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Organizational Strategy & Operations Lead
HP
Spring
- $116,150 to $182,400 USD / year
Typically has 7-10 years of work experience, preferably in engineering development and implementation, project planning tools and software packages, people management, or a related field.
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Technical Integration Lead
HP
Corvallis
- $116,150 to $182,400 USD / year
…systems, firmware, software, manufacturing processes, and OEM partner solutions, as applicable. Working across engineering, program management, operations, quality, and partner teams, this…
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Inside Sales, ISR 3 Specialist - Collaboration
HP
Rio Rancho
Partner with Account Executives to develop approaches for customer retention, account growth, and portfolio expansion.
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Inside Sales, ISR 3 Specialist - Collaboration
HP
Rio Rancho
Partner with Account Executives to develop approaches for customer retention, account growth, and portfolio expansion.
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R&D Thermal Design Engineer - HP Workstations
HP
Fort Collins
- $93,400 to $143,800 USD / year
…design, financial services, medical equipment, defense, and AI…
Added 1 min ago
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Director, Business Systems Analysis & Portfolio Management
N-able
Burlington, MA
- $144,200 CAD / year
Drive talent development, including performance management, succession planning, and building a bench as the team and its scope grow.
Added 2 mins ago
Director of Operations
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Chattanooga, TN
…and future production needs. The Director of Operations will partner closely with Engineering, Product Development, Supply Chain, Customer Service, Sales, and Finance to support alignment…
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Dematic Corp. (ILD-US)
Atlanta, GA · Wauwatosa, WI · Grand Rapids, MI
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Retail Assistant Store Manager- La Plaza
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McAllen, TX
- $17 to $22 USD / hour
Partner with the Store Manager to recruit, coach, develop, and retain a high-performing team.
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Vizient
Irving
…provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive…
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Vizient
Chicago · Nashville · Irving · Charlotte · Centennial
…provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive…
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2027 Summer Internship - Consulting Intern, Spend Insights & Services
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Irving
- $25 USD / hour
…provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an…
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Category Management Director
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Charlotte · Chicago · Nashville · Irving · Centennial
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Irving · Chicago · Nashville · Charlotte · Centennial
This role follows a hybrid work model, requiring three days per week in the office
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Sourcing Director, Non-Clinical
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Irving · Chicago · Nashville · Charlotte · Centennial
This role follows a hybrid work model, requiring three days per week in the office
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Lead Security Engineer (Hybrid)
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Director, AI Enablement
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Experience with product and process management, including roadmap development, prioritization, adoption strategy, continuous improvement, and value realization required.
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Director, Systems Engineering
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Waukesha, WI
Lead system risk management (SFMEA/DFMEA, fault tree analysis, DVP&R) and technical trade studies to meet reliability, cost, and performance targets.
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Business Management Coordinator, Officer
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Boston, MA
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Development of project management, communication, reporting, and operational excellence skills
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ABA Mid-Level Supervisor
Maxim Healthcare Services
Emeryville, CA
The ABA Mid-Level Supervisor is a trained individual who provides clinical and case management to behavior technicians and clients/families under the supervision of a board certified…
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Program Manager, Brand Management
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Benton Harbor, MI · Benton Harbor
As a Program Manager, Brand Management (Analyst, Brand Management) within WoW Studios, you will be instrumental in connecting cross-functional teams, creative resources, and marketing…
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Director, Product | Lab Archives
Dotmatics
Remote, United States
…of engineering. You will work in an modified agile software development environment alongside engineering, sales, marketing, customer success, and the wider Dotmatics…
Added 7 mins ago
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Information Security Engineer - Principal
Independence Pet Services, Inc
Chicago, IL · IL · IA · FL · WI · MI · LA
- $170,871 to $234,873 USD / year
…approach include our own insurance carrier, insurance brands and partner…
Added 9 mins ago
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Product Manager I
KeyBank National Association
Brooklyn, OH
- $69,000 to $105,000 USD / year
The Product Manager I is responsible for the planning, development, and management of banking products and services. This role supports the execution of product strategies that align with…

Digible

Manager, Client Services

Remote, United States

$85,000 to $125,000 USD / year

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: $85,000 to $125,000 USD / year
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Overview

Digible is a privately owned and operated digital marketing company founded in 2017 with a mission to bring cutting-edge solutions to the multifamily industry. We offer a full suite of digital services, alongside Fiona, our predictive analytics platform - the first of its kind.

At Digible, we take pride in our collaborative, transparent, and authentic culture. Since 2021, we've been recognized as a Top Workplace in Colorado and secured the #8 spot in the Best Places to Work Multifamily rankings. From our hiring process to our All Hands meetings and Town Halls, our values are at the core of everything we do.

We believe diversity fuels innovation, and we strive to create an inclusive environment where everyone can bring their authentic selves to work. If you're ready to do the best work of your career, we'd love to have you on the team!

Core Values

Authenticity – Be steadfast and genuine with actions and communication.
Curiosity – Seek the "why" behind problems, trends, and decisions.
Focus – Remain accountable and devoted to delivering excellence.
Humility – Recognize that "we" is always greater than "I."
Happiness – Prioritize passion and love for what we do.

The Role

Digible, Inc. is looking for a Manager, Client Services to join our team!

The Manager, Client Services is responsible for leading, growing, and developing a high-performing team of 6-8 client service professionals, driving process innovation and strategy, while ensuring every client receives best-in-class experience that upholds our Digible standards.

You’ll love this job if you:

Thrive on building and leading high-performing teams through mentorship, structure, and accountability
Are data-driven and enjoy managing KPIs that drive performance, efficiency and growth
Excel at problem-solving, navigating complex client dynamics, and maintaining composure under pressure
Want to own growth at the department level, not just the account level, and you think in terms of long-term portfolio health, expansion, and revenue across all clients within your team.
Embrace process improvement and love designing scalable, efficient strategies that support rapid growth
Can balance client work with bigger-picture thinking to support department and company-wide initiatives
Are a team player and naturally think “we” instead of “I”
Enjoy data analysis and diving into the weeds when needed, while knowing when to zoom out for strategic impact
Are a highly organized individual and pride yourself on keeping track of small details
Lead with curiosity, humility, and authenticity, modeling the values that make Digible unique
Have an insatiable appetite for learning and self-improvement and are striving to be the best version of yourself

What you’ll do:

Portfolio Growth, Retention & Expansion

Own retention and expansion across your team, driving measurable revenue growth year over year
Build and maintain trusted relationships with corporate and executive client contacts, owning escalations, strategic communication, and account-wide initiatives
Sustain a monthly retention rate of 96%+ and a client response time under 5 hours across the team
Oversee team operations and manage to key performance metrics

Team Leadership & Development

Lead, coach, and develop a team of 6–8 account management professionals delivering high-quality service to enterprise and strategic accounts
Foster a culture of accountability, collaboration, and continuous improvement through ongoing mentorship, regular 1:1s, and meaningful feedback
Set and reinforce best practices across the team, and ensure successful approaches are reusable and drive efficiency rather than dependent on individual performers
Own hiring, onboarding, and ramp for new team members, and manage team capacity and allocation as the department grows
Oversee team operations and manage to key performance metrics

Department Leadership & Initiatives

Lead quarterly department initiatives end-to-end to advance operational efficiency, client outcomes, or service innovation.
Design and implement scalable workflows and playbooks that strengthen efficiency and ensure a consistent client experience across the department, turning lessons from individual accounts into reusable practice
Partner cross-departmentally to deliver performance excellence, working selflessly with other teams to provide the best client experience
Ensure case studies and success stories are developed from the team’s wins, reinforcing client investment and elevating Digible’s market presence
Contribute to company-level initiatives that fuel long-term departmental and business growth

Product & Platform

Champion Fiona adoption across the team’s client base, ensuring every team member is equipped to demo, onboard, and drive ongoing platform use
Partner with Product and Development teams to translate aggregated client needs and usage patterns into feature enhancements and roadmap priorities
Ensure platform issues and client-impacting bugs are surfaced, escalated, and resolved, with clear communication back to clients

How success will be measured:

Retention % on assigned portfolio: ≥96%
Escalation resolution time: <10 hours
Team engagement score: >7
Response time SLA: <5 hours
Portfolio Growth

While this job description outlines the core expectations of the role, it’s not a full list of everything you’ll do at Digible. We believe in leaning in - hitting your key goals, sharing insights, and finding new ways to elevate performance, process, and client success.

You should have:

6+ years of relevant experience in a customer-facing role
5+ years of digital marketing experience
2+ years of leading high-performing teams
Experience working in a fast-paced agency environment
Proven success in delivering measurable revenue growth across a client portfolio
Strong leadership and mentorship skills - you’ve developed others and can point to their growth
Multifamily/Senior Living/Student Housing experience is a strong plus
Possess superb communication skills, the ability to learn quickly, a growth mindset, and a values-driven personality.

Pay, perks, and such:

Annual Salary of $85k - $125k
4-Day Work Week (32-hour work week)
WFA (Work From Anywhere)
Discretionary Bonus
We offer 3 weeks of PTO as well as sick leave, and bereavement.
We offer 11 paid holidays
401(k) + 5% employer match
75% employer-paid health benefits, including Medical, Dental, and Vision.
We provide $75/ month reimbursement for Physical Wellness
We provide $75/ month reimbursement for Mental Wellness
$1000/year travel fund for employees who have been with Digible 3+ years
Dog-Friendly Office
Paid Parental Leave
Company Sponsored Social Events
Company Provided weekly lunches and snacks for in office employees

HEADS UP! We believe in transparency throughout our hiring process. To help us ensure a great fit, we'll ask you to share a few professional references during the hiring process who can speak to your experience and skills. It’s all part of our commitment to open, honest communication and our core values: Focus, Authenticity, Humility, Curiosity, and Happiness.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Problem solving
Process improvement
Data analysis
Communication skills
Team leadership
Manage staff
Digital marketing
Leadership

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Work requirements

Jobs in the United States