Company Description SpectrumJob Description
JOB SUMMARY
The Charter Communications Aviation Flight Attendant is responsible for providing the highest levels of cabin safety and service to Charter Communications executives, clients and guests who are traveling on board Charter Communications aircraft. The primary role of a Flight Attendant is to ensure the safety of the passengers. This role reports administratively to the Lead Flight Attendant and functionally to the aircraft Captain for all assigned trips
MAJOR DUTIES AND RESPONSIBILITIES
Responsible for delivering the highest levels of passenger safety, as well as in-flight VIP-level service and support
Work in accordance with the Flight Operations Manual (FOM), FAA, ICAO Regulations and all Flight Attendant process documents
Responsible for aircraft cabin safety assurance, cabin preparation, catering, in-flight cabin service, cabin productivity and entertainment systems, post-flight duties and Commissary upkeep
Use superior judgment to ensure a safe and efficient cabin environment during all phases of flight and maintains a high level of professional conduct, decorum, and appearance
Act as the flight crew point person in the cabin in the event of an aircraft emergency and effectively coordinates the plan with fellow flight crew members
Participate in pre-flight briefing/flight risk analysis and post-trip review
Ensure that all risk mitigation relating to the cabin are conducted
Ensure that the FOM required Safety Briefing is provided to all passengers
Ensure proper operation of aircraft emergency, galley, and cabin equipment
Plan menus, procure supplies, and provide first class food & beverage service
Maintain a clean, neat, and orderly cabin environment during and post the flight
For international flights prepare all requisite declarations for alcohol and other controlled substances as required by foreign governments
Ensure that Customs Declarations are properly completed by passengers and submitted to the trip
Management of aircraft Commissary including purchasing of cabin stocks (including consumables, snacks, beverages, alcohol, wine, paper products, OTC & prescription medications, household items, etc.)
Inventory control of Commissary (including stocking levels and reorder points) and ensures stock rotation
Purchase of cabin entertainment media
Management of cabin furnishings including dry cleaning of all linen and bedding items, laundry/starch, ironing of linens, dish towels, etc.
Actively involved in the development and deployment of the SMS
Update Passenger Profiles to ensure continuity of superior service
Awareness of developments in business aviation Flight Attendant industry
Other duties as assigned
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge Ability to read, write, speak and understand English Familiarity with applicable FAA, FOM, and ICAO Rules & Regulations Familiar with SMS processes, including Risk Analysis and Mitigation Current flight attendant safety training and medical training certificates Industry involvement and awareness of flight attendant best-practices Strong customer service and interpersonal skills Able to handle pressure in stressful situations Works independently and is equally effective in working with others Excellent verbal and written communication skills Excellent communication and interpersonal skills Strong problem-solving skills Able to perform basic math calculations accurately Familiar with Microsoft Office Suite, iPad, and related software applications Knowledge of all cabin, traveler productivity and entertainment systems which includes all emergency equipment Able to work Holidays, weekend, nights, and extended hours when required Able to work on ‘reserve’ status when required Maintains a valid US Passport with appropriate visas
Education Associates degree or equivalent FAR Part 91 flight operations experience (as determined by the Lead Flight Attendant) required. Bachelor’s degree preferred.
Related Work Experience 2-4 years of Experience in an executive flight attendant role
WORKING CONDITIONS
Office environment