Training Assistant

Title: Training Assistant

Job Summary:

The Training Assistant plays a key role in supporting the learning management system (LMS). This position is responsible for processing personnel and training transactions with a high degree of accuracy, maintaining confidential employee records and onboarding activities. Success in this role requires strong organizational skills, attention to detail, and a commitment to handling sensitive information with discretion. Supervisory Responsibilities: None

Key Responsibilities

Training Support:

• Maintains records of pending and completion of training. Update training records, compliance data, completion rates, and employee training files within the Learning Management System (LMS).
• Assist with scheduling training sessions reserves space for training, ensures that audiovisual equipment is available and operating, distributes materials such as handouts and quizzes, and handles other similar details and tasks.
• Develops or assists with development of and maintains a company-wide training calendar; tracks required initial and refresher training schedules.
• Researches and examines training products, reviews samples, demonstrations, and website content, and suggests additions or enhancements of the company’s training library to the Training Lead.
• Assists the Training Lead and other training staff with their assigned duties.
• Performs other related duties as assigned.

Required Skills & Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Forms, Teams, Onedrive , Outlook)

Education & Experience

• High school diploma or equivalent required.
• Previous administrative and/or documentation control experience preferred.

Physical Requirements

• Prolonged periods of sitting and computer work.
• Ability to lift up to 15 pounds.
• Ability to access and navigate various departments within the organization.