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Added 3 mins ago
Technical Program Manager III, Site Reliability Engineering, Google Cloud
Google
Sunnyvale, CA
…down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll…
Added 3 mins ago
Program Manager III, Software Engineering, YouTube
YouTube
San Bruno, CA
Experience with the software development life cycle and managing engineering programs.
Added 3 mins ago
Group Product Manager, Google Messages
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Mountain View, CA
5 years of experience in software development or engineering.
Added 3 mins ago
Technical Program Manager II, Enterprise Infrastructure, Cloud Networking
Google
Austin, TX · Thornton, CO
…down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll…
Added 3 mins ago
Logistics Commercial and Network Strategy Manager
Google
Sunnyvale, CA · Atlanta, GA · New Albany, OH · Midlothian, TX
We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and…
Added 3 mins ago
Senior Product Manager, Compute
Google
Sunnyvale, CA · Seattle, WA
3 years of experience in software development or engineering.
Added 23 mins ago
UC
Facility Services Assistant
U.S. Coast Guard
San Pedro, CA
- $58,827 to $76,476 USD / year
…requests, department budget tracking, and electronic systems manager responsibilities in support of internal management operations and management of workload for the Public Works…
Added 23 mins ago
VH
Clinical Lab Scientist (Ancillary Testing Coordinator)
Veterans Health Administration
New Orleans, LA
- $113,525 to $147,585 USD / year
Works closely with Biomedical Engineering to plan updates and installation of new software and servers.
Added 23 mins ago
AM
Agricultural Commodity Grader
Agricultural Marketing Service
Evansville, IN · Cockeysville, MD · Allen Park, MI · College Park, GA · South Bend, IN · Richmond, VA · Winter Haven, FL · Philadelphia, PA · Bronx, NY · San Antonio, TX
- $40,736 to $82,007 USD / year
Utilize office software such as: Adobe, Excel, Word.
Added 23 mins ago
NR
Team Leader (License Fee Policy)
Nuclear Regulatory Commission
Rockville, MD
- $169,279 to $197,200 USD / year
…Federal laws and regulations as it relates to the preparation and development of fee policy; leading complex projects, as well as collaborating with stakeholder groups. A description of how…
Added 23 mins ago
VH
File Clerk (OA)
Veterans Health Administration
Milwaukee, WI
- $38,076 to $49,502 USD / year
…the appropriate database through personal computer scanning software and…
Added 25 mins ago
Sr. Project Manager, Technology Delivery 4D
Genpact LLC
Atlanta, GA
Problem solving on different client situations taking a data driven approach to shape best of breed solutions • Software Development Methodologies with Excellent written and spoken…
Added 26 mins ago
VH
Pharmacy Technician
Veterans Health Administration
Walla Walla, WA
- $38,425 to $69,934 USD / year
…eligible applicants will be reviewed and referred to the hiring manager at regular two-week intervals or as additional vacancies occur on an as-needed…
Added 26 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Shelbyville, IN
- $45,832 to $59,581 USD / year
Demonstrates ability to use various types of office automation equipment and software, to include ability to set up, organize, and maintain record systems. Utilizes such programs and…
Added 28 mins ago
VH
MEDICAL RECORDS TECH (ROI)
Veterans Health Administration
Tomah, WI
- $36,409 to $59,031 USD / year
Processes Social Security requests for health information using ROI software. Downloads documents from the EHR, including scanned images, onto a secure Network Drive.
Added 28 mins ago
VH
Lead Medical Support Assistant (Call Center)
Veterans Health Administration
San Bruno, CA
- $67,439 to $87,673 USD / year
The Lead MSA utilizes various software, hardware system products, and data portals to transfer and capture information electronically for the support of the daily operation of the unit.…
Added 28 mins ago
VH
Biomedical Equipment Support Specialist
Veterans Health Administration
Chesapeake, VA · Hampton, VA
- $41,341 to $98,530 USD / year
Focuses on professional development in all areas of medical technology lifecycle management including technical skills.
Added 32 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Panama City, FL · Pensacola, FL · Eglin AFB, FL · Mobile, AL · Biloxi, MS
- $45,409 to $59,031 USD / year
…computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing…
Added 34 mins ago
PC
ICT Consultant | RCDD Certified | $110K–$160K | Charlotte, NC
Purple Cow Recruiting
Charlotte, NC
- $15,100 to $160,000 USD / year
Continuing education reimbursement with manager pre-approval
Added 34 mins ago
PC
Mechanical Engineer | PE Required | $100K–$130K | Raleigh, NC
Purple Cow Recruiting
Raleigh, NC
- $100,000 to $130,000 USD / year
Continuing education reimbursement with manager pre-approval
Added 34 mins ago
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Mechanical Engineer | PE Required | $100K–$130K | Indianapolis, IN
Purple Cow Recruiting
Indianapolis, IN, IN
- $100,000 to $130,000 USD / year
Continuing education reimbursement with manager pre-approval
Added 34 mins ago
VH
Registered Nurse - Safe Patient Handling and Mobility Program Manager
Veterans Health Administration
West Roxbury, MA
- $90,747 to $192,945 USD / year
This Registered Nurse - Safe Patient Handling and Mobility Program Manager is within Patient Care Services at the West Roxbury location. This is a full-time position at 40 hours per week.
Added 37 mins ago
VH
Transportation Assistant - Dispatcher
Veterans Health Administration
White City, OR
- $45,409 to $59,031 USD / year
The incumbent works with the VTS Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation,…
Added 37 mins ago
TS
Lead Transportation Security Officer
Transportation Security Administration
Provo, UT
- $61,722 to $80,243 USD / year
…representing the team in communications with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software,…
Added 37 mins ago
VH
Biomedical Engineer
Veterans Health Administration
Salisbury, NC
- $60,478 to $141,512 USD / year
Develops, implements, and manages medical and special purpose servers and networks, diagnostic software, virtual platforms, and clinical applications software.

Closed listing

Display Max

Account Manager

Howell, MI, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: Bachelor's degree or equivalent, 3-5 Years of experience in B2B sales or account management, or equivalent combination of education and experience.
Posting language: English

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Original job description

Archived listing. The details below describe a past opening.

Account Manager Location: Howell, MI -- Full-Time, In Office. Remote may be considered for someone with Fixture Sales Experience Department: Fixture Sales Reports To: Fixture Sales Manager Pay: Salary, Exempt Effective Date: 6/10/2026 About the Role Account Managers are the engine of our customer relationships; they turn first-time buyers into long-term partners and identify the growth opportunities others miss. The Account Manager is responsible for managing and growing a portfolio of key customer accounts within the fixture sales division. This role serves as the primary point of contact for assigned customers, ensuring a high level of service, driving revenue growth, and maintaining long-term relationships. Account Managers oversee larger, more complex quoting and project needs while coordinating with internal teams to deliver a seamless customer experience. They are also responsible for transitioning accounts to Sales Coordinators when appropriate, ensuring continued support and efficiency.

Key Responsibilities

Account Ownership & Relationship Management

Serve as the primary point of contact for assigned accounts, plus newly onboarded accounts from Business Development Representative(s).
Build and maintain strong, long-term customer relationships
Conduct regular business reviews and check-ins to ensure customer satisfaction
Act as the customer advocate internally to ensure needs are met
Prospecting/Pipeline input -- Identify and flag expansion opportunities to Business Development Representative(s)

Account Growth & Retention

Drive organic account growth with a target of 15% annually
Identify upsell and cross-sell opportunities across fixtures, installation, counters, electrical, and graphics
Monitor accounts activity and proactively address risks to retention
Support post-delivery follow-up to ensure customer satisfaction and repeat business

Sales & Estimating Execution

Manage and respond to larger, more complex quote requests from project managers, buyers, and multi-location customers
Perform estimating, including store layouts and fixture recommendations
Utilize tools and internal systems to generate accurate and timely quotes
Ensure pricing aligns with margin expectations and company guidelines
Expectation to maintain accurate CRM records.

Inventory & Order Coordination

Monitor and communicate inventory availability using external tools
Collaborate with operations and supply chain teams to ensure order feasibility and timelines
Set clear expectations with customers regarding lead times and availability

Internal Coordination & Handoff

Delegate smaller, one-off quote requests and routine transactional work to Sales Coordinators
Strategically leverage Sales Support Coordinators to scale bandwidth, ensuring every customer gets the right level of attention at the right time.
Ensure proper documentation and communication during all handoffs

Post-Sale Support

Manage post-delivery follow-up and customer satisfaction
Handle and oversee RMA (Return Merchandise Authorization) processes
Resolve customer issues efficiently while maintaining strong relationships

What Success Looks Like at DisplayMax

Consistently grows key accounts while maintaining strong relationships
Anticipates customer needs and proactively provides solutions
Balances strategic account management with efficient delegation
Maintains high customer satisfaction even through challenges (delays, RMAs, etc.)
Keeps accounts organized, documented, and positioned for long-term success

Key Performance Indicators

Account Growth

Achieve 10%-20% annual revenue growth.

Quote Win Rate

Convert 50%-75% of quoted opportunities into closed business.

Customer Satisfaction

90% satisfaction rate.

Why This Role Matters The Account Manager plays a vital role in protecting and growing DisplayMax’s customer base by turning transactional relationships into long-term partnerships. This role serves as the bridge between the customer and the organization - ensuring customers receive responsive communication, accurate solutions, and a consistent experience throughout every stage of their projects. As one of the primary faces of DisplayMax to existing customers, the Account Manager helps drive repeat business, customer retention, and organic growth by understanding each customer’s operational needs, timelines, and long-term goals. This role is critical in identifying opportunities for expansion while also proactively managing challenges such as lead times, inventory constraints, project changes, and post-sale support. The Account Manager also plays a key role internally by coordinating with estimating, operations, procurement, logistics, and sales support teams to ensure projects move smoothly from quote to completion. Strong account management creates stability, strengthens customer trust, improves retention, and supports scalable growth across the business. Success in this role directly impacts customer satisfaction, long-term revenue growth, operational efficiency, and DisplayMax’s reputation as a trusted partner in the retail fixture industry.

Qualifications

Bachelor's degree or equivalent, 3-5 Years of experience in B2B sales or account management, or equivalent combination of education and experience.
Knowledge of and experience with Lozier or other retail fixtures
Industry experience (retail fixtures, merchandising, or adjacent industries a plus)
Comfort with estimating and reading store layout plans
Proficiency with CRM tools and quoting software
Strong communication and negotiation skills
Ability to manage multiple projects simultaneously under deadline pressure

Our Culture & Expectations

At DisplayMax, we strive to be ideal team players:

Hungry: Motivated and ownership-driven
Humble: Team-first mindset
Smart: Professional, people-aware, and solution-oriented

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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