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Added 5 mins ago
Process Engineer (Food Manufacturing)
Conagra Brands
Rensselaer, IN
Reporting to the Plant Manager at our Rensselaer, IN manufacturing facility, you will be a key driver of innovation and continuous improvement. You will lead Daily Management Systems (DMS),…
Added 5 mins ago
W
(USA) Area Manager - Systems (Fashion, Import, Jewelry, Print Solutions, Regional, WM.com)
Walmart
Greenfield, IN
- $65,500 to $98,000 USD / year
…subject to change and may be subject to a specific plan or program…
Added 5 mins ago
FLOATING RETAIL MANAGER - ORLANDO, FL
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Fort Wayne, IN
…services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create…
Added 6 mins ago
Pharmacy Technician Refill Authorization
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Added 6 mins ago
Senior Coronary District Manager - Central North
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Indianapolis, IN
…healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing…
Added 6 mins ago
Product Manager - Technical
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Added 6 mins ago
Study Design Lead – Clinical Research , Central Labs Services
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…providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and…
Added 6 mins ago
C
Regional Maintenance Manager
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Indianapolis, IN
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 6 mins ago
Field Specialist I, Advanced CIP
Ricoh Americas Corporation
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Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager.
Added 6 mins ago
Registered Nurse Manager Pediatric Trauma Care Program
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Specialty: Clinical Programs Pediatric Trauma Care Program
Added 6 mins ago
Buyer I or II
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Indianapolis, IN
Develops close working relationship with aligned category manager(s) to identify and implement cost, quality, and supply continuity improvements.
Added 6 mins ago
C
Facets Product Consultant - Manager
Cognizant
Indianapolis, IN
- $113,000 to $130,000 USD / year
Partner with business, product, IT, and integration teams to integrate Facets capabilities with existing systems and resolve cross-functional dependencies.
Added 6 mins ago
Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Indianapolis, IN
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
Added 6 mins ago
Senior Audit Manager - Jeffersonville Area
State of Indiana
Jeffersonville, IN
The Senior Audit Manager provides high level leadership in planning, executing, and overseeing financial statement audits for governmental entities across Indiana. This position ensures all…
Added 6 mins ago
Senior Audit Manager - Bloomington Area
State of Indiana
Bloomington, IN
The Senior Audit Manager provides high level leadership in planning, executing, and overseeing financial statement audits for governmental entities across Indiana. This position ensures all…
Added 6 mins ago
Senior Audit Manager - Terre Haute Area
State of Indiana
Terre Haute, IN
The Senior Audit Manager provides high level leadership in planning, executing, and overseeing financial statement audits for governmental entities across Indiana. This position ensures all…
Added 6 mins ago
Senior Audit Manager - South Bend Area
State of Indiana
South Bend, IN
The Senior Audit Manager provides high level leadership in planning, executing, and overseeing financial statement audits for governmental entities across Indiana. This position ensures all…
Added 6 mins ago
Senior Audit Manager - Evansville Area
State of Indiana
Evansville, IN
The Senior Audit Manager provides high level leadership in planning, executing, and overseeing financial statement audits for governmental entities across Indiana. This position ensures all…
Added 6 mins ago
IT Director
State of Indiana
Indianapolis, IN
The IT Director manages all information systems, technologies, and activities for DCS. You will also collaborate with the Indiana Office of Technology to ensure DCS systems are…
Added 10 mins ago
Chief People Officer
Dept Behavioral Health/Develop
Chesapeake, VA
…compliance, classification & compensation management, benefit program administration as well as federal and state employment…
Added 20 mins ago
Registered Nurse Surgery Center
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Mobile, AL
Inspects operation of all facility operating systems, including temperature checks in appropriate areas and physical structure of the facility and reports any issues to the Facility Manager.
Added 20 mins ago
First Line Electrical Engineering Manager
The Boeing Company
Huntsville, AL
Boeing Defense, Space & Security (BDS) is searching for a dynamic First Line Electrical Engineering Manager to join our cutting-edge team in Huntsville, AL . In this pivotal role, you'll…
Added 20 mins ago
Senior Director, Plant Manager – Missile Integration & Electronics
Leidos
Huntsville, AL
The Plant Manager is responsible for the overall leadership, performance, and operational effectiveness of a manufacturing facility supporting missile integration and test operations and…
Added 20 mins ago
Sentinel Specialty Systems Engineering SSE Supplier Validation Section Manager 2
Northrop Grumman
Huntsville, AL
Northrop Grumman Defense Systems is seeking to hire a Specialty Systems Engineering Manager 2. This position will be located in Huntsville, AL. This role may offer a competitive relocation…
Added 20 mins ago
Principal Material Project Manager
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It’s Monday morning in Huntsville. A long-lead component is slipping, a supplier is quiet, and the program manager needs an answer before the next status review. The schedule is tight, the…

Devoted Health Services, Inc

Manager, Workforce Management

Remote, United States

$73,000 to $97,786 USD / year

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Job details

Pay: $73,000 to $97,786 USD / year
Experience: Operational Experience: 3+ years in workforce management, operations, or a related analytical role, ideally in a fast-paced startup environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

A bit about this role:

Within the Member Experience Operations team, the Workforce Management function is responsible for ensuring operating teams are staffed to deliver on the world-class service Devoted is known for. Our focus is on delivering on Devoted’s promise to “treat members like family” by ensuring each team has the right support each day to serve our members and patients, and on making Devoted a welcoming and sustainable place to work.

That’s where you come in. The Manager for Workforce Management will play a crucial role in building, overseeing, and optimizing workforce planning and operations.

This role is a great fit for someone who is analytical, hands-on, and energized by building practical solutions in a fast-moving environment. You'll work closely with WFM and operations leadership to put workforce management systems and processes in place, and you'll be the person who makes sure they actually run well every day.

Your Responsibilities and Impact will include:

Own scheduling and capacity for teams: set the approach for how staff supply is matched to member demand across teams. Make sure the right staff are in the right places to meet access and budget targets.
Oversee daily capacity health: review supply and demand everyday. Step in to help the team respond quickly when the day doesn’t go to plan. Make decisions around how to recover from supply deficits.
Drive daily operations in real time: Monitor intraday performance (i.e.: SLA attainment, AHT, shrinkage). Make real-time adjustments to ensure service levels and appointment completion targets are met.
Maintain accurate schedules: own the processes and systems that keep schedules and calendars accurate as availability changes. That includes time off, non-clinical time, weekend coverage, and other schedule changes. Balance employee needs with coverage impact, partnering with people leaders on time-off decisions. Manage PTO approval process.
Lead capacity planning and oversight: track staffing against plan and flag early when supply won’t support targets. Act as a key input to Operations and Finance on hiring, backfill, and budget decisions.
Help build scalable processes: create SOPs and playbooks so processes are repeatable as we grow. Look for opportunities to improve tools, workflows, and scheduling products, and partner with product and data teams to bring them to life.
Work cross functionally: partner with Operations, Finance, Training, and clinical leadership to align staffing with budget and care delivery needs. Serve as the go-to leader for workforce management questions.

Required skills and experience:

Operational Experience: 3+ years in workforce management, operations, or a related analytical role, ideally in a fast-paced startup environment.
Startup Mindset: Transparent, adaptable, and comfortable operating in dynamic, rapidly changing conditions.
Systems Thinker: someone who can build out sustainable systems by which we operate
People-First Approach: Approaches every project with empathy and respect; a dedicated collaborator who ensures operational outcomes prioritize the well-being of the team and the success of the customer.
Execution & Ownership: Reliable end-to-end owner with a 'get-it-done' spirit; sees projects through, communicates clearly on status, and asks for help when it's needed.
Data-Driven: Comfortable with operational systems (like workforce management systems) and analytics (i.e.: strong Google Sheets skills required, SQL a strong plus). Works well with operations, finance, and data partners. Leveraging AI to dig into data.
Collaborative: Builds strong working relationships across teams and communicates clearly with stakeholders at different levels.

Desired skills and experience:

Ability to self-serve data with SQL queries
Previous health care experience
Lean Six Sigma training a plus

Salary: $73,000 - $97,786 / year

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
Parental leave program
401K program
And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who share our values, embrace change and advancement, and are enthusiastic about where we're going - all the while bringing their own unique qualities, experiences, and expertise, in hopes of further changing the healthcare experience.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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More about this job

Skills

Leadership
Scheduling
Adaptability
Google Sheets
SQL
Lean manufacturing

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