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FOH Manager - Heights

  • Houston, TX, United States

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Job details

Posting language
English
Posted

Original job description

• Front of House LeaderOpen Availability Required Hey there!We’re Dish Society - a fine fast casual restaurant serving up chef-driven dishes with locally sourced ingredients, craft coffee, and a full bar program. We’re all about good food, good vibes, and even better people. From breakfast to our award-winning brunch, we take pride in creating memorable guest experiences and a strong internal culture. We’re looking for Front of House Leaders who are passionate about hospitality, thrive in fast-paced environments, and know how to lead with heart and hustle. You’ll support the day-to-day operations of the restaurant, help develop team members and set the tone for what excellent service looks like.

• •

What You’ll Do:

  • Lead your shift with confidence - supporting both FOH and BOH teams to ensure smooth operations from open to close
  • Be the connective tissue between the front and back of house: communicating needs, pacing, and priorities throughout the shift
  • Jump into all areas of the floor: greeting guests, running food, making drinks, and handling guest concerns with care
  • Act as a resource for the kitchen team by anticipating needs, watching ticket times, and helping manage expo.
  • Support guest service in real time - checking in with tables, resolving issues, and maintaining hospitality standards
  • Coach and support team members with in-the-moment feedback and guidance
  • Monitor the overall shift vibe: guest flow, timing, staff positioning, cleanliness, and energy
  • Maintain a clean, organized, and welcoming environment
  • Keep an eye on flow, pacing, and details during peak periods
  • Support open/close procedures and ensure proper shift handoffs
  • Job Requirements: Experience & Availability
  • Must be 18 years or older
  • Previous leadership or supervisory experience strongly preferred
  • Must have open availability, including nights, weekends, and holidays

Skills & Knowledge

  • Comfortable with POS systems, cash handling, and basic reconciliation
  • Knows how to deliver warm, authentic hospitality and coach others to do the same
  • Familiar with shift management procedures (open/close, floor planning, team positioning)
  • Great communicator with a guest-first mindset
  • Skilled at motivating and guiding a team through high-volume service

Leadership & Teamwork

  • Leads by example - you show up ready, engaged, and all-in
  • Can juggle tasks without losing sight of the details
  • Comfortable giving feedback and helping team members grow
  • Works collaboratively with both FOH and BOH to ensure a smooth shift
  • Takes direction from leadership while actively contributing ideas and energy

Physical & Certification Requirements

  • Able to stand and walk for extended periods
  • Able to lift up to 25 lbs when needed
  • Must have or be able to obtain:
  • Food Manager Certification (prior to training completion)
  • TABC Certification (prior to hire)

Other Things We Love

  • Conflict resolution skills and the ability to stay calm under pressure
  • A passion for hospitality and service that shows in every interaction
  • High attention to cleanliness, organization, and presentation
  • A positive, “let’s solve it” attitude that helps the team win

Note: This job description is not all-inclusive. You may be asked to help with other responsibilities as needed to support the restaurant and team.

Why Dish Society?We’re not just building restaurants - we’re building a community. Our team members cross-train in multiple roles, grow into leadership, and help shape the guest experience in a way that feels both rewarding and impactful. We believe in hustle and heart, development and fun, sustainability and innovation. If you’re looking for more than just a J-O-B and want to be part of a brand that’s growing across Texas and beyond - we’d love to meet you.

More about this job

Skills

  • Greet guests
  • Leadership
  • Point of sale
  • Cash handling
  • Teamwork
  • Heavy lifting
  • Conflict resolution

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