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Dept Behavioral Health/Develop

Lead PCT/CNA

Staunton, VA, United States

Hiring Range: Minimum salary $41,843 - maximum salary $57,361

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Job details

Pay: Hiring Range: Minimum salary $41,843 - maximum salary $57,361
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Title: Lead PCT/CNA

State Role Title: Direct Service Associate III

Hiring Range: Minimum salary $41,843 - maximum salary $57,361

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Western State Hospital

Agency Website: https://dbhds.virginia.gov/facilities/wsh/

Recruitment Type: Agency Employee Only - A

Job Duties

WSH is currently hiring for a Lead PCT. This posting is only open to current WSH employees.

Lead PCTs work under the supervision of licensed nursing staff, providing recovery-oriented direct care in a hospital setting. Their responsibilities include maintaining a safe, clean, and therapeutic environment; supporting and motivating patients to engage in their individualized treatment plans; and delivering treatment programs to individuals and groups with serious mental illnesses, substance abuse issues, and/or intellectual or developmental disabilities.

Job duties include, but are not limited to, taking clients’ vital signs, assisting with activities of daily living (ADLs), feeding, cleaning, providing one-on-one direct observation, serving meals, and using de-escalation techniques to manage client behavior and milieu. PCTs are integral members of the unit-based treatment team, working alongside nurses who provide 24/7 patient care. They also contribute in our ‘Learning Center,’ where patients participate in various classes to develop skills that support their ongoing recovery.

The available shifts and units are as follows:

1 Hickory-1st/2nd shift 2 Oak-2nd/3rd 2 Spruce 1st/2nd

Minimum Qualifications

MUST be a Current WSH employee who has completed the one-year probation/Waived to 6 months with recommendation from current RNC
Ability to provide direct psychiatric patient care under the supervision of licensed staff.
Ability to effectively communicate with staff and psychiatric patients.
Ability to work in a secure and locked environment with individuals who are experiencing acute symptoms of mental illness and/or additional forensic/legal involvement.
Able to follow instructions and report observations/behaviors of psychiatric patients to licensed staff in a timely manner by describing observations verbally, in written, or electronically.
Demonstrate knowledge of recovery/trauma informed care
Appropriately intervene in crisis or problem situations
Has skills in providing direction and assistance to psychiatric patients in activities of daily living.
Willing to learn basic knowledge of developmental and psychiatric disorders along with human behavior, age-specific needs, and personality development.
Willing to learn basic treatment measures to promote mental health appropriate to the adult, developmentally disabled or impaired, and/or geriatric populations.
Vision and hearing adequate to recognize and respond to hazardous situation and ensure safety at facility.
Ability to work effectively with staff in a team approach.
Ability to perform infection prevention and control practices and appropriately apply standards in daily activities.
Ability to perform repetitious walking and/or standing, bending, lifting and reaching over to position/restrain/transfer/transport and/or escort individuals and provide assistance with activities of daily living.
Ability to work overtime due to staffing emergencies in a 24-hour 7 day per week psychiatric hospital which at times may mean working a 16-hour shift if and when necessary.
Complete all annual competency training to include TOVA III with physical restraints.
Complete and maintain Basic Life Support (BLS) certification for Healthcare Providers with the American Heart Association
Has basic computer skills.
If CNA, maintain certification in good standing with the Virginia State Board of Nursing

Additional Considerations

Veteran or Spouse of Veteran Bilingual - Spanish Certified Nursing Assistant (CNA) preferred

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application Requirements: Applications and résumés for this position are accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System only. Interview decisions will be based solely on the information provided in your electronic application and/or résumé. Please ensure you clearly and specifically detail all relevant work experience; we will not make assumptions about your qualifications. Applications/résumés will begin to be reviewed within five (5) days of the posting date.

Background Investigation: All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position.

Under Virginia Code §§ 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services (DBHDS) cannot employ or utilize as volunteers, individuals convicted of specific ("barrier") crimes or those with pending "barrier" charges.

Reasonable Accommodations: Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at (540) 332-8300 during business hours (8:00 a.m. to 5:00 p.m.).

Equal Opportunity: The Commonwealth of Virginia is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.* There shall be no retaliation against anyone making allegations of violations of this policy.

Veteran Preference: DBHDS is a Virginia Values Veterans (V3) certified employer and provides hiring preference to qualified veterans and service members. We strongly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply to the state application and respond accordingly.

Contact Information

Name: Elizabeth Weber

Phone: 540-332-8056

Email: elizabeth.weber@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

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More about this job

Skills

Vital signs
Cleaning
Patient care
Apply crisis intervention
Psychiatric disorders
Promote mental health
Infection prevention and control
BLS
Computer skills
Bilingualism
Recruitment
Child protection

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