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DHL

Training Supervisor

Northlake, TX, United States

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Job details

Experience: 1-3 years experience in lead, supervisor or management role, required
Posting language: English
Posted: Nov 1, 2026

Original job description

Training Supervisor

Would you like to join the Logistics Company for the World? Have you often wondered how products get from point A to point B? DHL Supply Chain does just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

Develop, administer, and conduct training and safety programs and activities for associates and ensure all processes are documented to meet company, regulatory, ISO and corporate requirements.

Provide technical writing resources to ensure accurate Work Instructions are developed and maintained for all processes
Ensure associates are trained on individual job functions and training is documented
Ensure all regulatory and customer safety requirements are incorporated into company policies and associates are appropriately trained
Develop and conduct initial new associate and refresher programs to ensure all company, customer, and regulatory requirements are met
Develop, coordinate, and/or conduct job-specific and process training programs to ensure associates are trained on their job functions
Coordinate and direct writing assignments of Technical Writers assigned to document processes
Develop site-level Trainers and Technical Writers by conducting “Train-the-Trainer” and “Train-the-Writer” classes as well as providing continuous coaching and mentoring
Administer Site Safety Program including development of safety procedures, auditing for compliance, and advising management staff of safety concerns
Provide advisory capacity to Site Safety Committee to identify safety concerns and provide recommendations for continuous improvement
Identify Training/Writing staffing needs, interview candidates, and develop staff members to ensure an effective team and training and documentation needs are met
Coordinate and/or conduct corporate sponsored training programs for site personnel
Document system processes in manual
Manage procedure development and ensure document control standards are in place and maintained to support ISO and Management of Change Systems
Work closely with Customer Representatives, Operations, Inventory Control, and Customer Service to ensure processes are accurate, documented, and changes are made and communicated in accordance with local Management of Change Systems
Develop flexible training schedules to meet special requests and business requirements
Participate on Quest Workshops as requested to improve productivity and resolve process issues
Perform other duties as assigned

Required Education and Experience

Bachelor’s Degree or equivalent work experience, preferred
1-3 years logistics or manufacturing industry, preferred
1-3 years experience in lead, supervisor or management role, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays. Our Organization is an equal opportunity employer.

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