IT Support Specialist - CAD Systems

Title: IT Support Specialist (CAD Systems) Location: Indianapolis, IN (On-site) Type: Full-Time Industry: Civil Engineering / Infrastructure

OVERVIEW

A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support - no CAD design or drafting required.

You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.

KEY RESPONSIBILITIES

• Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads)
• Manage updates, patches, configurations, and CAD standards
• Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues
• Act as a primary technical contact for Autodesk and Bentley support
• Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)
• Partner with infrastructure teams to optimize workstation and virtual environments
• Identify opportunities for automation and process improvements

QUALIFICATIONS

REQUIRED

• 1–3 years of experience in IT support, CAD systems administration, or software deployment
• Hands-on experience with Autodesk and Bentley platforms
• Strong Windows OS, networking, and troubleshooting skills
• Experience supporting CAD environments in virtual or hybrid infrastructures

PREFERRED

• Experience with ProjectWise, Autodesk Docs, or BIM 360
• Scripting or automation experience (PowerShell, Python, batch)
• Relevant certifications (Autodesk, Bentley, CompTIA)

WHY CONSIDER THIS ROLE

• Support high-impact infrastructure projects
• Work across both Autodesk and Bentley ecosystems
• Stable organization with strong investment in technology and people
• Competitive compensation, benefits, and long-term growth opportunities