Jobs in the United States

25+ jobs

Save this search

Added just now
Market Development Manager Polymers
Anton Paar
Remote, United States
…business opportunities, and a professional who can navigate complex…
Added just now
Assistant Vice President - Mass Tort and Complex Casualty
AIG Claims, Inc.
Philadelphia, PA · Atlanta, GA
In Complex Casualty Claims, we strive to live AIG’s corporate values: Take Ownership, Set the Standard, Win Together, Be an Ally, Do What’s Right. At AIG, we are committed to creating a…
Added 1 min ago
Sr. Specialist, Project Management - Chemistry Manufacturing & Controls (CMC) (Hybrid)
Merck Sharp & Dohme LLC
NJ · PA
The CMC Integrated Project Management (CIPM) Senior Specialist, Project Manager, is a core member of Development and Commercialization Teams (DCTs), partnering with team leads to develop…
Added 1 min ago
IG
Product Planning Manager
Insight Global
Austin, TX
- From $64 USD / hour
We are seeking an experienced Planning Product Manager to support the discovery, feasibility, and definition of new Unified Communications and video experiences. This individual will work…
Added 1 min ago
IG
Technical Project Manager IV
Insight Global
Remote, United States
- From $67 USD / hour
Insight Global is seeking a technical project manager that has technical/implementation experience supporting integrated execution across CAR's Data Acquisition, MedeAnalytics/vendor, and…
Added 2 mins ago
Materials Buyer
Trace-A-Matic Corporation
Brookfield, WI
…and professionally. Our mission is to deliver excellence in complex precision-machined components while exceeding customer…
Added 3 mins ago
Material Planner Scheduler III
Technology Service Corporation
Huntsville, AL
The ideal candidate will act as a key liaison between Procurement, Production, and Program Management Teams, providing leadership and expertise to support the successful execution of…
Added 3 mins ago
Manager, Transformation Learning and Engagement
Digi-Key Corporation
Bloomington, MN · Thief River Falls, MN
The Manager, Transformation Learning and Engagement leads the workforce enablement and learning strategy for enterprise transformation initiatives. This role ensures employees, managers,…
Added 3 mins ago
Facility Management Support
NIKA TECHNOLOGIES, INC.
Falls Church, VA
…with value and expertise to ensure operational readiness for complex and mission-critical facilities. NIKA benefits include PTO, holidays, medical/dental/vision insurance, 401k matching,…
Added 4 mins ago
IC
Full Stack Software Engineer | Las Vegas, NV| Remote
IMEG Consultants Corp.
Las Vegas, NV · St. Louis, MO · Kansas City, MO · Rock Island, IL · Phoenix, AZ · Naperville, IL · Cincinnati, OH · Indianapolis, IN · Des Moines, IA
- $115,000 to $120,000 USD / year
Assist the Development Manager with software design and coding activities
Added 4 mins ago
Construction Inspector III
Michael Baker International
Louisville, KY
…design, planning, architectural, environmental, construction and program management, has been solving some of the world’s most complex infrastructure challenges for more than 85 years with…
Added 4 mins ago
SI
Program Manager, West Market Unit
SAP IT Business Systeme
Newport Beach, CA
- $173,000 to $294,100 USD / year
Ability to manage complex contractual constructs, program financials - including forecasting and revenue tracking - and competing delivery priorities across enterprise-scale engagements
Added 4 mins ago
SI
Program Manager, West Market Unit
SAP IT Business Systeme
Tempe, AZ
- $189,300 to $321,900 USD / year
Ability to manage complex contractual constructs, program financials - including forecasting and revenue tracking - and competing delivery priorities across enterprise-scale engagements
Added 4 mins ago
SI
Program Manager, West Market Unit
SAP IT Business Systeme
Bellevue, WA
- $189,300 to $321,900 USD / year
Ability to manage complex contractual constructs, program financials - including forecasting and revenue tracking - and competing delivery priorities across enterprise-scale engagements
Added 4 mins ago
SI
Program Manager, West Market Unit
SAP IT Business Systeme
Bellevue, WA
- $189,300 to $321,900 USD / year
Ability to manage complex contractual constructs, program financials - including forecasting and revenue tracking - and competing delivery priorities across enterprise-scale engagements
Added 4 mins ago
SI
Program Manager, West Market Unit
SAP IT Business Systeme
Palo Alto, CA
- $189,300 to $321,900 USD / year
Ability to manage complex contractual constructs, program financials - including forecasting and revenue tracking - and competing delivery priorities across enterprise-scale engagements
Added 4 mins ago
SI
Program Manager, West Market Unit
SAP IT Business Systeme
Newport Beach, CA
- $173,000 to $294,100 USD / year
Ability to manage complex contractual constructs, program financials - including forecasting and revenue tracking - and competing delivery priorities across enterprise-scale engagements
Added 4 mins ago
SI
Program Manager, West Market Unit
SAP IT Business Systeme
Tempe, AZ
- $173,000 to $294,100 USD / year
Ability to manage complex contractual constructs, program financials - including forecasting and revenue tracking - and competing delivery priorities across enterprise-scale engagements
Added 4 mins ago
SO
Pre-Professional Trainee
State of Connecticut, Department of Administrative Services
Wethersfield, CT
- $50,815 to $86,709 USD / year
The Pre-Professional Trainee (PPT) with promotional opportunity of Motor Vehicle Analyst position will be assisting the Program Coordinator and Division Manager in Driver Services.…
Added 4 mins ago
Loyalty Marketing & Analytics Manager
Mohegan Sun
Uncasville, CT
…capture, analyze, and optimize data within the Momentum loyalty program. This role evaluates program performance, guest engagement, member value, and cross-property participation through…
Added 4 mins ago
Transportation Engineer Trainee
State of Connecticut, Department of Administrative Services
Newington, CT
…Engineer) and Transportation Supervising Engineer (Project Manager) with additional…
Added 4 mins ago
Risk Manager
Nautilus Solar Energy
Remote, United States
The Risk Manager is responsible for developing, implementing, and overseeing the company's insurance, risk management, and loss mitigation programs across a national portfolio of operating…
Added 4 mins ago
RN
Forrest General Hospital
Hattiesburg, MS
The Surgery staff nurse reports to the Patient Care Coordinator and the Patient Care Manager of Surgery. Surgery staff nurses must be detail-oriented, flexible, able to juggle multiple…
Added 4 mins ago
Sr Administrative Assistant- Surgery COE
Children's Hospital
United States
Address issues in accordance with priorities, policies, commitments, and program goals of the manager.
Added 4 mins ago
Program Management Advisor/Clinical Program Advisor - Express Scripts (Supply Chain)
The Cigna Group
Bloomfield, CT
Program Management Advisor-Supply Chain/Formulary Consulting

Devoted Health Services, Inc

Senior Manager, Workforce Management

Remote, United States

$110,000 to $130,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $110,000 to $130,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

A bit about this role:

Within the Member Experience Operations team, the Workforce Management function is responsible for ensuring operating teams are staffed to deliver on the world-class service Devoted is known for. Our focus is on delivering on Devoted’s promise to “treat members like family” by ensuring each team has the right support each day to serve our members and patients, and on making Devoted a welcoming and sustainable place to work.

That’s where you come in. The Senior Manager for Workforce Management will play a crucial role in building, overseeing, and optimizing workforce planning and operations.

This role requires a strategic thinker with exceptional analytical skills, a deep understanding of workforce planning principles, and the ability to create, implement and manage workforce management systems and processes effectively. You will be responsible for growing the impact of the Workforce Management team by identifying and leading cross-functional people, process, and product initiatives.

Your Responsibilities and Impact will include:

Build WFM from the ground up: Design and implement workforce management systems from scratch (i.e.:, create scheduling models, capacity plans, and staffing ratios for clinical teams). Establish SOPs, playbooks, and governance.
Translate strategy into workflows: Turn high-level goals into operational processes (i.e.: adjust staffing coverage, redesign shift structures). Lead discussions to identify gaps and implement solutions.
Own forecasting & capacity planning: Use historical data to forecast demand, build staffing models, and align resources to meet targets. Define and track KPIs like utilization, coverage gaps, and forecast accuracy.
Be data driven: Analyze trends (things like rising handle time, increased no-shows), build dashboards (Google Sheets or BI tools like Looker, or analytical tools like Cortex and SQL), and present clear recommendations to leadership
Drive daily operations in real time: Monitor intraday performance (i.e.: SLA attainment, AHT, shrinkage). Make real-time adjustments to ensure service levels and appointment completion targets are met.
Own SLA & performance outcomes: Ensure operational goals are consistently hit (i.e.: 95% of appointments completed on time, <X min wait time). Build systems to track and report daily/weekly/monthly performance.
Act as cross functionally: Partner with operations, finance, and clinical leadership to align staffing with budget and care delivery needs. Serve as the go-to for WFM questions and escalations.
Continuously improve systems: Use feedback loops (frontline input + performance data) to refine processes over time (i.e:., improve scheduling logic, adjust forecasting models as demand patterns change)

Required skills and experience:

Operational Leadership: 5+ years driving and leading high-impact operational initiatives and scaling complex processes, ideally in fast-paced startup environments.
Startup Mindset: Transparent, adaptable, and comfortable operating in dynamic, rapidly changing conditions
People-First Leadership: Approaches leadership of every project with empathy and respect; a dedicated collaborator who ensures operational outcomes prioritize the well-being of the team and the success of the customer.
Execution & Ownership: A proven cross-functional leader who balances a 'get-it-done' spirit with refined poise; draws on extensive experience to navigate project lifecycles with intuitive foresight and a collaborative touch
Data-Driven: Demonstrates technical aptitude with operational systems (like workforce management systems), analytics (i.e.:, Google Sheets, SQL is a strong plus), and collaborating across operations, finance, and data teams. Leveraging AI to dig into data.
Collaborative Influence: A "bridge-builder" who leads through influence rather than authority; demonstrates deep empathy and respect while aligning diverse stakeholders toward collective customer success.

Desired skills and experience:

Ability to self-serve data with SQL queries
Previous health care experience
Lean Six Sigma training a huge plus

Salary Range: $110,000 - $130,000 / year

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
Parental leave program
401K program
And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who share our values, embrace change and advancement, and are enthusiastic about where we're going - all the while bringing their own unique qualities, experiences, and expertise, in hopes of further changing the healthcare experience.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Apply About employer

More about this job

Skills

Analytical skills
Scheduling
Forecasting
Meet commitments
Google Sheets
Looker
SQL
Leadership
Adaptability
Lean manufacturing

Report this job