VP, Quality

Dexter Magnetic Technologies supplies specialized magnetic solutions and components to demanding applications in the medical, aerospace, defense, semiconductor manufacturing, oil and gas, and industrial end markets. Dexter’s engineers solve complex customer problems with innovative solutions, winning business based on quality, customer support, and application engineering expertise.

For more information on Dexter Magnetic Technologies, please visit: https://www.dextermag.com/.

Job Summary

The Division VP of Quality is the senior Quality executive for the Division and is responsible for establishing and executing the Division’s Quality strategy, systems, standards, and culture.

This position provides strategic leadership to ensure the Division consistently delivers safe, reliable, compliant, and high-quality products and services that meet or exceed customer expectations while supporting the company’s growth, profitability, and operational objectives.

The role partners closely with Division leaders across Operations, Engineering, Supply Chain, Commercial, Finance, and Human Resources to establish a culture of accountability, continuous improvement, prevention, and customer excellence.

This position also serves as the subject matter expert for the enterprise-wide Permag Quality Management System and related regulatory and certification requirements, including ISO 9001, AS9100, ISO 13485, ITAR, and other applicable customer, industry, and regulatory requirements. In this capacity this position supports and coordinates quality systems activities at sites across the entire Permag enterprise.

Major Responsibilities - reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Division Functions

Customer Quality & Strategic Relationships

• Establish a customer-focused Quality culture throughout the Division.
• Provide leadership for significant customer quality issues, escalations, complaints, corrective actions, and recovery plans in the Division.
• Partner with Commercial and Operations leadership to protect and strengthen key customer relationships.
• Identify systemic customer quality trends and ensure corrective actions address root causes rather than symptoms.
• Support these activities outside the Division upon request.

Operational Quality & Continuous Improvement

• Drive measurable improvements in first-pass yield, scrap, rework, nonconforming material, customer complaints, warranty/returns, CAPA effectiveness, and cost of poor quality.
• Establish Division Quality KPIs and performance expectations.
• Partner with Operations and Engineering to eliminate systemic process variation and improve manufacturing capability.
• Champion prevention-based Quality and continuous improvement methodologies throughout the Division
• Support these activities outside the Division upon request.

Quality Organization & Talent

• Build, lead, and develop a high-performing Division Quality organization.
• Establish organizational structure, roles, competencies, and succession plans necessary to support the Division’s current operations and future growth.
• Develop Quality leaders and technical talent through coaching, mentoring, and targeted development.
• Establish clear accountability and performance expectations across the Quality organization.
• Support these activities outside the Division upon request.

Risk Management

• Identify and proactively manage Division Quality risks that could impact customers, operations, financial performance, reputation, or business continuity.
• Establish escalation protocols for significant Quality risks and provide leadership with timely visibility and recommendations.
• Partner with leadership to assess Quality risks associated with new customers, products, technologies, suppliers, facilities, and acquisitions.
• Support these activities outside the Division upon request.

New Product & Business Growth

• Ensure Quality is embedded into new product development, design transfer, manufacturing process development, and launch activities.
• Partner with Engineering and Operations to establish appropriate quality controls prior to production launch.
• Provide Quality leadership and due diligence support for acquisitions, integrations, new facilities, and significant business expansion.
• Support these activities outside the Division upon request.

Leadership & Governance

• Serve as a member of the Division leadership team and provide insight regarding Quality performance, risks, trends, and opportunities.
• Establish regular Quality performance reviews with executive and site leadership.
• Present enterprise Quality performance, significant risks, customer issues, and strategic initiatives to Division and upon request to executive leadership and the Board of Directors.
• Influence organizational decisions through data-driven analysis, sound business judgment, and a strong understanding of customer and operational requirements.
• Support these activities outside the Division upon request.

Permag Enterprise Functions

Enterprise Quality Strategy

• Coordinate the development and execution of Permag’s long-term Quality strategy aligned with business objectives, growth plans, customer requirements, and operational priorities.
• Coordinate the establishment of enterprise-wide Quality objectives, policies, standards, KPIs, and governance.
• Provide input into strategic planning, capital investment, new product development, operational expansion, and business growth initiatives relative to the Quality Function.

Quality Management Systems

• Ensure coordination of Permag’s Quality Management Systems across all locations.
• Coordinate consistent enterprise-wide processes for audits, CAPA, nonconforming material, corrective action, change control, document control, and quality risk management.
• Maintain organizational readiness for customer, regulatory, and third-party audits.
• Serve as the executive authority for and quality-related regulatory actions.

Other duties and projects assigned.

Qualifications

Education, Experience & Certifications

• Bachelor’s degree in Engineering required; advanced degree preferred.
• 15+ years of progressive experience in Quality within a complex manufacturing environment.
• Significant experience leading Quality organizations across multiple manufacturing sites and/or business units.
• Demonstrated experience developing and executing enterprise-wide Quality strategies.
• Extensive experience with ISO 9001, AS9100, ISO 13485, and applicable regulatory/customer requirements.
• Experience with ITAR and export-control compliance preferred.
• Lead Auditor certification strongly preferred.
• Demonstrated experience working directly with executive leadership and major customers.
• Experience leading organizational transformation, continuous improvement, and cultural change.
• This position may require access to ITAR-controlled technical data and services. As such, all applicants must be U.S. persons, as defined by ITAR, to be considered for this role. A U.S. person is a U.S. citizen, lawful permanent resident, or individual with protected status under U.S. immigration laws. Applicants who do not meet these criteria will not be considered for the position

Salary Range: $220,000-$235,000 + bonus

We offer a comprehensive benefits package, including Medical/Rx, Dental, Vision, Flexible Spending Accounts, Basic Life/AD&D (includes coverage for dependents 100% Company paid), Short-Term Disability, Long-Term Disability (100% Company paid), Supplemental Life/AD&D, 401(k) with Company match, tuition assistance after 1 year, paid time off, and 11 paid holidays.