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Added 14 mins ago
Account Executive II - Advanced Hemostasis and Healing (Augusta, GA) – Johnson & Johnson MedTech - Surgery
J&J Family of Companies
Augusta, GA
With a platform focus, Account Executives will sell surgical solutions to surgeons and hospital decision makers, primarily in an operating room setting.
Added 15 mins ago
Market Intelligence Manager
Acuity Inc.
Atlanta, GA
…building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior…
Added 15 mins ago
Senior Software Engineer
The Coca-Cola Company
Atlanta, GA
Challenge assumptions with data, prototypes, and technical insightwith a focus of factsover opinions.
Added 15 mins ago
Senior Insider Threat Engineer
Humana
Atlanta, GA
Cross-Platform Correlation – Correlate Purview and Proofpoint ITM telemetry with SIEM, UEBA, and EDR data sources (e.g., Splunk, Defender XDR) to enrich investigations and surface…
Added 15 mins ago
Director, Functional Platform Leader
The Coca-Cola Company
Atlanta, GA
Develop, execute and land the platform research strategy and pipeline (short-mid-long-term) for functional ingredients innovation under manager’s guidance, with consumer centric approach…
Added 15 mins ago
Senior Manager, Application & Machine Learning Engineer - Fuelight
The Coca-Cola Company
Atlanta, GA
…globally scalable digital product that integrates diverse business data, predictive models, optimization capabilities, and decision intelligence into a unified experience for teams across…
Added 15 mins ago
Senior Data Engineer - Streaming
The Coca-Cola Company
Atlanta, GA
8+ years of experience in data platform architecture, with a dedicated minimum of 3+yearsarchitecting and operating production-grade Streaming and Kappa Architectures.
Added 15 mins ago
Director, Architect, Data & Analytics
The Coca-Cola Company
Atlanta, GA
Lead architects, data engineers, platform engineers, ML/AI engineers and technical leaders responsible for building and operating enterprise data and AI capabilities.
Added 15 mins ago
Senior Manager, AI & Analytics Engineering
The Coca-Cola Company
Atlanta, GA
Eight or more years of experience across AI, software, data, platform, analytics, or machine-learning engineering, shipping solutions that serve users.
Added 15 mins ago
Mgr, Business Engagement
Southern Company
Atlanta, GA
Collaborating with the Technology Organization, Customer Data Platform team, Data Management Hub, and analytics teams from other functional areas to enable GPC CX and partners with…
Added 15 mins ago
Product Owner, Digital Self-Service Products
Delta Air Lines, Inc.
Atlanta, GA
…reviewing customer sessions, defect logs, and web analytics…
Added 15 mins ago
Field Marketing Project Manager
CGI Technologies and Solutions, Inc.
Atlanta, GA
. Support project leads with reporting, data organization, and presentation development
Added 15 mins ago
Cloud Infrastructure Architect
Deloitte
Atlanta, GA
…commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology,…
Added 15 mins ago
Engagement Coordinator, Flight Operations
Delta Air Lines, Inc.
Atlanta, GA
…survey results, Deltaversary feedback, and other sentiment data to identify trends, develop actionable insights and provide recommendations to…
Added 15 mins ago
LMS Azure AWS Saleforce Support Canvas Manager
COOLSOFT
Atlanta, GA
The PM will manage the development and implementation of GT Infinity 2.0, a large-scale, AI-enabled lifelong learning platform designed to deliver personalized learning experiences, skills…
Added 15 mins ago
Lead Business Architect
Pegasystems
Atlanta, GA
…operating models leveraging Pega Blueprint and Pega Infinity…
Added 15 mins ago
Senior AI Engineer
MiniMed
Atlanta, GA
MiniMed is building a lean, high-leverage AI & Data Science team. We are looking for a Senior AI Engineer who builds AI capabilities hands-on and sets the standard the rest of the team…
Added 15 mins ago
Project Manager - Hybrid
MSys Inc.
Atlanta, GA
The PM will manage the development and implementation of GT Infinity 2.0, a large-scale, AI-enabled lifelong learning platform designed to deliver personalized learning experiences, skills…
Added 34 mins ago
Systems Administrator Unix - D
ManpowerGroup
Little Canada, MN
Create and maintain dependency diagrams, data-flow diagrams, and sequence diagrams to support clear operational understanding and faster troubleshooting.
Added 34 mins ago
SO
Data Engineer - ITS3 or ITS4
State of Minnesota
St. Paul, MN
- $33.96 to $62.21 USD / hour
Are you passionate about building and optimizing data systems that drive meaningful insights? As a Data Engineer with Minnesota IT Services (MNIT) partnering with Direct Care and Treatment…
Added 34 mins ago
SO
Power Platform Lead/Administrator - Information Technology Spec 4
State of Minnesota
St. Paul, MN
- $37.72 to $62.21 USD / hour
Experience in Power Platform system administration, including security best practices, data governance, and compliance policies.
Added 34 mins ago
Lead DevSecOps Engineer
Leidos
Eagan, MN
…supporting the development of the Leidos Common Automation Platform (L-CAP). L-CAP is a mission-critical, future-ready automation platform built on a hybrid cloud data mesh architecture,…
Added 34 mins ago
DevSecOps Security Engineer
Leidos
Eagan, MN
…supporting the development of the Leidos Common Automation Platform (L-CAP). L-CAP is a mission-critical, future-ready automation platform built on a hybrid cloud data mesh architecture,…
Added 34 mins ago
Solutions Architect Revenue Cycle-Automation-Remote
Mayo Clinic
Rochester, MN
Partner with enterprise architecture, security, and data governance to maintain alignment.
Added 34 mins ago
Technical Product Manager- Limited Tenure
Mayo Clinic
Rochester, MN
…product/capability. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Engineering, Data Science,…

DIGIOFFICE

Senior ServiceNow Engineer

Johns Creek, GA, United States

$125,000 to $150,000 USD / year

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Job details

Pay: $125,000 to $150,000 USD / year
Experience: 7+ years of hands-on ServiceNow experience in enterprise production environments
Posting language: English
Posted: Nov 4, 2026

Original job description

Benefits:

Competitive salary
Employee discounts
Training & development

DigiOffice Solutions LLC is seeking a Senior ServiceNow Engineer to lead the technical engineering, development, and strategic maturation of the ServiceNow platform within a large enterprise environment. This is not an administration role - it is a senior engineering position for someone who can architect platform solutions, lead CMDB/CSDM maturity initiatives, and independently translate complex IT Service Management and Service Design requirements into scalable, production-grade configurations.

The ideal candidate has deep, hands-on ServiceNow engineering experience across ITSM, CMDB, CSDM, integrations, and platform development - and brings the technical judgment to drive governance, platform standards, and operational readiness at an enterprise scale.

This is a 100% on-site role in Johns Creek, GA. Remote and hybrid candidates will not be considered.

Key Responsibilities

Platform Architecture & Senior Engineering

Lead the design, development, and optimization of ServiceNow applications, modules, workflows, business rules, notifications, and automation
Architect and implement complex integrations between ServiceNow and enterprise platforms using REST/SOAP APIs, IntegrationHub, and MID Server
Drive platform upgrades, release planning, testing, and production deployments with minimal oversight
Establish and enforce platform development standards, coding best practices, and configuration governance
Identify and resolve complex platform performance, usability, and data quality issues

CMDB, CSDM & Service Design Leadership

Lead CMDB implementation, ongoing maturity, and data quality initiatives across a large, complex enterprise environment
Drive Common Service Data Model (CSDM) adoption - defining service relationships, application services, technical services, infrastructure CIs, and business service structures
Translate advanced Service Design requirements into functional ServiceNow solutions including service tiering, criticality, ownership models, and escalation structures
Own ITSM module maturity across Incident, Problem, Change, Request, Knowledge, and Service Level Management

Reporting, SLAs & Governance

Design and maintain SLAs, OLAs, KPIs, operational metrics, executive dashboards, and reporting frameworks
Lead ServiceNow governance efforts - establishing standards for development, data quality, configuration, and platform administration
Produce and maintain technical documentation, architecture decisions, configuration standards, and knowledge articles

Stakeholder Engagement & Cross-Functional Leadership

Serve as the senior technical authority on ServiceNow for Infrastructure, Security, Application Development, and Service Management teams
Lead operational readiness and transition-to-support activities for new or changed services
Mentor junior engineers and administrators on platform best practices and ITSM principles

Required Qualifications

• 7+ years of hands-on ServiceNow experience in enterprise production environments

Expert-level experience configuring and supporting ServiceNow ITSM modules
Proven, hands-on leadership of CMDB and CSDM implementation and maturity in a large enterprise
Advanced experience with workflows, business rules, client scripts, UI policies, Flow Designer, and scripting (JavaScript)
Deep experience with REST/SOAP API integrations, IntegrationHub, and MID Server
Strong track record designing and maintaining SLAs, OLAs, dashboards, and executive-level reporting
Expert understanding of ITIL and enterprise IT Service Management processes
Ability to independently architect ServiceNow solutions from requirements through deployment

This is a 100% on-site role in Johns Creek, GA. Remote and hybrid candidates will not be considered.

Preferred Qualifications

ServiceNow Certified System Administrator (CSA) - required at this level
ServiceNow Certified Implementation Specialist (CIS) - ITSM, CMDB, or related track
ITIL v4 Foundation or higher certification
Experience with ServiceNow Discovery and Service Mapping
Experience leading enterprise Service Design or Service Management transformation initiatives
Background supporting complex, multi-site enterprise environments in logistics, transportation, or similar industries

Why Join DigiOffice? At DigiOffice, you’ll be part of a team focused on building smarter, stronger, and more secure operations for modern organizations. Our work goes beyond traditional IT support - we help clients modernize infrastructure, improve reliability, strengthen security, and scale with confidence. Team members have the opportunity to contribute to meaningful projects, work in dynamic operational environments, and make a measurable impact. If you value innovation, accountability, and practical problem-solving, DigiOffice offers a place where your work can directly drive transformation.

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Skills

ServiceNow
IT service management
Leadership
JavaScript
Reporting
ITIL
Logistics

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