Jobs in the United States

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Layer Pick Operator - 2nd Shift
DSV
Wichita, KS
- $20.5 USD / hour
…more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to…
Added 1 min ago
Field Service Technician
OmniForce
Midland, TX
Our client, a provider of natural gas compression and production services, is seeking an experienced Field Service Technician in the Midland, TX area to support customer operations and…
Added 1 min ago
Accounting Manager
AISIN
Cibolo, TX
The Accounting Manager oversees the General Accounting, Production Cost Management, and Cost Accounting functions for AISIN Texas. Reporting to the Corporate Management General Manager,…
Added 1 min ago
Production Associate
HealthFirst - Saving Lives
Mukilteo, WA
JOB OVERVIEW: The Production Associate will be responsible for ensuring accurate and timely fulfillment of orders. In this role you will assist with labeling products and prepping inventory…
Added 1 min ago
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Racker/Inspector
GS Precision Inc
Brattleboro, VT
- $20 to $24 USD / hour
Follows all quality control measures and accurately fills out all production records.
Added 1 min ago
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Food & Beverage Manager
Homma Talent
Bluffton, SC
- $80,000 USD / year
Complete reports on production, submit necessary requisitions, and control the distribution of supplies.
Added 2 mins ago
Machine Lead
King City Gardens
Wilmington, OH
Machine Leads play a critical role in overseeing daily production operations and ensuring automated and semi-automated equipment runs safely, efficiently, and consistently. This position…
Added 2 mins ago
Maintenance Tech
MBV-Midwest, LLC
Indianapolis, IN
…role, you will troubleshoot, repair, maintain, and improve production and facility equipment to ensure safe, reliable, and efficient operations. This is an excellent opportunity for a…
Added 2 mins ago
Head of Preserve & Digital Service
University of South Carolina
SC
Ensure quality control throughout preservation and digitization processes.
Added 2 mins ago
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Electrical Engineering Technician II
RWDY Inc
Spring, TX
- $65 USD / hour
Handles all alarming aspects from related equipment and dispatches the field team to minimize downtime and production impact.
Added 2 mins ago
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Chemist Metallurgist
Valence
Blairsville, PA
- $120,000 to $150,000 USD / year
The individual will work closely with Quality, Engineering, and Production to maintain process integrity, ensure compliance with applicable aerospace specifications, investigate process…
Added 3 mins ago
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Nursery Operations Manager Trainee
GPAC
Arkansas
- $75,000 to $85,000 USD / year
Participate in an extensive training program covering nursery operations, production, inventory management, and overall nursery management.
Added 3 mins ago
MRI Tech PRN
CHS
Victoria, TX
The MRI Technologist II performs advanced MRI imaging procedures while ensuring patient safety, comfort, and the production of high-quality diagnostic images. This role collaborates with…
Added 4 mins ago
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Civil Engineer - Land Development Background
GPAC
Plano, TX
- $85,000 to $115,000 USD / year
Create a design plan and lead specification production on a wide variety of projects which include site layouts, horizontal and vertical control, grading and drainage, paving, site…
Added 4 mins ago
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Part Time Electrician
LAUKOA
Ann Arbor, MI
- Part-time
…emergency generators, and their integrated fuel tanks, motor control centers, uninterruptible power systems, and Electric Vehicle (EV) Charging…
Added 4 mins ago
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General Manager
GPAC
Elkhorn, NE
- $120,000 USD / year
This company is actively seeking a driven and experienced General Manager to oversee its Marketing, Production, Construction Services, and Office divisions and drive continued growth. An…
Added 4 mins ago
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Material Handler, Cell Therapy
Devens
Devens, MA
- $30.81 to $37.33 USD / hour
…within the multiproduct Cell Therapy Facility to support the production of commercial and clinical…
Added 4 mins ago
Associate Director, Project Management & Operations – (Translational Medicine, CLIA, & Bioanalysis)
Celgene - Summit (Corp)
Princeton, NJ
Drive design control practices across the assay lifecycle in accordance with FDA 21 CFR 820 (QSR), EU IVDR, and ISO 13485, including systems engineering, design inputs and outputs,…
Added 4 mins ago
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Physical Therapy Aide
Athletico Physical Therapy
Fort Wayne, IN
- $10 to $20 USD / hour
Ability to clearly document all projects and manage production
Added 5 mins ago
Quality Control Specialist - OE Section
MOBIS
Richmond Hill, GA
The OE Quality Control Specialist is responsible for monitoring and managing quality issues reported by assigned OEM customers and for coordinating overall process and customer quality…
Added 5 mins ago
Quality Control Specialist - MIP Section
MOBIS
Richmond Hill, GA
The MIP Quality Control Specialist is responsible for managing the quality of an assigned manufacturing process or product area, which may include Stator, Motor, Reducer, PE System, or…
Added 5 mins ago
Senior Product Manager, Pricing
Root Insurance
Remote, United States
Speed up the path from new data and model features to production deployment.
Added 5 mins ago
Industrial Maintenance Technician II
Trulite Glass and Aluminum Solutions
Dallas, NC
Control downtime by informing production workers of routine preventive maintenance
Added 6 mins ago
Machine Operator - 1st Shift
Turkey Hill
Searcy, AR
Work closely with freezer operator to control fill and weight requirements as specified on the PIR.
Added 6 mins ago
Lead Applied AI Engineer
STR
Woburn, MA · Arlington, VA
Software development: Proficiency in Python, C++, Java, Go, or a similar language, with experience developing and maintaining production-quality software

Distro

Service Operations Supervisor

Chandler, AZ, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This role involves coordinating user setup and training, facilitating client retention strategies, and acting as a liaison between clients and internal operations. The Service Supervisor will also oversee payroll processing, analyze data for process improvements, and provide guidance on tax and reporting requirements.

Essential Duties and Responsibilities

Act as the primary contact for assigned group of clients.
Coordinate user set-up and provide training for client-facing web-based payroll, custom reporting software and service platforms.
Facilitate proactive intervention steps for at-risk clients, collaborating with internal teams, clients, and business consultants for successful retention.
Manage client accounts by establishing and reinforcing strong relationships with clients, internal partners, brokers, and peers through proactive touch points and service recommendations.
Act as a liaison between clients and internal operations to ensure seamless delivery of services in line with department SOPs.
Coordinate and lead client meetings to review and discuss escalated issues or significant matters related to the client’s account.
Identify gaps in client processes and introduce new products and services based on identified client needs.
Manage and escalate client issues through various communication platforms, including submitting cases in Client Space to internal departments for resolution.
Determine and recommend annual increases and/or reductions to client’s administrative fees.
Assist with client tax account registration guidance, provide education on payroll tax questions, and obtain clients' tax account login credentials when entering a new state.
Manage and escalate payroll tax notices and drive them to resolution.
Assist and provide guidance with required state and federal reporting.
Ensure timely and accurate payroll processing.
Review processed payrolls and resolve payroll errors and issues; assist the team as needed.
Monitor the work of Payroll Specialists who input payroll data and ensure payroll accuracy.
Assist in payroll calculations and deductions.
Maintain clear and consistent client communications.
Work with the Quality Control Team to process current and prior year voids and resolve posted payroll errors.
Analyze payroll problems and provide appropriate resolutions.
Facilitate frequent communication regarding Service Associates performance, recommend training areas, and assist with coaching employees.
Collaborate with the Manager to implement changes, provide feedback on team performance, and escalate client issues.
Schedule and facilitate weekly POD team huddles to discuss client escalations and learning opportunities.

Marginal Functions

Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
Assist in organizing and maintaining shared team resources, such as checklists, templates, and reference materials.
Provide occasional backup support for routine payroll processing during high‑volume periods or team member absences.
Attend webinars and training to stay up to date on best practices related to the company and department.

Knowledge, Skills, and Abilities

Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build positive working relationships.
Strong time‑management skills, with the ability to prioritize effectively in a fast‑paced environment.
Flexibility to perform a variety of assignments within the office, including operating different equipment, running varied production jobs, and learning new processes as needed.
Strong ability to collaborate effectively with internal departments to support seamless operations and workflow coordination.
Strong work ethic and commitment to teamwork, contributing positively to a collaborative and supportive work environment.
Sound decision making abilities, including evaluating complex information and determining appropriate actions.
High level of professionalism, reliability, and enthusiasm, contributing to a positive workplace culture.
Exceptional attention to detail, including the ability to thoroughly review printed documents and ensure they meet quality and accuracy standards.

Education & Experience

High School Diploma required; 2+ years of PEO, ASO, HCM, multistate experience preferred or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs or job training programs).
2-4 years of experience in customer service, payroll, HRIS, or related PEO/ASO/HCM environment preferred.
Previous supervisory experience.
Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.

Required Licenses And/Or Certifications

Physical, Mental, & Communication Demands

Physical Demands: Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasionally walking or traversing throughout the office to meet with leaders and other employees. Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials. Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
Mental Demands: Strategic Thinking: High level of concentration required to develop and implement strategies. Decision Making: Ability to make quick, informed decisions based on data and market conditions. Attention to Detail: High level of accuracy needed for managing presentations, reports and communications. Problem-Solving: Continuous need to identify and resolve issues that may impact performance. Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines. Stress Management: Ability to handle high-pressure situations calmly and effectively, especially when dealing with client concerns.
Communication Demands: Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients, and external vendors. Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and concise documentation, including emails and notes. Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers.

Environmental Conditions

This position is performed in a professional office environment and requires regular use of computers and standard office equipment. The work setting is climate-controlled with typical office lighting and low to moderate noise levels. The role involves extended periods of screen time, in-person collaboration and meetings, and minimal exposure to physical hazards.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Benefits

Health Insurance: Medical, dental, and vision coverage
Retirement Plan: 401(k) with company match
Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
Additional Compensation: [e.g., signing bonus, commission structure] if applicable

#SolvoGlobal

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More about this job

Skills

Payroll
Manage payroll
Reporting
Provide training
Communication skills
Quality control
Coaching
POD
Interpersonal skills
Time management
Workflow
Teamwork
Decision making
Attention to detail
Customer service
Oracle HRIS
Microsoft Office
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Microsoft PowerPoint
Office equipment
Presentation skills
Problem solving
Multitasking
Documentation
Staff training
Collaboration

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