Support Coordinator, RN

JOIN OUR TEAM!

WORK LOCATION: IN -PERSON

We’re looking for a talented and motivated Support Coordinator (RN) to join our innovative team. We need an expert problem-solver to design and execute person-centered care plans, establish strategic health goals, and link clients to community resources. Exceptional communication skills for collaborating with families and physicians, alongside a commitment to precise, timely documentation, are essential for success in this role.

The Benefits of Joining Our Team - We Offer:

• Comprehensive Health Coverage - including medical, dental, and vision
• Generous Paid Time Off
• Support Culture - A collaborative and inclusive environment where your ideas are valued!

Requirements

Other Essential Duties and Expectations:

• Conducts face-face assessments/reassessments from a clinical perspective on designated assigned cases.
• Obtain medical history and document pertinent clinical information from participants related to their medical diagnoses and assessment findings.
• Utilizing assessment, develops a plan of care directed by the client (Person Centered Care Planning).
• Monitor participants for conditional changes associated with their physical and mental health well-being.
• Preforms monthly medication reconciliations.
• Develops and completes care plans and other required documents. Reviews and modifies care plans as directed by the client / caregiver during the reassessment and obtains the clients signature of approval.
• Maintains regular, ongoing contact with clients, caregivers, physicians and service providers listed on service plan through home visits and phone calls.
• Educates clients, caregiver and service providers regarding the roles and responsibilities of each party, assuring that services are provided as documented in the care plan.
• Conducts Nursing Facility Level of Care assessment as required.
• Continues to evaluate the appropriateness of the service plan, adjusting it as needed.
• Monitors client progress in relation to goals and objectives listed in the care plan.
• Interfaces with community resources needed to support client.
• Collaborates with peers (RN or SW) in coordinating services.
• Produces timely and accurate commuter entry reports.
• Maintains client confidentiality.
• Participates in training, supervisory meetings, in-services and continuing education opportunities.
• Abides by DAAA’s and Waiver Codes of Ethics.
• Participates in other duties as assigned.
• Computer literate: Word, Excel, Outlook.
• Excellent communication skills, written and verbal.
• Current Michigan driver’s license and access to a car.
• Ability to analyze and problem solve.

Education and Licensure:

Must possess a Registered Nurse license in the State of Michigan.

Experience:

• Two-three years of experience completing intakes, pre-screening, and/or assessments, preferably in a healthcare or human service setting serving the elderly and/or disabled population.
• Knowledge of Medicaid and Medicare regulations.
• Ability to complete assessments using computerized screening tools.
• Excellent Customer Service skills and ability to de-escalate callers.
• Bilingual strongly preferred.

Available Shifts:

• Monday - Friday, 8:30 AM- 5:00 PM
• Monday - Friday, 12:00 PM - 8:00 PM

Regular overtime is required based on operational needs.