R&D Assistant

DUTIES & RESPONSIBILITIES

• Conduct comprehensive market research through surveys, desktop analysis, email communication, phone inquiries, and attending competitor product launches.
• Respond promptly and professionally to all product-related questions, addressing queries effectively.
• Collaborate with business and engineering teams to strategize and support product development initiatives.
• Participate in sales and marketing workshops or refresher courses to enhance skills.
• Assist in planning and executing new product launches and related events.
• Conduct engaging product demonstrations for customers, employees, and other stakeholders.
• Support the development of business plans by gathering insights and contributing ideas.
• Schedule and coordinate training sessions while attending meetings as necessary.
• Identify emerging market opportunities and communicate findings to the Manager and relevant stakeholders.
• Provide constructive product recommendations and suggestions to drive revenue growth.

QUALIFICATIONS

• High school diploma or equivalent.
• Previous experience in retail, sales, or customer service is a plus.
• Strong ability to learn and recall product specifications and details.
• Effective communicator with skills to deliver inspiring product demonstrations.
• Deadline-oriented with flexibility to work after hours when needed.
• Exceptional verbal and written communication skills, along with excellent telephone etiquette.
• Demonstrates a strong growth mindset and eagerness to learn.
• Bilingual proficiency in Korean and English is preferred.
• Must be legally authorized to work in the United States.

WHAT WE OFFER

• Competitive salary and benefits package
• Lots of other perks for ex: free lunch
• Opportunity to work with a passionate and innovative team.
• Career growth and development opportunities.
• A dynamic and inclusive work environment.