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Human Resources Assistant
Ropes & Gray
New York, NY
- $38.46 USD / hour
Reporting to the Manager of Human Resources and working closely with members of the Human Resources Business Partner team, the Human Resources Assistant provides administrative and…
Added 1 min ago
B
Quality Food Safety (QFS) Trainee
Bunge
Channahon, IL
- $75,000 USD / year
…designed to give an understanding of the Quality and Food Safety programs of Bunge’s industrial facilities, that could include crushing and refining facilities, grain facilities, or…
Added 1 min ago
Senior Data Scientist, Marketing
Carrum Health
Remote, United States
You'll be part of our Data team and work hand in hand with marketing leadership and our Senior Manager, Insights, Measurement & Analytics, who owns marketing's business definitions, testing…
Added 1 min ago
Actuarial Analyst II
Elevance Health
Saint Louis, MO
…increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability…
Added 1 min ago
Personal Banker Associate I
Fifth Third Bank, National Association
Shelby, MI
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
Added 1 min ago
Personal Banker Associate I
Fifth Third Bank, National Association
Shelby, MI
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
Added 1 min ago
Construction Loan Administrator II
Fifth Third Bank, National Association
Rosemont, IL · Cincinnati, OH · Grand Rapids, MI · Hebron, KY · Charlotte, NC
…documentation inconsistencies with assigned Construction Loan Project Manager and provide recommendation on resolution. Present next steps to borrower and keep Construction Loan Project…
Added 1 min ago
Consumer Credit Risk Manager
Fifth Third Bank, National Association
Cincinnati, OH
…quantitative fact and experience. The Consumer Credit Risk Manager will play a crucial role in review and assessment of first line strategies as the second line of…
Added 1 min ago
T
Senior Manager, Clinical Operations - New Verticals
Talkiatry
Remote, United States
- $120,000 to $165,000 USD / year
That is where you come in. As a Senior Manager, Clinical Operations - New Verticals, you'll build and manage new clinical programs from initial concept through scaled operations. Your…
Added 1 min ago
MG
Part-time Administrative Assistant - Property Management
MMS Group
Suitland, MD
- Part-time
…like YOU! Our Administrative Assistants support the Property Manager with the overall management of our residential…
Added 1 min ago
Urban Forester
University of South Carolina
SC
As a working manager, administers and continuously improves the campus urban forest program. Assesses campus trees for health, structural condition, pest and disease concerns, and risk;…
Added 1 min ago
Team Lead - Customer Service
Bass Pro Outdoor World LLC
Garner, NC
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise…
Added 1 min ago
Retail Manager - Firearms
Bass Pro Outdoor World LLC
United States
POSITION SUMMARY: The Retail Manager - Firearms supervises the firearms department within the store to include compliance with ATF, state and federal laws, and company policies and…
Added 1 min ago
Bungalows Manager
The Boca Raton
Boca Raton, FL
The Bungalow Manager is responsible for overseeing the daily operations of the Bungalows at The Boca Raton, ensuring exceptional guest experiences and maintaining the highest standards of…
Added 2 mins ago
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Shift Coordinator - BCBA (31245)
We Do Life...Together
Naugatuck, CT
- $21 to $24 USD / hour
…Working under the direct supervision of the Residential Program Manager, you will help run the day-to-day operation of the home, supervise and coach residential staff, and make sure every…
Added 2 mins ago
Program Coordinator II (National Center for Infrastructure Transformation - NCIT)
Prairie View A&M University
Prairie View, TX
…collaboratively with leadership to plan, develop and implement programs for the newly awarded National Center for Infrastructure Transformation (NCIT). This position is funded by a grant or…
Added 2 mins ago
TC
Preschool Teacher
THE COMMUNITY GROUP
Lawrence, MA
- $18 to $26 USD / hour
…role in providing top-notch early education and child care programs that leave a lasting…
Added 2 mins ago
Manager, Human Resources
Brady Corporation
Milwaukee, WI
Brady Corporation is seeking an agile, strategic, and hands-on Human Resources Manager to lead HR strategy and operations for our high-performing Commercial and Operations team across the…
Added 2 mins ago
1
Security Engineer, GRC
1Password
Remote, United States
- $123,000 to $172,000 USD / year
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…
Added 2 mins ago
Housekeeping / Laundry Services Assistant
Presbyterian Homes & Services
Cambridge, MN
REPORTING STRUCTURE: This position reports to the Housekeeping Services Manager
Added 3 mins ago
Consulting Opportunity: Summer Chinese-Speaking Resident Directors and Assistant Resident Directors
AMERICAN COUNCILS FOR INTERNATIONAL EDUCATION ACTR/ACCELS
Various
…their respective participant groups at the beginning of their programs and return to the U.S. with the group at the end of the program. Resident Directors and Assistant Resident Directors…
Added 3 mins ago
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Stocker Merchandiser HIGHLAND (Primary), VANDALIA
CONA Services
HIGHLAND, IL
- $20 USD / hour
…reporting inventory levels in partnership with the account manager of the store. Utilizing FIFO training to ensure timely sales of…
Added 3 mins ago
BP
Part-Time Doorstep Trash Pick Up
BUTLER PLUS
Fredericksburg,, VA
- $100 USD / day
- Part-time
Maintain daily communication with your supervisor/manager to ensure a streamlined and effective workflow.
Added 3 mins ago
Regional Human Resources Manager
GEODIS
Fontana, CA
Manages and develops subordinates, such as Human Resources Coordinator, Generalist, or Manager
Added 3 mins ago
Front Desk Associate
Beachcomber - St. Pete Beach
St Pete Beach, FL
Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow

Distro

Service Operations Supervisor

Chandler, AZ, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This role involves coordinating user setup and training, facilitating client retention strategies, and acting as a liaison between clients and internal operations. The Service Supervisor will also oversee payroll processing, analyze data for process improvements, and provide guidance on tax and reporting requirements.

Essential Duties and Responsibilities

Act as the primary contact for assigned group of clients.
Coordinate user set-up and provide training for client-facing web-based payroll, custom reporting software and service platforms.
Facilitate proactive intervention steps for at-risk clients, collaborating with internal teams, clients, and business consultants for successful retention.
Manage client accounts by establishing and reinforcing strong relationships with clients, internal partners, brokers, and peers through proactive touch points and service recommendations.
Act as a liaison between clients and internal operations to ensure seamless delivery of services in line with department SOPs.
Coordinate and lead client meetings to review and discuss escalated issues or significant matters related to the client’s account.
Identify gaps in client processes and introduce new products and services based on identified client needs.
Manage and escalate client issues through various communication platforms, including submitting cases in Client Space to internal departments for resolution.
Determine and recommend annual increases and/or reductions to client’s administrative fees.
Assist with client tax account registration guidance, provide education on payroll tax questions, and obtain clients' tax account login credentials when entering a new state.
Manage and escalate payroll tax notices and drive them to resolution.
Assist and provide guidance with required state and federal reporting.
Ensure timely and accurate payroll processing.
Review processed payrolls and resolve payroll errors and issues; assist the team as needed.
Monitor the work of Payroll Specialists who input payroll data and ensure payroll accuracy.
Assist in payroll calculations and deductions.
Maintain clear and consistent client communications.
Work with the Quality Control Team to process current and prior year voids and resolve posted payroll errors.
Analyze payroll problems and provide appropriate resolutions.
Facilitate frequent communication regarding Service Associates performance, recommend training areas, and assist with coaching employees.
Collaborate with the Manager to implement changes, provide feedback on team performance, and escalate client issues.
Schedule and facilitate weekly POD team huddles to discuss client escalations and learning opportunities.

Marginal Functions

Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
Assist in organizing and maintaining shared team resources, such as checklists, templates, and reference materials.
Provide occasional backup support for routine payroll processing during high‑volume periods or team member absences.
Attend webinars and training to stay up to date on best practices related to the company and department.

Knowledge, Skills, and Abilities

Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build positive working relationships.
Strong time‑management skills, with the ability to prioritize effectively in a fast‑paced environment.
Flexibility to perform a variety of assignments within the office, including operating different equipment, running varied production jobs, and learning new processes as needed.
Strong ability to collaborate effectively with internal departments to support seamless operations and workflow coordination.
Strong work ethic and commitment to teamwork, contributing positively to a collaborative and supportive work environment.
Sound decision making abilities, including evaluating complex information and determining appropriate actions.
High level of professionalism, reliability, and enthusiasm, contributing to a positive workplace culture.
Exceptional attention to detail, including the ability to thoroughly review printed documents and ensure they meet quality and accuracy standards.

Education & Experience

High School Diploma required; 2+ years of PEO, ASO, HCM, multistate experience preferred or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs or job training programs).
2-4 years of experience in customer service, payroll, HRIS, or related PEO/ASO/HCM environment preferred.
Previous supervisory experience.
Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.

Required Licenses And/Or Certifications

Physical, Mental, & Communication Demands

Physical Demands: Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasionally walking or traversing throughout the office to meet with leaders and other employees. Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials. Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
Mental Demands: Strategic Thinking: High level of concentration required to develop and implement strategies. Decision Making: Ability to make quick, informed decisions based on data and market conditions. Attention to Detail: High level of accuracy needed for managing presentations, reports and communications. Problem-Solving: Continuous need to identify and resolve issues that may impact performance. Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines. Stress Management: Ability to handle high-pressure situations calmly and effectively, especially when dealing with client concerns.
Communication Demands: Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients, and external vendors. Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and concise documentation, including emails and notes. Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers.

Environmental Conditions

This position is performed in a professional office environment and requires regular use of computers and standard office equipment. The work setting is climate-controlled with typical office lighting and low to moderate noise levels. The role involves extended periods of screen time, in-person collaboration and meetings, and minimal exposure to physical hazards.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Benefits

Health Insurance: Medical, dental, and vision coverage
Retirement Plan: 401(k) with company match
Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
Additional Compensation: [e.g., signing bonus, commission structure] if applicable

#SolvoGlobal

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More about this job

Skills

Payroll
Manage payroll
Reporting
Provide training
Communication skills
Quality control
Coaching
POD
Interpersonal skills
Time management
Workflow
Teamwork
Decision making
Attention to detail
Customer service
Oracle HRIS
Microsoft Office
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Microsoft PowerPoint
Office equipment
Presentation skills
Problem solving
Multitasking
Documentation
Staff training
Collaboration

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