Air Freight Gateway Manager

Experience Required

6 - 8 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Job Title: Air Freight Gateway Manager

Job Location: Hebron, Kentucky

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Job Purpose

Execute and/or coordinate Air Freight Gateway plans, processes, and activities to ensure effective, efficient and timely delivery of operational outcomes in line with business needs and objectives, relevant standards and procedures, Group guidelines and policies, and applicable legal, regulatory and compliance requirements. This includes leading implementation of medium-term functional strategy and orchestrate complex outcomes for gateway execution, physical cargo flow, build-up and break-down discipline, handover quality, ULD/consol execution, and node performance.

Differentiator

Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders; setting goals and objectives for team members for achievement of operational results; Problems faced may be difficult but typically are not complex.

Key Responsibilities

Lead gateway performance across a major gateway, country network, or assigned regional gateway scope

Translate gateway performance patterns into structural actions on staffing, handoffs, process controls, supplier performance, or escalation discipline

Ensure improvement in milestone completeness/timeliness, missed uplift reduction, handover quality, dwell reduction, and exception closure

Coordinate complex cross node issues with SCM, Network, Charters, RDM, Customer Operations, stations and GSC

Lead readiness for peak, disruption, contingency plans, and service-critical flows

Provide senior leadership visibility on gateway risk, capacity constraints, and structural execution blockers

Stakeholders

Understand the interests and concerns of Air Freight leadership at relevant country, regional, or global level

Pricing, Growth, Products & Services, Customer Operations/Control Tower, RDM/Network, SCM, Gateways, Process Excellence, Operational Accounting, Solution Delivery/IT, GSC where applicable

External suppliers such as airlines, charter operators, handling partners, trucking/warehouse providers, and customer stakeholders where role scope requires, and advise direct reports, customers, and key stakeholders on relevant processes and requirements

Build strong, trusting relationships with DHL managers and maintain extensive contact with other specialist departments

Cooperate with and coordinate approved third parties where applicable to support effective delivery and stakeholder alignment

Skills / Requirements

Extensive knowledge of Air Freight product, Gateway, & Warehouse Operations

Minimum 6 years Air Freight / Warehouse operations experience with minimum of 2 years supervisory experience required

Experience working in a Unionized environment a plus

CargoWise software experience a plus

DG/Hazmat experience a plus

Exceptional Communication and Presentation skills, strong PowerPoint experience preferred

Strong Leadership & Management skills, ability to coach and develop staff (succession planning)

Strong business acumen and data mining/analytical skills

Knowledge of the OAG & TACT rules and Export Regulations

Bachelor Degree preferred

Pay Range: $105,682.50 - $140,910.00+ (Based on Experience)

Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.

401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.

Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.

Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.

Vision: Optional coverage for exams, frames, and contacts.

Dental: Optional coverage for preventive, basic, and major services.

Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

AV-390414