Remote jobs in the United States

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Added 3 mins ago
Senior Data Engineer
Allstate Insurance Co.
Remote, United States
As a Senior Data Engineer, you will design, build, and support high-quality data solutions and pipelines using modern engineering practices and tools. In this role, you will partner closely…
Added 12 mins ago
Senior/Staff Full Stack Software Engineer
Trase Systems
Remote, United States
As a Senior or Staff Full Stack Software Engineer at Trase, you will build and support software for Red Cell Federal (RCF), Red Cell Partners (RCP), and RCP incubations and portfolio…
Added 16 mins ago
AC
Accenture Construct - Regional Construction Manager, ANS
Accenture Construct
Remote, United States
- $150,000 to $175,000 USD / year
You’ll support Owner’s Site Management teams during project implementation, including helping Site Managers maintain sufficient internal and external staffing and monitoring project-related…
Added 19 mins ago
Senior Software Engineer
C.H. Robinson Shared Services, Inc.
Remote, United States
C.H Robinson is seeking a Senior Software Engineer on our Book-It-Now/Digital Negotiator Costing team where you will collaborate with our data science teams to costing automation and…
Added 29 mins ago
Manager, Software Engineering (Sales Technology)
Remote, United States
…deep connections to the academic community, and a focus on implementation, we go where the science leads, and continue to pursue new insights, both large and small, that can benefit our…
Added 44 mins ago
Senior/Staff Full Stack Software Engineer
Red Cell Partners
Remote, United States
As a Senior or Staff Full Stack Software Engineer at Trase, you will build and support software for Red Cell Federal (RCF), Red Cell Partners (RCP), and RCP incubations and portfolio…
Added 52 mins ago
Systems Engineers SME – TS/SCI
Xcelerate Solutions
Remote, United States
Xcelerate Solutions is currently seeking a SME Systems Engineer for this effort will be responsible for building, maintaining, and providing guidance for integration with hosting…
Added 52 mins ago
Software Developer SME (Artifact Management & Secure Development Specialist) – TS/SCI
Xcelerate Solutions
Remote, United States
Software Engineer SME (Artifact Management & Secure Development Specialist) – TS/SCI
Added 56 mins ago
Senior Customer Success Engineer
Copeland Cold Chain LP
Remote, United States
We are looking for an experienced Senior Customer Success Engineer to support our B2B clients, including partners and end customers. Your responsibilities include:
Added 59 mins ago
TV
Software Engineer, Platform Team
The Voleon Group
Remote, United States
- $235,000 to $300,000 USD / year
As a Software Engineer on the Software Platform team, you will design and evolve the distributed systems that power research and trading workflows across on-premises and cloud environments.…
Added 1 hour ago
Senior Data Engineer
Allstate
Remote, United States
As a Senior Data Engineer, you will design, build, and support high-quality data solutions and pipelines using modern engineering practices and tools. In this role, you will partner closely…
Added 1 hour ago
Telecom Engineer IV
Ryder Truck Rental, Inc. (Employer-Payroll)
Remote, United States
The Telecom Engineer IV will provide Tier 3 and 4 support, engineering / design, testing and deployment in all areas of responsibility of the Enterprise Voice Team; Voice Facilities, UCaaS…
Added 1 hour ago
Senior Software Engineer (Node)
Evry Health
Remote, United States
The Senior Node Software Engineer is a technically senior, backend-focused individual contributor leading the Node sub-team's technical direction, architecture decisions, and code quality…
Added 1 hour ago
OP
Sr Environmental Engineer
Onterris Payroll, LLC
Remote, United States
- $120,000 to $175,000 USD / year
…documents, providing technical review, supporting remedial implementation, and serving as a lead engineer on complex projects. The position offers a blend of independent technical work,…
Added 1 hour ago
Senior Data Architect
Datavail Corporation
Remote, United States
Added 1 hour ago
Data Center Power Generation and Microgrids Engineer
Anthropic
Remote, United States
As a Data Center Power Generation & Microgrids Engineer, you'll own the behind-the-meter generation and storage architecture for Anthropic's data center portfolio. That means the on-site…
Added 1 hour ago
TV
Software Engineer, Platform Team
The Voleon Group
Remote, United States
- $235,000 to $300,000 USD / year
As a Software Engineer on the Software Platform team, you will design and evolve the distributed systems that power research and trading workflows across on-premises and cloud environments.…
Added 2 hours ago
Sr. Software Engineer (Node)
Evry Health
Remote, United States
Senior-Level Backend Feature Development: Owns design and implementation of the most complex backend features using Node.js and TypeScript, delivering production-quality code that sets the…
Added 2 hours ago
H
Staff Backend Engineer, Admin Experience
Horizon3
Remote, United States
- $230,000 to $270,000 USD / year
As a Staff Backend Engineer on the Admin Experience team, you’ll provide hands-on technical leadership for NodeZero’s account administration capabilities. You’ll shape how services and APIs…
Added 2 hours ago
Interface Engineer III
the Myriad Genetics Candidate
Remote, United States
Interface Engineer (Implementation) - EMR (Electronic Medical Records) supports the delivery of innovative products that allow patients to make life-changing decisions. Myriad Genetics,…
Added 2 hours ago
SOLUTION ENGINEER
Lumen Technologies
Remote, United States
…utilizing our technology services platform. The successful Solution Engineer must have a strong desire to leverage their technical and sales skills, including business acumen, to understand…
Added 2 hours ago
Senior Technical IT Storage Engineer
Highmark Health
Remote, United States
Collaborating on the design and implementation of storage architectures to ensure solution alignment to enterprise goals and standard.
Added 2 hours ago
DevSecOps Engineer Principal
SAIC
Remote, United States
SAIC is seeking an experienced and dedicated DevSecOps Engineer Principal to support the design, deployment, operation, and maintenance of secure, scalable Cloud products and services…
Added 2 hours ago
SC
IoT Engineer - Special Projects & Innovation
SmartTech Contracting LLC
Remote, United States
- $99,750 to $120,225 USD / year
Position Title: IoT Engineer - Special Projects & Innovation
Added 2 hours ago
AT
Azure Senior AppDev Engineer
Ascend Technologies
Remote, United States
- $140,000 USD / year
The Senior AppDev Engineer is a highly autonomous engineering contributor responsible for delivering complex application features and modernization components across the client platform.…

Designed Conveyor Systems

Software Support Engineer

Remote, United States

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Job details

Experience: You have 2+ years of related experience, preferably with warehouse management (WMS), warehouse control (WCS), and warehouse execution (WES) systems.
Posting language: English
Posted: Oct 28, 2026

Original job description

Software Support Engineer

About the Role:

As a Software Support Engineer, you'll provide software support for customers with complex conveyor and robotics systems driven by our in-house and third-party software providers. As a member of our Customer Service team, you'll use your WMS/WES/WCS troubleshooting skills to answer support calls, identify software and network issues, perform root cause analysis, and develop resolution plans while building lasting customer relationships.

In This Role, You Will:

Serve as the SME on WMS/WES/WCS.
Remote into customers' business-critical automation systems as part of a Service Desk team.
Evaluate downtime and degraded systems by reviewing Windows server status, Windows and third-party services, trace files, event logs, and discussing symptoms with users.
Troubleshoot within Linux environments, including command-line proficiency, reviewing or modifying system configuration files, and parsing logs to identify critical data.
Apply knowledge of modern software architecture, applications, databases, and cloud services.
Work closely with our internal Software QA and Implementation teams to develop SME-level knowledge.
Troubleshoot computer networks (TCP/IP) in the context of application issues.
Provide clarity to customers as issues arise and document troubleshooting for failure mode analysis.
Serve as a primary contact for select customer sites after implementation, including site visits to build and maintain relationships.
Communicate effectively with customers regarding products, services, and issue resolution.
Maintain accurate records of customer interactions, feedback, project warranties, support contacts, and service discontinuance orders.
Keep system information current, including relevant software and equipment updates.
Follow up on unresolved customer issues, coordinate with appropriate departments, and ensure resolution.

We're Excited About You Because:

You may have a Bachelor's Degree in Computer Science or relevant experience.
You have 2+ years of related experience, preferably with warehouse management (WMS), warehouse control (WCS), and warehouse execution (WES) systems.
You are familiar with warehouse distribution and fulfillment centers.
You are patient and have strong troubleshooting abilities.
You communicate clearly, both verbally and in writing, to effectively troubleshoot issues.
You can participate in a rotational 24/7 on-call team, meeting a 15-minute response time while on call.
You possess excellent customer service skills and collaborate effectively with cross-functional teams.
You manage competing priorities to ensure customer and project needs are met in a timely manner.

This job description is not exhaustive. Other duties may be assigned as needed, and responsibilities may evolve to support the business and employee experience.

About Us:

Conveyor may be in our name, but it's only part of what we do. Founded in 1982, DCS provides customized material handling, warehouse operations, and conveyor design solutions for major clients across multiple industries. We don't sell ready-made systems. We build relationships that allow us to create custom solutions together through teamwork, collaboration, and shared ideas.

DCS is committed to creating an extraordinary employee experience. We work hard to hire and develop great people, build relationships, and offer programs and benefits that support our team, from flexible PTO and community outreach to a casual, collaborative work environment.

More Reasons to Join Our Team:

Family-like culture and casual, focused work environment
Competitive salaries and health benefits
401(k) with a 100% match up to 5%
Discretionary Profit-Sharing Program
Employee flexibility and autonomy
Community outreach opportunities
Company events and team activities
A team that works hard and knows how to have fun!

Individuals seeking employment at Designed Conveyor Systems are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Accommodation is available to applicants with a disability condition when applying, testing, or interviewing for a position. Please let us know if you need accommodation.

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