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LH
Front Office Manager - Homewood Suites by Hilton, Dover, NH
Lafrance Hospitality
Portsmouth, NH
- $45,000 to $50,000 USD / year
We are currently looking for a dynamic and experienced candidate to fill the position of Front Office Manager. The ideal candidate will have a passion for hospitality, excellent leadership…
Added 1 min ago
B
Quality Food Safety (QFS) Trainee
Bunge
Channahon, IL
- $75,000 USD / year
Trainees will, from time to time, demonstrate their level of understanding by responding to verbal or written inquiries from supervisors, mentors, or the program manager.
Added 1 min ago
T
Senior Manager, Clinical Operations - Clinical Growth & Success
Talkiatry
New York, NY
- $120,000 to $165,000 USD / year
- Builder-operator. You bring 4-6+ years of experience in operations, consulting, program management, implementation, or a related field. You're comfortable owning daily execution while…
Added 1 min ago
T
Senior Manager, Clinical Operations - Operational Excellence
Talkiatry
Remote, United States
- $120,000 to $165,000 USD / year
- Builder-operator. You bring 4-6+ years of experience in operations, consulting, program management, analytics, implementation, or a related field. You're comfortable solving today's…
Added 1 min ago
T
Senior Manager, Clinical Operations - New Verticals
Talkiatry
Remote, United States
- $120,000 to $165,000 USD / year
That is where you come in. As a Senior Manager, Clinical Operations - New Verticals, you'll build and manage new clinical programs from initial concept through scaled operations. Your…
Added 1 min ago
F&
Property Manager
Flaherty & Collins Properties
Cleveland Heights, OH
- $70,000 to $73,000 USD / year
…through innovative development, construction, and property management. With expertise in market-rate, affordable, and mixed-use communities, we partner with public and private organizations…
Added 1 min ago
RC
Sales - Store Manager
Russell Cellular- Authorized Verizon Dealer
Topeka, KS
- $15 USD / hour
Meet your own personal sales goals while helping your team achieve store objectives. The Store Manager remains an active seller and customer-facing leader.
Added 1 min ago
Urban Forester
University of South Carolina
SC
As a working manager, administers and continuously improves the campus urban forest program. Assesses campus trees for health, structural condition, pest and disease concerns, and risk;…
Added 1 min ago
Bungalows Manager
The Boca Raton
Boca Raton, FL
The Bungalow Manager is responsible for overseeing the daily operations of the Bungalows at The Boca Raton, ensuring exceptional guest experiences and maintaining the highest standards of…
Added 1 min ago
Registered Nurse (RN) - Psych
Northwell
United States
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 1 min ago
Registered Nurse (RN) - Adolescent Psych
Northwell
United States
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 2 mins ago
Community Assistant - The Suites
American Campus Communities
Flagstaff, AZ
The Community Assistant assists property management in selling and leasing the property to prospective residents and parents and helps to offer current residents and parents with a dynamic…
Added 2 mins ago
WD
Shift Coordinator - BCBA (31245)
We Do Life...Together
Naugatuck, CT
- $21 to $24 USD / hour
The Shift Coordinator is the on-shift leader of the home. Working under the direct supervision of the Residential Program Manager, you will help run the day-to-day operation of the home,…
Added 2 mins ago
Program Coordinator II (National Center for Infrastructure Transformation - NCIT)
Prairie View A&M University
Prairie View, TX
The Program Coordinator II, under general supervision, works collaboratively with leadership to plan, develop and implement programs for the newly awarded National Center for Infrastructure…
Added 2 mins ago
TD
Assistant Dental Office Manager
Thompson Dental Associates, P.C
Medford, MA
- $23 to $26 USD / hour
…dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an…
Added 2 mins ago
Assistant Manager
The Tile Shop
Lake Zurich, IL
At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are…
Added 2 mins ago
G
Nursery Operations Manager Trainee
GPAC
Arkansas
- $75,000 to $85,000 USD / year
The successful candidate will participate in a comprehensive training program designed to develop the operational, personnel management, and leadership skills necessary to eventually…
Added 2 mins ago
Project Manager (all levels - PM, SPM's and PX)
Rosendin Electric, Inc
United States
Join our team as a Senior Project Manager where you will be responsible for the overall direction, completion, and financial outcome for several small to medium projects or one very large…
Added 2 mins ago
1
Security Engineer, GRC
1Password
Remote, United States
- $123,000 to $172,000 USD / year
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…
Added 3 mins ago
Regional Human Resources Manager
GEODIS
Fontana, CA
Develops and leads supervisory and management training specific to HR-related topics
Added 3 mins ago
Acrotech- Oncology Account Manager-Pittsburgh
Acrotech Biopharma Inc
United States
The Oncology Account Manager (OAM) is responsible and accountable for the achievement of sales goals and / or market share targets in their assigned territory via the development,…
Added 3 mins ago
Senior Category Manager
SNBR Inc
Remote, United States
Certified Professional in Supply Management (CPSM), Certified Purchasing Manager (CPM) or similar certification desirable.
Added 3 mins ago
L
Part Time Electrician
LAUKOA
Ann Arbor, MI
- Part-time
…craftsmanship of assignments in accordance with specifications, Project Manager directives, client expectations, and respective trade/craft requirements. Responsibilities also include…
Added 4 mins ago
AR
Assistant Property Manager
Avenue5 Residential, LLC
Beaverton, OR
- $24 to $27 USD / hour
Property management may be our business, but people are our passion.
Added 4 mins ago
Associate Director, Project Management & Operations – (Translational Medicine, CLIA, & Bioanalysis)
Celgene - Summit (Corp)
Princeton, NJ
The Associate Director, Project Management & Operations (PM&O) leads the program management and operational framework supporting BMS’s internal CLIA laboratory and Bioanalysis…

Distro

Service Operations Supervisor

Chandler, AZ, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This role involves coordinating user setup and training, facilitating client retention strategies, and acting as a liaison between clients and internal operations. The Service Supervisor will also oversee payroll processing, analyze data for process improvements, and provide guidance on tax and reporting requirements.

Essential Duties and Responsibilities

Act as the primary contact for assigned group of clients.
Coordinate user set-up and provide training for client-facing web-based payroll, custom reporting software and service platforms.
Facilitate proactive intervention steps for at-risk clients, collaborating with internal teams, clients, and business consultants for successful retention.
Manage client accounts by establishing and reinforcing strong relationships with clients, internal partners, brokers, and peers through proactive touch points and service recommendations.
Act as a liaison between clients and internal operations to ensure seamless delivery of services in line with department SOPs.
Coordinate and lead client meetings to review and discuss escalated issues or significant matters related to the client’s account.
Identify gaps in client processes and introduce new products and services based on identified client needs.
Manage and escalate client issues through various communication platforms, including submitting cases in Client Space to internal departments for resolution.
Determine and recommend annual increases and/or reductions to client’s administrative fees.
Assist with client tax account registration guidance, provide education on payroll tax questions, and obtain clients' tax account login credentials when entering a new state.
Manage and escalate payroll tax notices and drive them to resolution.
Assist and provide guidance with required state and federal reporting.
Ensure timely and accurate payroll processing.
Review processed payrolls and resolve payroll errors and issues; assist the team as needed.
Monitor the work of Payroll Specialists who input payroll data and ensure payroll accuracy.
Assist in payroll calculations and deductions.
Maintain clear and consistent client communications.
Work with the Quality Control Team to process current and prior year voids and resolve posted payroll errors.
Analyze payroll problems and provide appropriate resolutions.
Facilitate frequent communication regarding Service Associates performance, recommend training areas, and assist with coaching employees.
Collaborate with the Manager to implement changes, provide feedback on team performance, and escalate client issues.
Schedule and facilitate weekly POD team huddles to discuss client escalations and learning opportunities.

Marginal Functions

Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
Assist in organizing and maintaining shared team resources, such as checklists, templates, and reference materials.
Provide occasional backup support for routine payroll processing during high‑volume periods or team member absences.
Attend webinars and training to stay up to date on best practices related to the company and department.

Knowledge, Skills, and Abilities

Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build positive working relationships.
Strong time‑management skills, with the ability to prioritize effectively in a fast‑paced environment.
Flexibility to perform a variety of assignments within the office, including operating different equipment, running varied production jobs, and learning new processes as needed.
Strong ability to collaborate effectively with internal departments to support seamless operations and workflow coordination.
Strong work ethic and commitment to teamwork, contributing positively to a collaborative and supportive work environment.
Sound decision making abilities, including evaluating complex information and determining appropriate actions.
High level of professionalism, reliability, and enthusiasm, contributing to a positive workplace culture.
Exceptional attention to detail, including the ability to thoroughly review printed documents and ensure they meet quality and accuracy standards.

Education & Experience

High School Diploma required; 2+ years of PEO, ASO, HCM, multistate experience preferred or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs or job training programs).
2-4 years of experience in customer service, payroll, HRIS, or related PEO/ASO/HCM environment preferred.
Previous supervisory experience.
Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.

Required Licenses And/Or Certifications

Physical, Mental, & Communication Demands

Physical Demands: Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasionally walking or traversing throughout the office to meet with leaders and other employees. Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials. Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
Mental Demands: Strategic Thinking: High level of concentration required to develop and implement strategies. Decision Making: Ability to make quick, informed decisions based on data and market conditions. Attention to Detail: High level of accuracy needed for managing presentations, reports and communications. Problem-Solving: Continuous need to identify and resolve issues that may impact performance. Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines. Stress Management: Ability to handle high-pressure situations calmly and effectively, especially when dealing with client concerns.
Communication Demands: Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients, and external vendors. Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and concise documentation, including emails and notes. Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers.

Environmental Conditions

This position is performed in a professional office environment and requires regular use of computers and standard office equipment. The work setting is climate-controlled with typical office lighting and low to moderate noise levels. The role involves extended periods of screen time, in-person collaboration and meetings, and minimal exposure to physical hazards.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Benefits

Health Insurance: Medical, dental, and vision coverage
Retirement Plan: 401(k) with company match
Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
Additional Compensation: [e.g., signing bonus, commission structure] if applicable

#SolvoGlobal

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More about this job

Skills

Payroll
Manage payroll
Reporting
Provide training
Communication skills
Quality control
Coaching
POD
Interpersonal skills
Time management
Workflow
Teamwork
Decision making
Attention to detail
Customer service
Oracle HRIS
Microsoft Office
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Microsoft PowerPoint
Office equipment
Presentation skills
Problem solving
Multitasking
Documentation
Staff training
Collaboration

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