Jobs in the United States

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Added 4 mins ago
Vice President, Program Executive
Metropolitan Transportation Authority
NY
The function of the DSO is typically summarized by three interdependent roles: enabling, assuring, and optimizing program operations. The DSO enables the execution of project work by…
Added 12 mins ago
A
Traction Power Project Engineer
AECOM
Philadelphia, PA
- $100,000 to $130,000 USD / year
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
Added 16 mins ago
IT Service Desk Lead (Top Secret Cleared)
RIVA Solutions, Inc.
Client Site-Washington, DC
The Service Desk Lead will work closely with Government stakeholders, program leadership, technical teams, and vendors to maintain service quality, meet contractual requirements, and…
Added 16 mins ago
Assistant Project Manager II
Quanta Infrastructure Solutions Group, LLC
Tampa, FL
…Services, Inc. company (NYSE: PWR) is looking for an Assistant Project Manager II (APM II) will assist/support the Project Manager (PM) on project tasks as assigned, follow-up on…
Added 17 mins ago
Overnight Assistant Project Manager
Chimes
Baltimore, MD
Presents ideas and recommendations to Project Manager based on contract needs
Added 17 mins ago
C
Army Foreign Military Sales (FMS) - Assistant Program Manager
Credence
Aberdeen Proving Ground, MD
- $150,000 to $180,000 USD / year
Credence has an immediate need for an Army Foreign Military Sales (FMS) - Associate Program Manager to support the Project Manager Positioning, Navigation, and Timing (PM PNT) program.
Added 28 mins ago
Engineer (0120) (Hybrid)
Opportunities
Tampa, FL
Within the Environmental Resource Permit (ERP) Bureau, you’ll have the opportunity to conduct varied levels of technical and administrative engineering work related to storm water…
Added 34 mins ago
MT
Manager, SMS Standards and Procedures
Metropolitan Transportation Authority
Brooklyn, NY
- From $115,252 USD / year
This position is responsible for the development of the Scheduled Maintenance System (SMS) program for all revenue fleets. The incumbent will manage a staff of engineers to establish…
Added 34 mins ago
MT
Manager, New Car Engineering
Metropolitan Transportation Authority
Brooklyn, NY
- From $115,252 USD / year
…electrical/mechanical systems design for new car procurement(s) from technical specification development through contract closeout. The manager will be responsible for railcar operating…
Added 1 hour ago
PRN Automation Pharmacy Technician 4 (On Call) - Dallas, TX
Omnicell
Dallas, TX · Dallas
As an PRN Automation Pharmacy Technician 4, you’ll play a critical role in supporting Omnicell’s XR2 system, a groundbreaking technology that enables a more fully automated approach to…
Added 1 hour ago
Associate Director for Information Technology and Digital Engagement
University of Georgia Staff
GA
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence,…
Added 1 hour ago
PRN Automation Pharmacy Technician 4 (On Call) - Dallas, TX
Omnicell (temp)
Dallas, TX
As an PRN Automation Pharmacy Technician 4, you’ll play a critical role in supporting Omnicell’s XR2 system, a groundbreaking technology that enables a more fully automated approach to…
Added 1 hour ago
GC
Human Resources Analyst
Gavilan College
Gilroy, CA
- $94,026.75 to $122,404.7 USD / year
…variety of advanced, paraprofessional level administrative, technical, and analytical duties in support of the District's human resources functions. Those functions include but are not…
Added 2 hours ago
Project Manager I
Leidos
Chicago, IL
Leidos Engineering has an opportunity for a Project Manager I (PM I) who will work alongside lead engineers and account managers supporting substation engineering projects for various…
Added 3 hours ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Longmont, CO · Salt Lake City, UT
- $95,489 to $148,037 USD / year
Performs work providing leadership for highly complex and challenging technical activities. Recognized as the principal expert for development of workable solutions for unanticipated…
Added 3 hours ago
ED
Management and Program Analyst
Executive Director, Office of Acquisition, Logistics and Construction
Gurnee, IL · Vallejo, CA · Denver, CO · Washington, DC · Dallas, TX · Cleveland, OH · Frederick, MD · Fredericksburg, VA
- $125,776 to $163,514 USD / year
The Management and Program Analyst provides expert analysis, project management, and advisory services on complex programs, initiatives, and operational issues affecting the Office of…
Added 3 hours ago
FA
Supervisory Air Traffic Control Specialist
Federal Aviation Administration
Warrenton, VA
- $150,392 to $228,000 USD / year
The Supervisory Air Traffic Control Specialist serves as the Team Manager for the Unmanned Aircraft System (UAS) Detection & Mitigation Team, AJR-262. Directs the work of subordinate…
Added 3 hours ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Miami, FL
- $119,046 to $184,558 USD / year
Performs work providing leadership for highly complex and challenging technical activities. Recognized as the principal expert for development of workable solutions for unanticipated…
Added 3 hours ago
BP
Program Analyst
Bonneville Power Administration
Vancouver, WA
- $80,465 to $125,378 USD / year
Coordinate and/or leads necessary teams to establish system(s) for program forecasting and project reporting.
Added 3 hours ago
UA
Civil Engineer
U.S. Army Corps of Engineers
Vicksburg, MS
- $118,204 to $145,483 USD / year
About the Position: Serves as a Civil Engineer Subject Matter Expert (SME) and Engineering Technical Lead for certain projects as designated by the E&C Division Chief.Duties
Added 3 hours ago
UC
Program Analyst (Strategy and Resources)
U.S. Coast Guard
Washington, DC
- $121,785 to $158,322 USD / year
This vacancy is for a GS-0343-13, Program Analyst (Strategy and Resources) located in the Department of Homeland Security, U.S. Coast Guard, Deputy Commandant for Personnel (DCP), Office of…
Added 3 hours ago
DC
MANAGEMENT AND PROGRAM ANALYST (BUSINESS PROCESS AND REQUIREMENTS ANALYST)
Defense Counterintelligence and Security Agency
Linthicum Heights, MD
- $143,913 to $187,093 USD / year
Serving as a task manager, project manager, program analyst, or business process analyst responsible for planning and coordinating projects or programs
Added 3 hours ago
NP
Archeologist
National Park Service
Mesa Verde National Park, CO
- $61,722 to $80,243 USD / year
Maintain cultural resource compliance documentation using the Planning, Environment, and Public Comment (PEPC) system, including preparing project records, tracking compliance milestones,…
Added 3 hours ago
UC
IT Cybersecurity Specialist (ENTARCH)
U.S. Coast Guard
Washington, DC
- $121,785 to $158,322 USD / year
A. Federal Acquisition Certification for Program and Project Managers Level I (FAC P/PM-I) or management determined equivalent within two years of entry into the position.
Added 3 hours ago
FA
Program Manager (Business Analysis & Formulation)
Federal Aviation Administration
Washington, DC
- $150,392 to $228,000 USD / year
…align with the objectives of AJV, the ATO, and the FAA. The Program Manager must apply a deep understanding of the technical aspects of budget formulation and business analysis to guide the…

DFR

RCC Eligibility Specialist - Case Manager

Crown Point, IN, United States

From $18 USD / hour

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Job details

Pay: From $18 USD / hour
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Overview

THIS POSITION IS LOCATED ON-SITE IN CROWN POINT, IN.

The Eligibility Specialist is responsible for processing applications and completing case maintenance activities such as changes to cases in the State eligibility system and ensuring that client service issues are resolved in a timely manner and in accordance with FSSA policies and procedures. Additionally, the Eligibility Specialist is responsible for handling inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community.

Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including: IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

Responsibilities

Applies eligibility rules and regulations when evaluating information submitted by customers in support of initial or continuing eligibility determination.
Checks various system interfaces and exchanges to verify Customer information.
Assist in answering all in-coming phone calls from customers.
Attend meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.
Contacts customers to clarify eligibility information if necessary.
Displays excellent communication skills, and an understanding of human behavior to establish an atmosphere in which all contacts are positive.
May educate customers on basic program services and eligibility requirements.
Meet Quality Assurance (QA) and other key performance metrics.
Maintains updated knowledge of project and corporate policies and procedures.
Verifying data, reviewing case information, and preparing it for case disposition by the State Eligibility Consultant.
Reprocesses applications, including case repair, and missing information responses in an accurate and timely manner.
Ability to identify risk by escalating to management and routing technical issues to the appropriate staff.
Meets all performance requirements associated with eligibility processes.
Performs other duties as may be assigned by management.

Qualifications

High School Diploma, GED or equivalent certification required. Some college preferred.
Experience with social services preferred; Indiana Eligibility experience strongly preferred.
Strong critical thinking and problem-solving skills.
Works on assignments that are moderately difficult, requiring judgement in resolving issues.
Understands implications or work and makes recommendations for solutions.
Accurate data entry skills and the ability to type at least 40 keystrokes/minute.
Strong interpersonal skills.
Ability to build positive relationships among customer and state eligibility consultants.
Attention to detail; excellent organizational, interpersonal, verbal, and written communication skills.
Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Ability to successfully execute many complex tasks simultaneously
Ability to work as a team member, as well as independently.
Must be able to remain in a stationary position for an extended period of time.
Work is constantly performed in an office environment. You will be provided an extensive training program to give you the skills to be successful in this role. The position starts at $18/hr. This role offers paid time off, benefits, and a 40-hour work week of Monday-Friday 8:00 AM - 4:30 PM local time, with a 30-minute lunch.

If you are looking for a position that could be the start of your career, apply now for immediate consideration.

Physical Requirements:

Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

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More about this job

Skills

Evaluate information
Attend meetings
Communication skills
Quality assurance
Critical thinking
Problem solving
Data entry
Interpersonal skills
Attention to detail
Work as a team
Heavy lifting

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