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Added 6 mins ago
Client Support Associate
Jackson Hewitt - GNA
Northport, AL
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 6 mins ago
Client Support Associate
Jackson Hewitt - GNA
West Point, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 6 mins ago
Client Support Associate
Jackson Hewitt - GNA
Columbus, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 6 mins ago
Client Support Associate
Jackson Hewitt - GNA
Prattville, AL
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 6 mins ago
Client Support Associate
Jackson Hewitt - GNA
Wetumpka, AL
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 6 mins ago
Client Support Associate
Jackson Hewitt - GNA
Starkville, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 6 mins ago
Client Support Associate
Jackson Hewitt - GNA
Aberdeen, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 6 mins ago
Client Support Associate
Jackson Hewitt - GNA
Amory, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 14 mins ago
TO
Retail Part Time Store Associate
The ODP Group
Lake Zurich, IL
- Part-time
As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - GNA
Montgomery, AL
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - GNA
Amory, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - GNA
Aberdeen, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - GNA
Wetumpka, AL
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - GNA
Prattville, AL
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - GNA
Columbus, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - GNA
West Point, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - GNA
Starkville, MS
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - GNA
Northport, AL
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 19 mins ago
AP
Certified Recovery Specialist (CRS)
Alleghany Pyramid Healthcare
Pittsburgh, PA
- $17 USD / hour
Added 20 mins ago
Litigation Associate Attorney
GPAC
Pittsburgh, PA
Collaborate with attorneys across practice groups on case strategy and client service
Added 42 mins ago
Senior Tax Associate
Cynch AI
Remote, United States
At Aardvark Tax Advisors, the client comes first. We’re a full-service tax, accounting, and advisory firm serving small businesses and entrepreneurs. Our people are uniquely enabled to…
Added 42 mins ago
Senior Tax Associate
Cynch AI
Remote, United States
At Aardvark Tax Advisors, the client comes first. We’re a full-service tax, accounting, and advisory firm serving small businesses and entrepreneurs. Our people are uniquely enabled to…
Added 42 mins ago
Senior Tax Associate
Cynch AI
Remote, United States
At Aardvark Tax Advisors, the client comes first. We’re a full-service tax, accounting, and advisory firm serving small businesses and entrepreneurs. Our people are uniquely enabled to…
Added 42 mins ago
Senior Tax Associate
Cynch AI
Remote, United States
At Aardvark Tax Advisors, the client comes first. We’re a full-service tax, accounting, and advisory firm serving small businesses and entrepreneurs. Our people are uniquely enabled to…
Added 42 mins ago
CA
Bookkeeper
Cynch AI
Remote, United States
- $55,000 to $75,000 USD / year
At Aardvark Tax Advisors, the client comes first. We’re a full-service tax, accounting, and advisory firm serving small businesses and entrepreneurs. Our people are uniquely enabled to…

Closed listing

DFR

Eligibility Specialist - Case Manager

Jeffersonville, IN, United States

$18 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $18 USD / hour
Closing date: Nov 2, 2027
Experience: 2 years’ experience in a social service environment, state or local government is desired pertaining to employment / training programs
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Overview

THIS POSITION IS LOCATED IN JEFFERSONVILLE, INDIANA

Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance.

Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

Responsibilities

Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients
Verify all information is gathered accurately and meets state policies
Obtain release forms and medical records as needed
Verify income, assets, and other financial / legal documents
Review regulations and program requirements with clients
Utilize automated program to determine eligibility of state assistance programs
Data entry into state database
Respond to all inquiries in a timely manner via phone or email

Qualifications

Highly organized and analytical team player
Previous Case Manager experience is a plus
Strong written and verbal skills
Solid computer skills, Microsoft Office proficiency
Basic math skills
Case management skills
Independent worker who is a self-starter that is reliable and dependable
Strong customer service background with a professional demeanor
Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required
2 years’ experience in a social service environment, state or local government is desired pertaining to employment / training programs
Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply

The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $18.00/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM

If you are looking for a position that could be the start of your career, apply now for immediate consideration.

Physical Requirements:

Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

#INDDFR

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