in organizing and maintaining shared team resources, such as checklists, templates, and reference materials. Provide occasional backup support for routine payroll processing during high-volume periods or team member absences. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build positive working relationships. Strong time-management skills, with the ability to prioritize effectively in a fast-paced environment. Flexibility to perform a variety of assignments within the print room, including operating different equipment, running varied production jobs, and learning new machinery or processes as needed. Strong ability to collaborate effectively with internal departments to support seamless operations and workflow coordination. Strong work ethic and commitment to teamwork, contributing positively to a collaborative and supportive work environment. Sound decision making abilities, including evaluating complex information and determining appropriate actions. High level of professionalism, reliability, and enthusiasm, contributing to a positive workplace culture. Exceptional attention to detail, including the ability to thoroughly review printed documents and ensure they meet quality and accuracy standards. Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.

Education & Experience High School Diploma 2+ years of PEO, ASO, HCM, multistate experience preferred or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, or job training programs) required.

Physical, Mental, & Communication Demands

Physical Demands: Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer. Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasionally walking or traversing throughout the office to meet with leaders and other employees. Visual Ability:Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.

Mental Demands: Strategic Thinking: High level of concentration required to develop and implement strategies. Decision Making: Ability to make quick, informed decisions based on data and market conditions. Attention to Detail: High level of accuracy needed for managing presentations, reports and communications. Problem-Solving: Continuous need to identify and resolve issues that may impact performance. Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines. Stress Management: Ability to handle high-pressure situations calmly and effectively, especially when dealing with client concerns. Communication Demands:

Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients, and external vendors. Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and concise documentation, including emails and notes. Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers. Environmental Conditions

Indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, or co-workers.

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.

#SolvoGlobal

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More about this job

Skills

Payroll
Manage payroll
Reporting
Provide training
Communication skills
Quality control
Coaching
POD
Interpersonal skills
Time management
Workflow
Teamwork
Decision making
Attention to detail
Microsoft Office
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Microsoft PowerPoint
Office equipment
Presentation skills
Problem solving
Multitasking
Documentation
Staff training

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