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Added 9 days ago
DF
Director of Reunification & Support
Directions for Living
Largo, FL
- $91,000 USD / year
Added 9 days ago
DF
Billing Specialist
Directions for Living
Clearwater, FL
- $19.23 USD / hour
Added 9 days ago
DF
Targeted Mental Health Case Manager Adult
Directions for Living
Clearwater, FL
- $31.25 USD / hour
Added 9 days ago
DF
Supervisor of Family Intensive Treatment Team
Directions for Living
Largo, FL
- $85,000 USD / year
Added 15 days ago
DF
Homeless Outreach Mobile Engagement (HOME)
Directions for Living
Largo, FL
- $31.25 USD / hour
Added 15 days ago
DF
Clinical Quality Assurance Reviewer Adult
Directions for Living
Clearwater, FL
- $87,500 USD / year
Added 15 days ago
DF
Clinician First Five
Directions for Living
Largo, FL
- $87,500 USD / year
Added 15 days ago
DF
Board Certified Behavior Analyst
Directions for Living
Largo, FL
- $87,500 USD / year
Added 15 days ago
DF
Housing Stability RRH Case Manager Family Works
Directions for Living
Largo, FL
- $32.44 USD / hour
Added 15 days ago
DF
Counselor Behavioral Health & Homeless Prevention
Directions for Living
Largo, FL
- $73,000 to $78,000 USD / year
Added 15 days ago
Counselor Together We Rise
Directions for Living
Largo, FL
Added 15 days ago
Children's Services Job Coach
Directions for Living
Clearwater, FL
Added 15 days ago
DF
SOAR Benefit Specialist Public Defender's Office
Directions for Living
Clearwater, FL
- $26.44 USD / hour
Added 15 days ago
DF
Director of Children's Outpatient Services
Directions for Living
Clearwater, FL
- $91,000 USD / year
Added 15 days ago
Supervisor of Peer Mentors Together We Rise
Directions for Living
Largo, FL
Added 15 days ago
DF
Peer Mentor Together We Rise
Directions for Living
Largo, FL
- $22.35 USD / hour
Added 15 days ago
Supervisor of Targeted Prevention
Directions for Living
Largo, FL
Added 15 days ago
DF
Counselor Children's Outpatient Field
Directions for Living
Clearwater, FL
- $80,000 USD / year
Added 15 days ago
DF
Supervisor of Homeless Outreach Mobile Engagement (HOME)
Directions for Living
Largo, FL
- $67,500 USD / year
Added 15 days ago
Counselor Adult Outpatient Field (SPC)
Directions for Living
Clearwater, FL
Added 15 days ago
Supervisor Treatment Works (1.0/2.0,3.0)
Directions for Living
Largo, FL
Added 15 days ago
DF
Counselor Baby Cat
Directions for Living
Largo, FL
- $80,000 USD / year
Added 15 days ago
DF
Intensive Case Manager Baby Cat
Directions for Living
Largo, FL
- $33.73 USD / hour
Added 15 days ago
Supervisor of Baby Cat
Directions for Living
Largo, FL
Added 15 days ago
Counselor Treatment Works
Directions for Living
Largo, FL

Closed listing

Directions for Living

Client Access & Engagement Representative

Clearwater, FL, United States

$19.23 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $19.23 USD / hour
Posting language: English
Posted: Oct 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

Pay Rate: $19.23/hour

We offer:

Medical, Dental, Vision, Life, Short Term and Long-Term Disability.
5 days of Paid Time Off
16 Paid Wellness Days and Holidays - Including the week of Christmas off!

Do you envision working for a dynamic, mission-driven organization which supports the community while fostering an employee culture of appreciation and fun? If your answer is yes, then an employment opportunity at Directions for Living may be a great fit for you! We offer an excellent salary and benefits package for all full-time employees, PTO and paid company holidays, 403b retirement, EAP, and year-round employee wellness and appreciation initiatives.

POSITION SUMMARY:

This is a professional support position providing client access and engagement functions in a multifaceted office environment. The Client Access & Engagement Representative serves as an initial point of entry for agency programs and provides reception, telephone support, service navigation, appointment scheduling, coordination of multiple client services, collection and routing of initial assessment paperwork, insurance verification, copayment and coinsurance collection, and data entry.

The Client Access & Engagement Representative provides timely, equitable, person-centered, family-centered, recovery-oriented, trauma-informed, culturally responsive, and confidential assistance to clients and other providers by telephone and in person. The position helps clients understand and navigate available behavioral health, substance use, psychiatric, medical, peer-support, and community-based services; identifies and communicates barriers to access; supports coordinated referrals and service transitions; recognizes potential crisis or emergency situations and promptly routes them to appropriate personnel; and maintains accurate information needed for operations, quality measurement, and CCBHC certification readiness. This is an office-based, direct-contact position and does not independently perform clinical screening, risk assessment, treatment planning, or care management.

Directions for Living is an essential services provider. All Directions for Living team members must be willing and able to provide vital support and essential services to the people we serve during emergencies, pandemics, or other disaster situations.

Qualifications

EDUCATION EXPERIENCE/REQUIREMENTS:

HS Diploma or equivalent, is required.
Minimum of 0-1 year’s relevant and comparable experience in a health care Admissions/Scheduling/Access environment preferred.
Experience with EHR and/or practice management software environment preferred.

EOE/ADA/DFW

Smoke Free Campus

IND123

https://info.flclearinghouse.com

For the safety of all clients and team members, please remember that Directions for Living is a private business and weapons or firearms are not permitted in any of our facilities. If you carry a weapon, it must remain secured in your vehicle (ref: Fla. Stat. 790.251).