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Added 1 min ago
Program Coordinator II (National Center for Infrastructure Transformation - NCIT)
Prairie View A&M University
Prairie View, TX
Provides support and coordination of a variety of business activities requiring independent judgment, including generating and reviewing business documents, technical reports and assisting…
Added 3 mins ago
Product Marketing Manager
PLURALSIGHT, LLC
DRAPER, UT
…across every customer touchpoint, from sales conversations to web and campaign content. * Develop messaging that supports expansion, upsell, and retention strategies, extending our market…
Added 3 mins ago
Product Marketing Manager
PLURALSIGHT, LLC
DRAPER, UT
…across every customer touchpoint, from sales conversations to web and campaign content. * Develop messaging that supports expansion, upsell, and retention strategies, extending our market…
Added 3 mins ago
Senior Web Developer
COTIVITI, INC.
SOUTH JORDAN, UT
Added 3 mins ago
Automation Controls Technician
HEXCEL CORPORATION
SALT LAKE CITY, UT
…equipment performance and reliability * Diagnose, troubleshoot, and support calibration of instrumentation devices, while providing technical training support, training, and guidance to…
Added 3 mins ago
Grant and Policy Manager - Return Utah
State of Utah - Jobs
SALT LAKE CITY, UT
…participating local health departments, and direct external technical support agreements.Provide general implementation oversight on the day-to-day tasks associated with the EC-SDC Sampling…
Added 3 mins ago
Content Producer
University of North Carolina- Chapel Hill
CHAPEL HILL, NC · NC
…health, life and retirement plans and additional programs that support a healthy work/life…
Added 3 mins ago
Multimedia Content Specialist
University of North Carolina- Chapel Hill
CHAPEL HILL, NC · NC
…health, life and retirement plans and additional programs that support a healthy work/life…
Added 3 mins ago
Software Developer - Business Applications & Analytics
STR
Woburn, MA · Arlington, VA
Working closely with the Business Analytics and Business Applications functional leads, the Software Developer will develop and maintain solutions that support enterprise reporting, data…
Added 3 mins ago
Software Developer - Business Applications & Analytics
STR
Arlington, VA · Woburn, MA
Working closely with the Business Analytics and Business Applications functional leads, the Software Developer will develop and maintain solutions that support enterprise reporting, data…
Added 3 mins ago
Senior Specialist, Software Engineering
L3Harris Technologies
Rochester, NY · Chantilly, VA · Melbourne, FL
…dynamic classified environment to implement core functionality to support customization and UI teams by creating modular and generic services and REST endpoints. Working with technical…
Added 3 mins ago
Associate Software Engineer
WESTERN GOVERNORS UNIVERSITY
SALT LAKE CITY, UT
Added 3 mins ago
Senior Software Engineer - Operational Improvement
WESTERN GOVERNORS UNIVERSITY
SALT LAKE CITY, UT
Added 3 mins ago
Senior Associate, SharePoint Support and Adoption
KPMG LLP
SALT LAKE CITY, UT
Added 4 mins ago
Coordinator II, CTE
Boerne ISD
TX
The CTE Coordinator II will collaborate with teachers and campus and district leadership to support the effective implementation and continuous improvement of Career and Technical Education…
Added 5 mins ago
Test Automation & Verification Engineer
Apogee Engineering, LLC
Wright Patterson AFB, OH
Apogee is seeking a Test Automation & Verification Engineer to support the mission of the National Air and Space Intelligence Center (NASIC) at Wright Patterson AFB in Dayton, OH. In this…
Added 7 mins ago
Director of Food Service
Kalamazoo Gospel Ministries
Kalamazoo, MI
Supervise, train, and support all food service personnel, including staff, program participants, and volunteers. Responsibilities include:
Added 8 mins ago
Account Director, Biotech PR/Communications
Ten Bridge Communications
Boston, MA
…communications, internal communications, scientific communications, web site development and patient…
Added 8 mins ago
Risk Management Consultant (Transit - Capital Construction Projects)
Turner & Townsend
Austin, TX
Produce risk reports as required, in a timely manner, to support the effective communication of threat and opportunity status.
Added 8 mins ago
Risk Management Consultant (Construction)
Turner & Townsend
Eunice, NM
Produce risk reports as required, in a timely manner, to support the effective communication of threat and opportunity status.
Added 8 mins ago
Risk Management Consultant (Capital Construction Projects)
Turner & Townsend
Remote, United States
Produce risk reports as required, in a timely manner, to support the effective communication of threat and opportunity status.
Added 10 mins ago
Senior GIS Analyst Supervisor
Bexar County
United States
Under direction, is responsible for supporting Bexar County Information Technology team; will support the mission of the County, ensuring successful delivery of IT services as defined in…
Added 11 mins ago
Scientific Program Manager
Axle
Bethesda, MD
The purpose of this position is to provide senior-level scientific and programmatic support for NIMHD research and research training activities, including analyzing scientific and program…
Added 11 mins ago
KK
Administrative Services Coordinator II (EDEC)
Kennedy Krieger Institute
Baltimore, MD
- $45,059.66 USD / year
…operations management. The incumbent provides administrative support to all EDEC programs and must be able to exercise independent judgment to make decisions and act on them in all areas of…
Added 13 mins ago
Software Engineer III - Node.js and TypeScript
JPMC page
Columbus, OH
As a Software Engineer III at JPMorganChase in Chase Digital, you will join the Web Channel Frameworks group. Our team builds the developer platform that Chase web engineers use every day:…

Disabled Veteran Solutions

Customer Care Advocate

Bristol, VA, United States

$18 to $19 USD / hour · Full-time

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Job details

Pay: $18 to $19 USD / hour
Job type: Full-time
Experience: Minimum of 1 year of remote work experience in insurance operations, healthcare, technical support, or a related field.
Posting language: English
Posted: Nov 8, 2026

Original job description

Bristol, VA, USA | 18-19 per hour | Full Time

| Competitive pay structure and benefits.

Customer Care Advocate – Remote | $18–$19/hr + Bonus Opportunities

Tech-Savvy. People-Focused. Purpose-Driven. Sound Like You?

Put your technical skills and passion for helping others to work-all from the comfort of home!

Disabled Veteran Solutions (DVS) is seeking experienced, compassionate, and technically proficient professionals to join our team as Remote Customer Care Advocates.

If you enjoy solving problems, confidently navigating multiple computer systems, and helping people through challenging situations, this could be the opportunity you've been looking for.

At DVS, we're looking for more than someone who can answer a phone. We want resourceful, detail-oriented professionals who take ownership of customer needs, communicate with empathy, and deliver exceptional service.

What You'll Do

As a Customer Care Advocate, you'll serve as a trusted resource for individuals seeking assistance, guidance, and solutions to their healthcare related questions.

Key responsibilities include:

Deliver exceptional customer service with professionalism, patience, and empathy.
Actively listen, identify customer needs, and provide accurate, timely solutions.
Navigate multiple computer applications, web-based platforms, and online phone systems simultaneously.
Research information, troubleshoot concerns, and guide customers through complex processes.
Maintain accurate documentation while balancing efficiency, quality, and attention to detail.
Manage customer interactions in a structured, high-volume remote environment.
Take ownership of customer concerns while consistently delivering a positive customer experience.

What We're Looking For

We're seeking confident problem-solvers who are technically proficient, organized, adaptable, and genuinely passionate about helping others.

Required Qualifications:

High school diploma or equivalent.
Minimum of 1 year of remote work experience in insurance operations, healthcare, technical support, or a related field.
Advanced computer proficiency with the ability to efficiently navigate multiple applications, systems, and browser windows.
Strong proficiency in Microsoft 365 applications, including Outlook, Teams, Word, Excel, and OneNote.
Excellent verbal communication, active listening, and problem-solving skills.
Strong attention to detail, organizational skills, and the ability to manage multiple tasks without sacrificing accuracy.
Ability to work independently, learn new technology quickly, and maintain productivity in a remote environment.
A genuine commitment to providing compassionate, professional, and solution-focused customer service.

Preferred Qualifications:

Experience in healthcare, health insurance, social work, or mental health-related services.
Familiarity with medical terminology, health benefit plans, or insurance processes.
Previous experience in a complex, high-volume customer service or call center environment.
Demonstrated success in a remote customer-facing position.
College degree or additional relevant education.

Position Details

Work Environment: 100% Remote
Employment Type: Full-Time
Starting Pay: $18.00 per hour
Bilingual Starting Pay: $19.00 per hour
Additional Compensation: Bonus opportunities
Work Schedule: Monday through Friday, 8-hour shifts
Schedule Availability: Must be available to work an assigned shift between 8:00 AM and 9:00 PM Eastern Time.
Training: Comprehensive 7-week training program
Paid Training Schedule: Monday through Friday, 8:00 AM to 4:30 PM Eastern Time

Why Join Disabled Veteran Solutions?

Disabled Veteran Solutions is a Service-Disabled Veteran-Owned Small Business committed to creating meaningful employment opportunities and delivering exceptional service.

Our mission is rooted in supporting others, and we believe our employees are essential to that success.

What We Offer:

Competitive hourly compensation with bonus opportunities.
Comprehensive employee benefits.
Fully remote work environment with a set schedule.
Structured training, ongoing coaching, and professional support.
Opportunities for professional growth and development.
A supportive, inclusive, and mission-driven workplace.
The opportunity to make a meaningful difference through the work you do every day.

Ready to Make an Impact?

If you're technically confident, customer-focused, and ready to put your skills to work in a meaningful role, we want to hear from you.

We're looking for individuals who don't just answer questions-they take ownership, find solutions, and make every customer interaction count.

Apply today and join Disabled Veteran Solutions, where your skills, passion, and purpose come together.

Disabled Veteran Solutions (DVS)Your Skills. Your Purpose. Our Mission.

A pre-employment drug screening and criminal background check are required prior to employment.

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