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G1
Used Vehicle Porter - Ira Toyota of Danvers
Group 1 Automotive, Inc.
Danvers, MA
- $18 to $20 USD / hour
…experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people,…
Added just now
G1
Automotive Sales Manager - Ira Toyota Danvers
Group 1 Automotive, Inc.
Danvers, MA
- $125,000 to $200,000 USD / year
…experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people,…
Added just now
Phlebotomist
CDO 2, LLC
The Villages, FL
Uses customer service principles and techniques to deal with patients calmly and pleasantly.
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Sales Manager
USA Mortgage
Paducah, KY
The Branch Sales Manager is responsible for management of the branch Loan Officers, ensuring branch profitability, compliance with DAS processes and regulatory guidelines, and ensuring…
Added 1 min ago
PI
Talent Acquisition Manager
Patrick Industries
Elk River
- $87,500 to $97,500 USD / year
…passionate about delivering high-quality products and exceptional customer service. As a leading solutions provider serving a diverse range of markets across the United States, our…
Added 1 min ago
Dining Services - Manager in Training
Healthcare Services Group, Inc.
BRYSON CITY, NC
Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account! This structured and paid 16-week program will develop you to manage and…
Added 1 min ago
Supervisor, IT Field Services
Emory Healthcare
Atlanta, GA
1.Monitors service delivery to ensure compliance with established service-level agreements (SLAs), key performance indicators (KPIs), and customer service expectations.
Added 2 mins ago
IC
Open Education Programs & Engagement Coordinator
International Center of Photography
New York, NY
- $28.21 to $32.82 USD / hour
Respond to relevant student and instructor inquiries with a high level of professionalism and customer service.
Added 3 mins ago
Aftercare Consultant
Gateway Services Inc
FL
Conduct regular customer visits, strategic business reviews and service consultations.
Added 3 mins ago
C
Facilities Maintenance Tech
Corning
Keller, TX
- $33 to $36 USD / hour
…work orders, coordinates with internal customers and approved service providers, and documents work in the designated maintenance management system. The position supports manufacturing and…
Added 4 mins ago
Shift Manager
Arby's
SALEM, OH
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. You’ll also help team members…
Added 4 mins ago
Account Manager-Personal Protection, Remote (Western and Central Europe)
Arclin
Alpharetta, GA
…closely with Sales, Marketing, Product Management, Technical, Customer Service, and Supply Chain teams across…
Added 4 mins ago
Infrastructure Specialist and Data Analyst
Range USA
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Added 5 mins ago
CE
Store Manager
Claires Essentials LLC
Mankato, MN
- $22 to $25 USD / hour
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 5 mins ago
CE
Assistant Store Manager
Claires Essentials LLC
Louisville, KY
- $15 to $16.5 USD / hour
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 5 mins ago
Real Estate Manager - Mid, Business
Dewberry
UNAVAILABLE, DC
Dewberry is seeking an experienced Real Estate Manager – Mid-Level with a Business Focus to support a high-profile federal client.
Added 5 mins ago
Professional Project Manager - Senior, Furniture
Dewberry
UNAVAILABLE, DC
Assist the Furniture Program Manager in eliciting, evaluating, integrating, and coordinating information between the requestors and the program.
Added 7 mins ago
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Wireless Retail Sales Associate - W2145
OSL Retail Services Inc
WHITEHALL, PA
- $19 USD / hour
Deliver a five-star customer service, finding the perfect solutions for every customer
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Wireless Retail Sales Associate - W2279
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6438 - Assistant Store Manager FT
Hat World Inc.
WEST DES MOINES, IA
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
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Cashier (Duplicate)
Sendik's Food Market
West Bend, WI
The Customer Service Cashier will be responsible for modeling and promoting Sendik’s culture by consistently providing “best in class” service to our guests. The main responsibility as a…
Added 7 mins ago
7200 - Sr Mgr, Warehouse M21GA
Odyssey Logistics & Technology Corporate
Charleston, SC
About the Role. Odyssey Logistics is hiring a Branch Manager to lead our Charleston operation. You will own the operational, financial, and administrative performance of the branch,…
Added 7 mins ago
7200 - Sr Mgr, Warehouse M21GA
Odyssey Logistics & Technology Corporate
Charleston, SC
About the Role. Odyssey Logistics is hiring a Branch Manager to lead our Charleston operation. You will own the operational, financial, and administrative performance of the branch,…
Added 7 mins ago
SALES ASSOCIATE - WELLINGTON
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Wellington, FL
Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back
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CITY HOME
West Palm Beach, FL
Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

DFR

Eligibility Specialist - Case Manager

Franklin, IN, United States

$16.5 USD / hour

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Job details

Pay: $16.5 USD / hour
Apply by: Nov 9, 2027
Experience: 2 years’ experience in a social service environment, state or local government is desired pertaining to employment / training programs
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

THIS POSITION IS LOCATED AT 1771 Thornburg Ln, Franklin, IN 46131

Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance.

Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

Responsibilities

Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients
Verify all information is gathered accurately and meets state policies
Obtain release forms and medical records as needed
Verify income, assets, and other financial / legal documents
Review regulations and program requirements with clients
Utilize automated program to determine eligibility of state assistance programs
Data entry into state database
Respond to all inquiries in a timely manner via phone or email

Qualifications

Highly organized and analytical team player
Previous Case Manager experience is a plus
Strong written and verbal skills
Solid computer skills, Microsoft Office proficiency
Basic math skills
Case management skills
Independent worker who is a self-starter that is reliable and dependable
Strong customer service background with a professional demeanor
Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required
2 years’ experience in a social service environment, state or local government is desired pertaining to employment / training programs
Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply

The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $16.50/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.

If you are looking for a position that could be the start of your career, apply now for immediate consideration.

Physical Requirements:

Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

#INDDFR

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Skills

Gather data
Data entry
Computer skills
Microsoft Office
Case management
Customer service
Counselling
Heavy lifting

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